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One of the things that, that you can do with AI is surveillance pricing

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and algorithmic wage discrimination.

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So surveillance pricing.

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Your rabbi on this is a woman called Lindsay Owens.

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Has got a book coming out called, uh, gouged.

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She's the best. She's amazing.

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And then algorithm wage. Wage discrimination is.

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Vena Dubois, a lawyer and a scholar,

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has written about this, and they're both the same thing.

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It's, it's a,

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it's when you use an algorithm to segment an audience

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based on behavioral surveillance data.

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Right, I,

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I've seen what you do.

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I've followed you around and your use of a service.

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And then you start running experiments on the segments to see what

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the highest price they'll accept or the lowest wage they'll accept.

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So on the wage side, this started with Uber,

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where drivers who accepted low ball offers.

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And remember, when you're an Uber driver,

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you have 20 seconds to decide whether the offer is good or bad, right?

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So you're, like,

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looking at the mileage, you're looking at the time,

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you're driving in traffic.

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You have 20 seconds to go yes or no, right?

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Oh, wow.

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Okay. So if you accept a low ball offer,

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your next offer is lower, and it keeps pushing you down, right?

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Uh, now,

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if you're picky, it's higher.

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And then if you start taking the low ball offers,

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they sneak into there, they push it down again.

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So whatever it is, that's your side hustle that lets you Be picky,

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eventually you lose it. Wait, that's.

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That's the Uber algorithm doing that to its own drivers.

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To drivers, yeah.

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So this is algorithm to push their wages down.

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That's how. That's how Uber got profitable,

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right? For 13 years,

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they lost $31 billion of the Saudi royal family's money.

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41 cents on every dollar they brought in.

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They pissed away. They eventually, like,

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put all the other cab companies out of business.

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Induced a lost decade in transit investment.

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Became the only game in town.

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Started screwing the drivers and started raising prices on riders.

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And they decoupled riders from drivers.

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You remember, it used to be if you got surge priced for the ride,

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you were paying for. They got surge,

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paid for the ride, they delivered.

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Now it's totally decoupled.

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That's decoupled. It's. It's.

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It's like,

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it's bizarre world Marxism where you pay according to your ability,

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and they work according to their need.

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It's enshittification. It goes back to the other book. It's.

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It's that enshittification.

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That is enshittification. So I.

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I'm gonna make you really angry here.

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Oh, don't,

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Corey. What?

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No. Groundwork Collaborative in the Roosevelt Institute.

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So Groundwork Collaborative is Lindsay Owens outfit.

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And the. And the Roosevelt Institute published report on nurses. Right.

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So used to be contract nurses were hired through,

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like, a local body shop,

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a staffing agency. Right.

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The travel nurses and people like that.

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Yeah. Yeah.

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Now it's four. Four national apps that compete with each other.

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They All call themselves Uber for nursing.

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So maybe you can see where this is going.

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Oh, boy.

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They buy credit card data from data brokers.

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And the more outstanding credit card debt you have,

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the lower the wage you're offered.

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Oh, my fucking god.

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Because it's a desperation premium,

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right? The company that you're working for

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looks to see your level of desperation

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so that they can lowball you. And. And so.

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So, John,

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like me, you have heard of Tennessee,

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Ernie Ford, you know that there are coal bosses

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who would have done this shit if they could have, right?

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But they weren't going to be able to hire the army of Pinkertons

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to follow every coal miner around

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and figure out who's in the most debt.

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And then get the boiler room full of guys in green eye shades

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to Mark up the ledgers and change their wages 10 times a minute, right?

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This is the thing you need AI for.

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This is what automation gets you on the wage side,

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and the same thing is happening on the price side.

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Where, again,

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like it used to be, demographers would do this kind of cute

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madman style thing where they'd be like,

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we got the little old ladies who own seven cats who live in Sheboygan,

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and we've got this and that. We.

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They would go do focus groups.

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AI just naively buckets people into groups based on behavioral data

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and then automatically runs experiments to see

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The highest price they will accept
