WEBVTT
Kind: captions
Language: en

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Hey<00:00:00.160><c> everybody,</c><00:00:00.480><c> how's</c><00:00:00.640><c> it</c><00:00:00.719><c> going?</c><00:00:00.880><c> Hope</c>

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Hey everybody, how's it going? Hope
 

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Hey everybody, how's it going? Hope
you're<00:00:01.199><c> having</c><00:00:01.280><c> a</c><00:00:01.360><c> lovely</c><00:00:01.520><c> day.</c><00:00:01.839><c> Welcome</c><00:00:01.920><c> to</c>

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you're having a lovely day. Welcome to
 

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you're having a lovely day. Welcome to
today's<00:00:02.399><c> episode</c><00:00:02.560><c> of</c><00:00:02.720><c> How</c><00:00:02.879><c> I'm</c><00:00:03.040><c> getting</c>

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today's episode of How I'm getting
 

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today's episode of How I'm getting
[&nbsp;__&nbsp;]<00:00:03.439><c> I'm</c><00:00:03.520><c> your</c><00:00:03.600><c> host,</c><00:00:03.840><c> Louis</c><00:00:04.080><c> Rossman.</c>

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[&nbsp;__&nbsp;] I'm your host, Louis Rossman.
 

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[&nbsp;__&nbsp;] I'm your host, Louis Rossman.
But<00:00:04.799><c> I'm</c><00:00:05.040><c> going</c><00:00:05.120><c> to</c><00:00:05.200><c> do</c><00:00:05.359><c> something</c><00:00:05.520><c> about</c><00:00:05.680><c> it.</c>

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But I'm going to do something about it.
 

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But I'm going to do something about it.
I'm<00:00:06.080><c> going</c><00:00:06.080><c> to</c><00:00:06.160><c> sue</c><00:00:06.480><c> Samsung.</c><00:00:07.040><c> I</c><00:00:07.200><c> had</c><00:00:07.359><c> a</c>

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I'm going to sue Samsung. I had a
 

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I'm going to sue Samsung. I had a
Samsung<00:00:08.160><c> 990</c><00:00:08.639><c> Pro</c><00:00:08.960><c> 4</c><00:00:09.200><c> TBTE</c><00:00:09.599><c> drive</c><00:00:10.000><c> that</c><00:00:10.320><c> died.</c>

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Samsung 990 Pro 4 TBTE drive that died.
 

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Samsung 990 Pro 4 TBTE drive that died.
This<00:00:10.960><c> drive</c><00:00:11.360><c> was</c><00:00:11.599><c> used</c><00:00:11.759><c> with</c><00:00:11.920><c> a</c><00:00:12.080><c> heat</c><00:00:12.320><c> sink.</c>

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This drive was used with a heat sink.
 

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This drive was used with a heat sink.
This<00:00:12.880><c> drive</c><00:00:13.120><c> was</c><00:00:13.280><c> used</c><00:00:13.519><c> with</c><00:00:13.759><c> not</c><00:00:14.000><c> one</c><00:00:14.240><c> but</c><00:00:14.559><c> two</c>

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This drive was used with not one but two
 

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This drive was used with not one but two
80<00:00:15.200><c> millimeter</c><00:00:15.599><c> fans</c><00:00:15.839><c> above</c><00:00:16.000><c> it</c><00:00:16.160><c> that</c><00:00:16.320><c> are</c>

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80 millimeter fans above it that are
 

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80 millimeter fans above it that are
3000<00:00:16.960><c> RPM</c><00:00:17.440><c> that</c><00:00:17.600><c> are</c><00:00:17.760><c> loud</c><00:00:18.000><c> as</c><00:00:18.160><c> hell,</c><00:00:18.560><c> making</c>

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3000 RPM that are loud as hell, making
 

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3000 RPM that are loud as hell, making
sure<00:00:18.880><c> that</c><00:00:19.119><c> this</c><00:00:19.279><c> drive</c><00:00:19.520><c> stays</c><00:00:19.840><c> cool</c><00:00:20.160><c> all</c><00:00:20.400><c> the</c>

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sure that this drive stays cool all the
 

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sure that this drive stays cool all the
time.<00:00:20.880><c> I</c><00:00:21.039><c> have</c><00:00:21.119><c> two</c><00:00:21.279><c> of</c><00:00:21.359><c> them.</c><00:00:21.520><c> They're</c><00:00:21.760><c> in</c>

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time. I have two of them. They're in
 

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time. I have two of them. They're in
RAID<00:00:22.240><c> runway.</c><00:00:22.800><c> Now,</c><00:00:23.039><c> because</c><00:00:23.199><c> they're</c><00:00:23.439><c> in</c><00:00:23.600><c> a</c>

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RAID runway. Now, because they're in a
 

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RAID runway. Now, because they're in a
RAID<00:00:24.000><c> one</c><00:00:24.160><c> array,</c><00:00:24.640><c> if</c><00:00:24.800><c> I</c><00:00:24.960><c> use</c><00:00:25.199><c> one</c><00:00:25.359><c> without</c><00:00:25.680><c> the</c>

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RAID one array, if I use one without the
 

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RAID one array, if I use one without the
other,<00:00:26.080><c> it'll</c><00:00:26.400><c> work.</c><00:00:26.720><c> But</c><00:00:26.800><c> if</c><00:00:26.960><c> that</c><00:00:27.199><c> other</c>

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other, it'll work. But if that other
 

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other, it'll work. But if that other
drive<00:00:27.599><c> dies,</c><00:00:27.920><c> I'm</c><00:00:28.160><c> screwed.</c><00:00:28.720><c> The</c><00:00:28.880><c> way</c><00:00:29.039><c> that</c><00:00:29.199><c> I</c>

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drive dies, I'm screwed. The way that I
 

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drive dies, I'm screwed. The way that I
knew<00:00:29.439><c> that</c><00:00:29.679><c> I</c><00:00:29.840><c> was</c><00:00:29.920><c> going</c><00:00:30.000><c> to</c><00:00:30.080><c> have</c><00:00:30.160><c> a</c><00:00:30.320><c> horrible</c>

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knew that I was going to have a horrible
 

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knew that I was going to have a horrible
experience<00:00:31.039><c> is</c><00:00:31.279><c> when</c><00:00:31.439><c> I</c><00:00:31.599><c> went</c><00:00:31.679><c> to</c><00:00:31.840><c> try</c><00:00:31.920><c> and</c><00:00:32.079><c> buy</c>

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experience is when I went to try and buy
 

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experience is when I went to try and buy
another<00:00:32.480><c> one.</c><00:00:32.719><c> So,</c><00:00:32.960><c> this</c><00:00:33.040><c> is</c><00:00:33.120><c> a</c><00:00:33.280><c> drive</c><00:00:33.440><c> that</c><00:00:33.600><c> I</c>

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another one. So, this is a drive that I
 

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another one. So, this is a drive that I
bought<00:00:33.920><c> for</c><00:00:34.160><c> 300</c><00:00:34.480><c> plus</c><00:00:34.719><c> tax.</c><00:00:35.040><c> You</c><00:00:35.200><c> can</c>

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bought for 300 plus tax. You can
 

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bought for 300 plus tax. You can
probably<00:00:35.440><c> see</c><00:00:35.520><c> where</c><00:00:35.680><c> I'm</c><00:00:35.840><c> going</c><00:00:35.920><c> with</c><00:00:36.079><c> this</c>

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probably see where I'm going with this
 

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probably see where I'm going with this
back<00:00:36.800><c> a</c><00:00:37.040><c> year</c><00:00:37.200><c> ago.</c><00:00:37.840><c> And</c><00:00:38.000><c> then</c><00:00:38.239><c> I</c><00:00:38.480><c> look</c><00:00:38.719><c> online</c>

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back a year ago. And then I look online
 

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back a year ago. And then I look online
and<00:00:39.680><c> to</c><00:00:39.840><c> buy</c><00:00:40.000><c> that</c><00:00:40.239><c> same</c><00:00:40.640><c> $300,</c><00:00:41.360><c> $320</c><00:00:42.079><c> drive</c><00:00:42.480><c> is</c>

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and to buy that same $300, $320 drive is
 

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and to buy that same $300, $320 drive is
now<00:00:43.120><c> $950</c><00:00:44.399><c> thanks</c><00:00:44.640><c> to</c><00:00:44.800><c> the</c><00:00:45.040><c> AI</c><00:00:45.440><c> bubble</c>

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now $950 thanks to the AI bubble
 

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now $950 thanks to the AI bubble
[&nbsp;__&nbsp;]<00:00:46.079><c> that</c><00:00:46.239><c> we</c><00:00:46.399><c> have</c><00:00:46.480><c> going</c><00:00:46.640><c> on</c><00:00:46.879><c> right</c>

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[&nbsp;__&nbsp;] that we have going on right
 

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[&nbsp;__&nbsp;] that we have going on right
now.

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now.
 

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now.
I<00:00:49.039><c> knew</c><00:00:49.200><c> at</c><00:00:49.440><c> that</c><00:00:49.600><c> moment</c><00:00:50.320><c> that</c><00:00:50.640><c> even</c><00:00:50.879><c> though</c><00:00:50.960><c> I</c>

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I knew at that moment that even though I
 

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I knew at that moment that even though I
bought<00:00:51.360><c> this</c><00:00:51.520><c> drive</c><00:00:52.000><c> less</c><00:00:52.239><c> than</c><00:00:52.399><c> two</c><00:00:52.559><c> years</c>

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bought this drive less than two years
 

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bought this drive less than two years
ago,<00:00:52.960><c> even</c><00:00:53.199><c> though</c><00:00:53.280><c> I'm</c><00:00:53.440><c> still</c><00:00:53.600><c> in</c><00:00:53.760><c> warranty,</c>

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ago, even though I'm still in warranty,
 

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ago, even though I'm still in warranty,
even<00:00:54.719><c> though</c><00:00:54.960><c> this</c><00:00:55.280><c> is</c><00:00:55.440><c> the</c><00:00:55.680><c> Pro</c><00:00:55.920><c> version,</c><00:00:56.239><c> not</c>

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even though this is the Pro version, not
 

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even though this is the Pro version, not
the<00:00:56.480><c> EVO</c><00:00:56.800><c> version,</c><00:00:57.280><c> something</c><00:00:57.600><c> just</c><00:00:57.840><c> told</c><00:00:58.000><c> me</c>

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the EVO version, something just told me
 

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the EVO version, something just told me
that<00:00:58.399><c> I'm</c><00:00:58.640><c> not</c><00:00:58.879><c> getting</c><00:00:59.039><c> a</c><00:00:59.280><c> replacement</c><00:00:59.680><c> from</c>

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that I'm not getting a replacement from
 

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that I'm not getting a replacement from
Samsung.<00:01:00.480><c> So,</c><00:01:00.719><c> let's</c><00:01:00.879><c> go</c><00:01:01.039><c> over</c><00:01:01.199><c> how</c><00:01:01.440><c> this</c><00:01:01.600><c> went</c>

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Samsung. So, let's go over how this went
 

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Samsung. So, let's go over how this went
and<00:01:02.160><c> I'm</c><00:01:02.320><c> going</c><00:01:02.399><c> to</c><00:01:02.480><c> share</c><00:01:02.719><c> everything</c><00:01:03.120><c> with</c>

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and I'm going to share everything with
 

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and I'm going to share everything with
you.<00:01:03.600><c> So,</c><00:01:03.760><c> I</c><00:01:03.920><c> sent</c><00:01:04.080><c> in</c><00:01:04.239><c> my</c><00:01:04.400><c> inquiry</c><00:01:04.720><c> and</c><00:01:04.960><c> I</c><00:01:05.119><c> got</c>

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you. So, I sent in my inquiry and I got
 

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you. So, I sent in my inquiry and I got
this<00:01:05.439><c> back.</c><00:01:05.760><c> This</c><00:01:05.920><c> was</c><00:01:06.080><c> actually</c><00:01:06.320><c> promising.</c>

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this back. This was actually promising.
 

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this back. This was actually promising.
Thank<00:01:07.040><c> you</c><00:01:07.119><c> for</c><00:01:07.280><c> choosing</c><00:01:07.600><c> Samsung.</c><00:01:08.000><c> We</c><00:01:08.159><c> have</c>

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Thank you for choosing Samsung. We have
 

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Thank you for choosing Samsung. We have
received<00:01:08.479><c> your</c><00:01:08.640><c> inquiry.</c><00:01:08.960><c> A</c><00:01:09.119><c> team</c><00:01:09.280><c> member</c>

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received your inquiry. A team member
 

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received your inquiry. A team member
will<00:01:09.600><c> address</c><00:01:09.760><c> your</c><00:01:09.920><c> request</c><00:01:10.159><c> as</c><00:01:10.320><c> soon</c><00:01:10.479><c> as</c>

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will address your request as soon as
 

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will address your request as soon as
possible.<00:01:10.880><c> Good</c><00:01:11.040><c> morning,</c><00:01:11.280><c> Louis.</c><00:01:11.680><c> Thank</c><00:01:11.840><c> you</c>

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possible. Good morning, Louis. Thank you
 

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possible. Good morning, Louis. Thank you
for<00:01:12.000><c> reaching</c><00:01:12.240><c> out</c><00:01:12.320><c> to</c><00:01:12.479><c> Samsung</c><00:01:12.880><c> support.</c><00:01:13.360><c> I</c>

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for reaching out to Samsung support. I
 

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for reaching out to Samsung support. I
want<00:01:13.600><c> to</c><00:01:13.680><c> first</c><00:01:13.840><c> commend</c><00:01:14.080><c> you</c><00:01:14.159><c> in</c><00:01:14.320><c> the</c>

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want to first commend you in the
 

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want to first commend you in the
incredibly<00:01:14.799><c> precise</c><00:01:15.040><c> and</c><00:01:15.280><c> technical</c><00:01:15.600><c> details</c>

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incredibly precise and technical details
 

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incredibly precise and technical details
provided.<00:01:16.400><c> Your</c><00:01:16.560><c> diagnosis</c><00:01:16.960><c> is</c><00:01:17.200><c> absolutely</c>

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provided. Your diagnosis is absolutely
 

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provided. Your diagnosis is absolutely
correct.<00:01:17.759><c> When</c><00:01:18.000><c> a</c><00:01:18.159><c> drive</c><00:01:18.320><c> remains</c><00:01:18.640><c> enumerated</c>

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correct. When a drive remains enumerated
 

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correct. When a drive remains enumerated
by<00:01:19.280><c> the</c><00:01:19.439><c> operating</c><00:01:19.759><c> system</c><00:01:20.000><c> but</c><00:01:20.159><c> completely</c>

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by the operating system but completely
 

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by the operating system but completely
fails<00:01:20.640><c> to</c><00:01:20.720><c> respond</c><00:01:20.960><c> to</c><00:01:21.040><c> NVME</c><00:01:21.600><c> amid</c><00:01:22.000><c> commands</c>

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fails to respond to NVME amid commands
 

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fails to respond to NVME amid commands
or<00:01:22.640><c> pass</c><00:01:22.880><c> telemetry</c><00:01:23.360><c> to</c><00:01:23.520><c> smart</c><00:01:23.759><c> ctl,</c><00:01:24.240><c> it</c>

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or pass telemetry to smart ctl, it
 

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or pass telemetry to smart ctl, it
indicates<00:01:24.799><c> a</c><00:01:24.960><c> fatal</c><00:01:25.200><c> controller</c><00:01:25.600><c> or</c><00:01:25.759><c> firmware</c>

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indicates a fatal controller or firmware
 

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indicates a fatal controller or firmware
level<00:01:26.320><c> lockup.</c><00:01:26.880><c> The</c><00:01:27.040><c> drive</c><00:01:27.200><c> is</c><00:01:27.360><c> permanently</c>

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level lockup. The drive is permanently
 

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level lockup. The drive is permanently
failed<00:01:28.000><c> and</c><00:01:28.159><c> requires</c><00:01:28.400><c> a</c><00:01:28.560><c> warranty</c>

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failed and requires a warranty
 

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failed and requires a warranty
replacement.<00:01:29.520><c> However,</c><00:01:29.840><c> I</c><00:01:30.000><c> must</c><00:01:30.080><c> inform</c><00:01:30.400><c> you</c>

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replacement. However, I must inform you
 

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replacement. However, I must inform you
that<00:01:30.640><c> you've</c><00:01:30.880><c> reached</c><00:01:31.040><c> the</c><00:01:31.200><c> Samsung</c><00:01:31.680><c> Canada</c>

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that you've reached the Samsung Canada
 

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that you've reached the Samsung Canada
businessto<00:01:32.479><c> business</c><00:01:32.720><c> support</c><00:01:32.960><c> desk.</c><00:01:33.360><c> The</c>

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businessto business support desk. The
 

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businessto business support desk. The
receipt<00:01:33.920><c> provided</c><00:01:34.320><c> indicates</c><00:01:34.640><c> this</c><00:01:34.720><c> is</c><00:01:34.799><c> a</c><00:01:34.960><c> 990</c>

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receipt provided indicates this is a 990
 

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receipt provided indicates this is a 990
Pro<00:01:35.439><c> that</c><00:01:35.600><c> was</c><00:01:35.759><c> purchased</c><00:01:35.920><c> at</c><00:01:36.079><c> Best</c><00:01:36.240><c> Buy</c><00:01:36.400><c> in</c>

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Pro that was purchased at Best Buy in
 

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Pro that was purchased at Best Buy in
South<00:01:36.799><c> Austin,</c><00:01:37.119><c> Texas.</c><00:01:37.600><c> Samsung</c><00:01:38.000><c> warranties</c>

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South Austin, Texas. Samsung warranties
 

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South Austin, Texas. Samsung warranties
are<00:01:38.560><c> strictly</c><00:01:38.880><c> regional</c><00:01:39.200><c> and</c><00:01:39.439><c> our</c><00:01:39.680><c> Canadian</c>

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are strictly regional and our Canadian
 

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are strictly regional and our Canadian
service<00:01:40.400><c> systems</c><00:01:40.960><c> do</c><00:01:41.200><c> not</c><00:01:41.280><c> have</c><00:01:41.439><c> jurisdiction</c>

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service systems do not have jurisdiction
 

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service systems do not have jurisdiction
with<00:01:42.240><c> issuas.</c><00:01:43.119><c> They</c><00:01:43.360><c> told</c><00:01:43.520><c> me</c><00:01:43.680><c> how</c><00:01:43.840><c> to</c><00:01:44.000><c> do</c><00:01:44.079><c> it.</c>

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with issuas. They told me how to do it.
 

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with issuas. They told me how to do it.
I<00:01:44.560><c> have</c><00:01:44.640><c> no</c><00:01:44.880><c> idea</c><00:01:45.119><c> how</c><00:01:45.280><c> this</c><00:01:45.520><c> happened</c><00:01:45.759><c> from</c><00:01:45.920><c> me</c>

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I have no idea how this happened from me
 

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I have no idea how this happened from me
emailing<00:01:46.880><c> this.</c><00:01:47.119><c> I</c><00:01:47.360><c> I</c><00:01:47.680><c> was</c><00:01:47.840><c> honestly</c><00:01:48.159><c> just</c>

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emailing this. I I was honestly just
 

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emailing this. I I was honestly just
kind<00:01:48.479><c> of</c><00:01:48.560><c> flailing</c><00:01:49.040><c> trying</c><00:01:49.200><c> to</c><00:01:49.360><c> find</c><00:01:49.520><c> out</c><00:01:50.079><c> what</c>

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kind of flailing trying to find out what
 

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kind of flailing trying to find out what
email<00:01:50.720><c> address</c><00:01:50.960><c> I'm</c><00:01:51.200><c> supposed</c><00:01:51.439><c> to</c><00:01:51.600><c> use</c><00:01:51.759><c> to</c>

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email address I'm supposed to use to
 

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email address I'm supposed to use to
file<00:01:52.159><c> an</c><00:01:52.320><c> RMA</c><00:01:52.720><c> on</c><00:01:52.880><c> a</c><00:01:52.960><c> Samsung</c><00:01:53.360><c> drive.</c><00:01:53.920><c> They</c>

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file an RMA on a Samsung drive. They
 

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file an RMA on a Samsung drive. They
don't<00:01:54.320><c> make</c><00:01:54.479><c> it</c><00:01:54.640><c> very</c><00:01:54.880><c> obvious</c><00:01:55.040><c> in</c><00:01:55.200><c> the</c><00:01:55.360><c> site,</c>

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don't make it very obvious in the site,
 

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don't make it very obvious in the site,
but<00:01:55.759><c> whatever.</c><00:01:56.159><c> They</c><00:01:56.479><c> told</c><00:01:56.640><c> me</c><00:01:56.799><c> where</c><00:01:57.040><c> to</c>

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but whatever. They told me where to
 

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but whatever. They told me where to
email<00:01:57.680><c> and</c><00:01:58.000><c> I</c><00:01:58.479><c> sent</c><00:01:58.719><c> an</c><00:01:58.880><c> email</c><00:01:59.119><c> to</c><00:01:59.280><c> that</c><00:01:59.520><c> place</c>

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email and I sent an email to that place
 

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email and I sent an email to that place
and<00:02:00.079><c> they</c><00:02:00.240><c> said,</c><00:02:00.320><c> "Thank</c><00:02:00.560><c> you</c><00:02:00.719><c> for</c><00:02:00.880><c> contacting</c>

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and they said, "Thank you for contacting
 

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and they said, "Thank you for contacting
Samsung<00:02:01.600><c> Memory</c><00:02:01.920><c> Support."</c><00:02:02.240><c> They</c><00:02:02.479><c> asked</c><00:02:02.640><c> me</c>

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Samsung Memory Support." They asked me
 

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Samsung Memory Support." They asked me
for<00:02:03.119><c> my</c><00:02:03.360><c> phone</c><00:02:03.600><c> number,</c><00:02:04.000><c> drive,</c><00:02:04.320><c> model,</c>

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for my phone number, drive, model,
 

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for my phone number, drive, model,
serial<00:02:05.040><c> number,</c><00:02:05.360><c> reason</c><00:02:05.600><c> for</c><00:02:05.759><c> repair,</c><00:02:06.159><c> what</c><00:02:06.320><c> I</c>

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serial number, reason for repair, what I
 

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serial number, reason for repair, what I
did<00:02:06.560><c> to</c><00:02:06.719><c> troubleshoot</c><00:02:07.040><c> it,</c><00:02:07.200><c> and</c><00:02:07.360><c> so</c><00:02:07.439><c> on</c><00:02:07.600><c> and</c><00:02:07.759><c> so</c>

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did to troubleshoot it, and so on and so
 

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did to troubleshoot it, and so on and so
forth.<00:02:08.479><c> And</c><00:02:08.720><c> I</c><00:02:08.879><c> had</c><00:02:09.119><c> responded</c><00:02:09.520><c> to</c><00:02:09.599><c> them</c><00:02:09.759><c> with</c>

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forth. And I had responded to them with
 

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forth. And I had responded to them with
all<00:02:10.160><c> this</c><00:02:10.399><c> information</c><00:02:11.120><c> around</c><00:02:11.840><c> 10</c><00:02:12.319><c> minutes</c>

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all this information around 10 minutes
 

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all this information around 10 minutes
later.<00:02:12.959><c> So,</c><00:02:13.200><c> they</c><00:02:13.440><c> asked</c><00:02:13.599><c> me</c><00:02:13.760><c> this</c><00:02:14.080><c> 12:25</c><00:02:15.040><c> p.m.</c>

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later. So, they asked me this 12:25 p.m.
 

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later. So, they asked me this 12:25 p.m.
on<00:02:15.599><c> May</c><00:02:16.080><c> 22nd,</c><00:02:16.640><c> and</c><00:02:16.879><c> I</c><00:02:17.040><c> responded</c><00:02:17.440><c> to</c><00:02:17.599><c> them</c><00:02:17.760><c> on</c>

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on May 22nd, and I responded to them on
 

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on May 22nd, and I responded to them on
12:34<00:02:18.720><c> on</c><00:02:18.879><c> May</c><00:02:19.120><c> 22nd.</c><00:02:19.680><c> I</c><00:02:19.840><c> provided</c><00:02:20.239><c> every</c>

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12:34 on May 22nd. I provided every
 

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12:34 on May 22nd. I provided every
piece<00:02:20.640><c> of</c><00:02:20.879><c> information.</c><00:02:21.280><c> The</c><00:02:21.440><c> only</c><00:02:21.599><c> thing</c><00:02:21.680><c> I</c>

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piece of information. The only thing I
 

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piece of information. The only thing I
did<00:02:22.000><c> not</c><00:02:22.160><c> provide</c><00:02:22.720><c> was</c><00:02:22.959><c> the</c><00:02:23.280><c> picture</c><00:02:23.440><c> of</c><00:02:23.599><c> the</c>

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did not provide was the picture of the
 

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did not provide was the picture of the
drive<00:02:24.000><c> because</c><00:02:24.160><c> the</c><00:02:24.319><c> drive</c><00:02:24.560><c> was</c><00:02:24.800><c> still</c><00:02:24.959><c> in</c><00:02:25.200><c> the</c>

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drive because the drive was still in the
 

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drive because the drive was still in the
machine<00:02:25.840><c> at</c><00:02:26.080><c> the</c><00:02:26.239><c> time,</c><00:02:26.720><c> and</c><00:02:26.959><c> I</c><00:02:27.200><c> didn't</c><00:02:27.440><c> have</c>

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machine at the time, and I didn't have
 

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machine at the time, and I didn't have
the<00:02:27.760><c> time</c><00:02:27.920><c> to</c><00:02:28.080><c> be</c><00:02:28.160><c> able</c><00:02:28.319><c> to</c><00:02:28.480><c> take</c><00:02:28.560><c> it</c><00:02:28.720><c> out</c><00:02:28.959><c> yet</c>

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the time to be able to take it out yet
 

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the time to be able to take it out yet
so<00:02:29.520><c> that</c><00:02:29.680><c> I</c><00:02:29.920><c> could</c><00:02:30.080><c> take</c><00:02:30.239><c> pictures</c><00:02:30.560><c> of</c><00:02:30.720><c> it</c><00:02:30.959><c> and</c>

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so that I could take pictures of it and
 

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so that I could take pictures of it and
everything<00:02:31.520><c> else.</c><00:02:31.760><c> Now,</c><00:02:32.000><c> they</c><00:02:32.160><c> had</c><00:02:32.239><c> asked</c><00:02:32.480><c> me</c>

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everything else. Now, they had asked me
 

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everything else. Now, they had asked me
if<00:02:32.720><c> I</c><00:02:32.879><c> can</c><00:02:32.959><c> provide</c><00:02:33.200><c> a</c><00:02:33.360><c> picture</c><00:02:33.519><c> of</c><00:02:33.680><c> the</c><00:02:33.840><c> unit</c>

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if I can provide a picture of the unit
 

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if I can provide a picture of the unit
later<00:02:34.319><c> in</c><00:02:34.480><c> the</c><00:02:34.560><c> day.</c><00:02:34.800><c> And</c><00:02:34.959><c> again,</c><00:02:35.200><c> I</c><00:02:35.360><c> had</c><00:02:35.519><c> said,</c>

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later in the day. And again, I had said,
 

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later in the day. And again, I had said,
"I<00:02:35.840><c> am</c><00:02:36.000><c> going</c><00:02:36.080><c> to</c><00:02:36.160><c> give</c><00:02:36.239><c> you</c><00:02:36.400><c> a</c><00:02:36.560><c> picture</c><00:02:36.720><c> when</c><00:02:36.879><c> I</c>

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"I am going to give you a picture when I
 

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"I am going to give you a picture when I
get<00:02:37.200><c> home</c><00:02:37.280><c> from</c><00:02:37.519><c> work."</c><00:02:38.000><c> And</c><00:02:38.319><c> the</c><00:02:38.560><c> next</c><00:02:38.720><c> day</c>

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get home from work." And the next day
 

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get home from work." And the next day
they<00:02:39.120><c> said</c><00:02:39.280><c> that</c><00:02:39.440><c> they</c><00:02:39.599><c> have</c><00:02:39.760><c> closed</c><00:02:39.920><c> my</c>

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they said that they have closed my
 

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they said that they have closed my
ticket<00:02:40.400><c> because</c><00:02:40.560><c> it's</c><00:02:40.800><c> been</c><00:02:40.959><c> over</c><00:02:41.200><c> 24</c><00:02:41.599><c> hours</c>

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ticket because it's been over 24 hours
 

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ticket because it's been over 24 hours
without<00:02:42.080><c> a</c><00:02:42.239><c> response.</c><00:02:42.800><c> Now</c><00:02:43.040><c> keep</c><00:02:43.599><c> this</c><00:02:43.760><c> is</c><00:02:43.920><c> a</c>

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without a response. Now keep this is a
 

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without a response. Now keep this is a
very<00:02:44.319><c> small</c><00:02:44.560><c> detail</c><00:02:44.879><c> here,</c><00:02:45.040><c> but</c><00:02:45.200><c> it</c><00:02:45.360><c> just</c>

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very small detail here, but it just
 

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very small detail here, but it just
demonstrates<00:02:45.920><c> how</c><00:02:46.160><c> thirsty</c><00:02:46.560><c> they</c><00:02:46.720><c> are</c><00:02:46.879><c> to</c>

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demonstrates how thirsty they are to
 

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demonstrates how thirsty they are to
actually<00:02:47.440><c> close</c><00:02:47.680><c> the</c><00:02:47.920><c> tickets</c><00:02:48.720><c> before</c><00:02:49.120><c> even</c><00:02:49.360><c> a</c>

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actually close the tickets before even a
 

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actually close the tickets before even a
day<00:02:49.680><c> has</c><00:02:49.920><c> gone</c><00:02:50.080><c> by.</c><00:02:50.560><c> I</c><00:02:50.720><c> had</c><00:02:50.959><c> sent</c><00:02:51.120><c> them</c><00:02:51.280><c> my</c>

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day has gone by. I had sent them my
 

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day has gone by. I had sent them my
message<00:02:51.840><c> at</c><00:02:52.160><c> 12:34</c><00:02:53.360><c> p.m.</c><00:02:54.080><c> And</c><00:02:54.239><c> then</c><00:02:54.400><c> the</c><00:02:54.640><c> next</c>

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message at 12:34 p.m. And then the next
 

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message at 12:34 p.m. And then the next
day<00:02:55.280><c> at</c><00:02:55.760><c> 12:02</c><00:02:56.640><c> p.m.,</c><00:02:56.959><c> not</c><00:02:57.200><c> 24</c><00:02:57.599><c> hours,</c><00:02:58.080><c> they</c>

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day at 12:02 p.m., not 24 hours, they
 

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day at 12:02 p.m., not 24 hours, they
have<00:02:58.400><c> already</c><00:02:58.640><c> automatically</c><00:02:59.280><c> closed</c><00:02:59.440><c> the</c>

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have already automatically closed the
 

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have already automatically closed the
ticket,<00:02:59.920><c> hoping</c><00:03:00.160><c> that</c><00:03:00.319><c> I</c><00:03:00.480><c> forgotten</c><00:03:00.800><c> about</c><00:03:00.879><c> it</c>

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ticket, hoping that I forgotten about it
 

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ticket, hoping that I forgotten about it
before<00:03:01.200><c> I</c><00:03:01.360><c> even</c><00:03:01.519><c> sent</c><00:03:01.680><c> the</c><00:03:01.840><c> picture.</c><00:03:02.159><c> Anyway,</c>

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before I even sent the picture. Anyway,
 

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before I even sent the picture. Anyway,
I<00:03:02.800><c> send</c><00:03:02.959><c> them</c><00:03:03.120><c> the</c><00:03:03.200><c> picture,</c><00:03:03.519><c> the</c><00:03:03.599><c> receipts,</c>

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I send them the picture, the receipts,
 

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I send them the picture, the receipts,
and<00:03:04.080><c> everything</c><00:03:04.319><c> else.</c><00:03:04.560><c> I</c><00:03:04.720><c> get</c><00:03:04.879><c> the</c><00:03:05.040><c> ticket</c>

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and everything else. I get the ticket
 

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and everything else. I get the ticket
reopens<00:03:05.920><c> and</c><00:03:06.159><c> after</c><00:03:06.319><c> that</c><00:03:06.560><c> they</c><00:03:06.800><c> say</c><00:03:06.879><c> they</c>

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reopens and after that they say they
 

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reopens and after that they say they
received<00:03:07.360><c> my</c><00:03:07.519><c> comments.</c><00:03:08.239><c> They</c><00:03:08.560><c> are</c><00:03:08.879><c> going</c><00:03:09.120><c> to</c>

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received my comments. They are going to
 

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received my comments. They are going to
send<00:03:09.840><c> me</c><00:03:10.080><c> a</c><00:03:10.560><c> notice</c><00:03:10.879><c> on</c><00:03:11.120><c> how</c><00:03:11.280><c> to</c><00:03:11.360><c> return</c><00:03:11.599><c> the</c>

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send me a notice on how to return the
 

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send me a notice on how to return the
drive.<00:03:12.080><c> My</c><00:03:12.239><c> service</c><00:03:12.560><c> request</c><00:03:12.879><c> has</c><00:03:13.120><c> been</c>

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drive. My service request has been
 

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drive. My service request has been
processed.<00:03:13.840><c> They</c><00:03:14.080><c> sent</c><00:03:14.239><c> me</c><00:03:14.400><c> a</c><00:03:14.560><c> label</c><00:03:14.800><c> to</c><00:03:14.959><c> send</c>

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processed. They sent me a label to send
 

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processed. They sent me a label to send
them<00:03:15.280><c> back</c><00:03:15.440><c> to</c><00:03:15.599><c> the</c><00:03:15.680><c> device.</c><00:03:16.239><c> They</c><00:03:16.400><c> then</c><00:03:16.560><c> tell</c>

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them back to the device. They then tell
 

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them back to the device. They then tell
me<00:03:16.879><c> that</c><00:03:17.040><c> they</c><00:03:17.200><c> received</c><00:03:17.519><c> the</c><00:03:17.760><c> device.</c><00:03:18.159><c> After</c>

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me that they received the device. After
 

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me that they received the device. After
receiving<00:03:18.879><c> the</c><00:03:19.120><c> device,</c><00:03:19.599><c> I</c><00:03:19.840><c> eventually</c><00:03:20.319><c> get</c>

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receiving the device, I eventually get
 

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receiving the device, I eventually get
this.<00:03:21.280><c> This</c><00:03:21.519><c> is</c><00:03:21.680><c> a</c><00:03:21.920><c> repair</c><00:03:22.239><c> statement</c><00:03:22.720><c> that</c>

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this. This is a repair statement that
 

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this. This is a repair statement that
says<00:03:23.200><c> that</c><00:03:23.360><c> they</c><00:03:23.599><c> have</c><00:03:23.840><c> worked</c><00:03:24.080><c> on</c><00:03:24.239><c> the</c><00:03:24.400><c> drive.</c>

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says that they have worked on the drive.
 

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says that they have worked on the drive.
The<00:03:25.040><c> job</c><00:03:25.280><c> summary</c><00:03:25.680><c> says</c><00:03:25.920><c> test</c><00:03:26.400><c> pass.</c><00:03:27.200><c> And</c><00:03:27.440><c> when</c>

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The job summary says test pass. And when
 

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The job summary says test pass. And when
I<00:03:27.760><c> scroll</c><00:03:28.000><c> down,</c><00:03:28.239><c> it</c><00:03:28.400><c> says</c><00:03:28.560><c> that</c><00:03:28.720><c> they've</c>

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I scroll down, it says that they've
 

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I scroll down, it says that they've
informed<00:03:29.280><c> me</c><00:03:29.519><c> that</c><00:03:29.840><c> the</c><00:03:30.159><c> drive</c><00:03:30.480><c> was</c><00:03:30.720><c> verified</c>

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informed me that the drive was verified
 

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informed me that the drive was verified
as<00:03:31.760><c> good.</c><00:03:32.319><c> So,</c><00:03:32.480><c> they</c><00:03:32.640><c> said</c><00:03:32.799><c> that</c><00:03:33.040><c> my</c><00:03:33.280><c> drive</c>

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as good. So, they said that my drive
 

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as good. So, they said that my drive
worked.<00:03:34.159><c> They're</c><00:03:34.400><c> not</c><00:03:34.640><c> replacing</c><00:03:35.040><c> my</c><00:03:35.360><c> drive.</c>

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worked. They're not replacing my drive.
 

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worked. They're not replacing my drive.
Now,<00:03:36.159><c> I</c><00:03:36.319><c> emailed</c><00:03:36.640><c> them</c><00:03:36.799><c> within</c><00:03:37.120><c> minutes</c><00:03:37.280><c> of</c>

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Now, I emailed them within minutes of
 

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Now, I emailed them within minutes of
getting<00:03:37.599><c> this.</c><00:03:37.840><c> They</c><00:03:38.080><c> emailed</c><00:03:38.319><c> me</c><00:03:38.560><c> 2:24</c><00:03:39.280><c> p.m.</c>

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getting this. They emailed me 2:24 p.m.
 

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getting this. They emailed me 2:24 p.m.
on<00:03:39.680><c> June</c><00:03:40.000><c> 3rd.</c><00:03:40.400><c> I</c><00:03:40.640><c> emailed</c><00:03:41.040><c> back</c><00:03:41.360><c> 2:27</c><00:03:42.480><c> on</c><00:03:42.720><c> June</c>

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on June 3rd. I emailed back 2:27 on June
 

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on June 3rd. I emailed back 2:27 on June
3rd.<00:03:43.280><c> I</c><00:03:43.440><c> responded</c><00:03:43.840><c> to</c><00:03:43.920><c> them</c><00:03:44.080><c> within</c><00:03:44.480><c> 3</c>

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3rd. I responded to them within 3
 

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3rd. I responded to them within 3
minutes<00:03:45.120><c> saying</c><00:03:45.360><c> the</c><00:03:45.599><c> following.</c><00:03:46.000><c> When</c><00:03:46.159><c> you</c>

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minutes saying the following. When you
 

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minutes saying the following. When you
say<00:03:46.400><c> the</c><00:03:46.560><c> return</c><00:03:46.879><c> drive</c><00:03:47.120><c> was</c><00:03:47.360><c> verified</c><00:03:47.680><c> as</c>

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say the return drive was verified as
 

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say the return drive was verified as
good,<00:03:48.239><c> are</c><00:03:48.400><c> you</c><00:03:48.560><c> saying</c><00:03:48.640><c> that</c><00:03:48.799><c> you</c><00:03:48.959><c> are</c>

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good, are you saying that you are
 

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good, are you saying that you are
sending<00:03:49.360><c> me</c><00:03:49.440><c> the</c><00:03:49.680><c> one</c><00:03:49.840><c> that</c><00:03:50.000><c> is</c><00:03:50.159><c> verified</c><00:03:50.560><c> as</c>

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sending me the one that is verified as
 

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sending me the one that is verified as
good<00:03:51.120><c> or</c><00:03:51.440><c> that</c><00:03:51.599><c> you</c><00:03:51.840><c> are</c><00:03:52.000><c> sending</c><00:03:52.239><c> me</c><00:03:52.319><c> the</c><00:03:52.480><c> dead</c>

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good or that you are sending me the dead
 

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good or that you are sending me the dead
drive<00:03:52.959><c> I</c><00:03:53.200><c> sent</c><00:03:53.360><c> you</c><00:03:53.599><c> back</c><00:03:53.680><c> to</c><00:03:53.840><c> me</c><00:03:54.000><c> as</c><00:03:54.159><c> is?</c><00:03:54.560><c> I</c>

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drive I sent you back to me as is? I
 

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drive I sent you back to me as is? I
sent<00:03:54.879><c> you</c><00:03:55.120><c> detailed</c><00:03:55.519><c> error</c><00:03:55.760><c> logs</c><00:03:55.920><c> of</c><00:03:56.080><c> it</c><00:03:56.239><c> not</c>

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sent you detailed error logs of it not
 

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sent you detailed error logs of it not
working<00:03:56.560><c> and</c><00:03:56.720><c> it</c><00:03:56.879><c> consistently</c><00:03:57.280><c> dropping</c><00:03:57.599><c> out</c>

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working and it consistently dropping out
 

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working and it consistently dropping out
of<00:03:57.840><c> raid</c><00:03:58.080><c> arrays.</c><00:03:58.480><c> That</c><00:03:58.640><c> drive</c><00:03:58.959><c> was</c><00:03:59.200><c> not</c><00:03:59.439><c> good.</c>

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of raid arrays. That drive was not good.
 

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of raid arrays. That drive was not good.
I<00:03:59.840><c> did</c><00:04:00.000><c> not</c><00:04:00.080><c> get</c><00:04:00.239><c> anything</c><00:04:00.480><c> back</c><00:04:00.640><c> from</c><00:04:00.799><c> them.</c><00:04:01.040><c> I</c>

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I did not get anything back from them. I
 

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I did not get anything back from them. I
did<00:04:01.280><c> not</c><00:04:01.439><c> hear</c><00:04:01.599><c> back.</c><00:04:01.840><c> I</c><00:04:01.920><c> never</c><00:04:02.080><c> got</c><00:04:02.159><c> a</c>

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did not hear back. I never got a
 

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did not hear back. I never got a
response<00:04:02.560><c> to</c><00:04:02.720><c> that</c><00:04:02.879><c> email.</c><00:04:03.040><c> I</c><00:04:03.280><c> got</c><00:04:03.439><c> a</c><00:04:03.599><c> tracking</c>

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response to that email. I got a tracking
 

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response to that email. I got a tracking
number<00:04:04.319><c> sending</c><00:04:04.640><c> the</c><00:04:04.799><c> drive</c><00:04:04.959><c> back</c><00:04:05.120><c> to</c><00:04:05.200><c> me,</c>

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number sending the drive back to me,
 

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number sending the drive back to me,
which<00:04:05.599><c> I</c><00:04:05.760><c> find</c><00:04:05.920><c> to</c><00:04:06.159><c> be</c><00:04:06.319><c> somewhat</c><00:04:06.640><c> passive</c>

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which I find to be somewhat passive
 

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which I find to be somewhat passive
aggressive.<00:04:07.439><c> So,</c><00:04:07.680><c> I've</c><00:04:07.920><c> sent</c><00:04:08.080><c> you</c><00:04:08.239><c> a</c><00:04:08.400><c> drive</c>

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aggressive. So, I've sent you a drive
 

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aggressive. So, I've sent you a drive
that's<00:04:08.799><c> dead.</c><00:04:09.360><c> You're</c><00:04:09.519><c> telling</c><00:04:09.680><c> me</c><00:04:09.760><c> that</c><00:04:09.920><c> the</c>

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that's dead. You're telling me that the
 

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that's dead. You're telling me that the
drive<00:04:10.239><c> I</c><00:04:10.400><c> sent</c><00:04:10.480><c> you</c><00:04:10.640><c> is</c><00:04:10.799><c> dead</c><00:04:10.959><c> is</c><00:04:11.120><c> working.</c><00:04:11.439><c> And</c>

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drive I sent you is dead is working. And
 

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drive I sent you is dead is working. And
when<00:04:11.760><c> I</c><00:04:11.920><c> tell</c><00:04:12.000><c> you,</c><00:04:12.239><c> hey,</c><00:04:12.400><c> what</c><00:04:12.560><c> the</c><00:04:12.640><c> [&nbsp;__&nbsp;]</c><00:04:12.879><c> Are</c>

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when I tell you, hey, what the [&nbsp;__&nbsp;] Are
 

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when I tell you, hey, what the [&nbsp;__&nbsp;] Are
you<00:04:13.200><c> just</c><00:04:13.360><c> sending</c><00:04:13.519><c> me</c><00:04:13.680><c> back</c><00:04:13.840><c> the</c><00:04:14.000><c> same</c><00:04:14.159><c> drive</c>

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you just sending me back the same drive
 

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you just sending me back the same drive
that<00:04:14.480><c> I</c><00:04:14.640><c> sent</c><00:04:14.720><c> you</c><00:04:14.879><c> that's</c><00:04:15.120><c> dead,</c><00:04:15.680><c> saying</c><00:04:15.920><c> that</c>

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that I sent you that's dead, saying that
 

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that I sent you that's dead, saying that
it's<00:04:16.320><c> good?</c><00:04:16.959><c> Instead</c><00:04:17.280><c> of</c><00:04:17.440><c> responding</c><00:04:17.840><c> with</c>

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it's good? Instead of responding with
 

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it's good? Instead of responding with
something,<00:04:18.400><c> they</c><00:04:18.720><c> send</c><00:04:18.880><c> me</c><00:04:19.040><c> back</c><00:04:19.199><c> a</c><00:04:19.440><c> [&nbsp;__&nbsp;]</c>

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something, they send me back a [&nbsp;__&nbsp;]
 

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something, they send me back a [&nbsp;__&nbsp;]
tracking<00:04:20.239><c> number.</c><00:04:20.560><c> Two</c><00:04:20.720><c> days</c><00:04:20.880><c> later,</c><00:04:21.040><c> I</c><00:04:21.199><c> get</c>

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tracking number. Two days later, I get
 

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tracking number. Two days later, I get
to<00:04:21.519><c> drive</c><00:04:21.680><c> back</c><00:04:21.840><c> and</c><00:04:22.000><c> this</c><00:04:22.160><c> is</c><00:04:22.240><c> how</c><00:04:22.400><c> it</c><00:04:22.560><c> works.</c>

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to drive back and this is how it works.
 

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to drive back and this is how it works.
&gt;&gt; Oh,<00:04:24.240><c> wa.</c>

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&gt;&gt; Oh, wa.
 

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&gt;&gt; Oh, wa.
&gt;&gt; Did<00:04:24.639><c> you</c><00:04:24.800><c> see</c>

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&gt;&gt; Did you see
 

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&gt;&gt; Did you see
&gt;&gt; 44<00:04:25.680><c> megabytes</c><00:04:26.080><c> per</c><00:04:26.320><c> second</c><00:04:26.560><c> right</c><00:04:26.800><c> speed?</c><00:04:27.120><c> I</c>

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&gt;&gt; 44 megabytes per second right speed? I
 

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&gt;&gt; 44 megabytes per second right speed? I
saw<00:04:27.440><c> that</c><00:04:27.600><c> spike.</c>

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saw that spike.
 

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saw that spike.
&gt;&gt; We<00:04:28.320><c> hit</c><00:04:28.560><c> the</c><00:04:28.800><c> spike</c><00:04:29.280><c> red</c><00:04:29.600><c> spot.</c><00:04:30.080><c> Yeah,</c>

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&gt;&gt; We hit the spike red spot. Yeah,
 

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&gt;&gt; We hit the spike red spot. Yeah,
&gt;&gt; this<00:04:30.880><c> is</c><00:04:31.040><c> right</c><00:04:31.360><c> speed.</c><00:04:31.680><c> Now,</c><00:04:31.840><c> before</c><00:04:32.160><c> we</c><00:04:32.320><c> get</c>

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&gt;&gt; this is right speed. Now, before we get
 

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&gt;&gt; this is right speed. Now, before we get
to<00:04:32.560><c> read</c><00:04:32.800><c> speed,</c><00:04:33.680><c> 158</c><00:04:34.080><c> megab</c><00:04:34.479><c> Oh,</c><00:04:34.960><c> 55</c>

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to read speed, 158 megab Oh, 55
 

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to read speed, 158 megab Oh, 55
megabytes<00:04:35.759><c> a</c><00:04:36.000><c> second.</c><00:04:36.400><c> Samsung</c><00:04:36.880><c> said</c><00:04:37.120><c> this</c>

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megabytes a second. Samsung said this
 

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megabytes a second. Samsung said this
drive<00:04:37.520><c> is</c><00:04:37.759><c> fine.</c>

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drive is fine.
 

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drive is fine.
You<00:04:40.400><c> [&nbsp;__&nbsp;]</c><00:04:40.960><c> scam</c><00:04:41.280><c> artists.</c>

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&gt;&gt; Maybe<00:04:46.080><c> I'm</c><00:04:46.320><c> just</c><00:04:46.479><c> being</c><00:04:46.639><c> too</c><00:04:46.880><c> picky.</c>

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&gt;&gt; Maybe I'm just being too picky.
 

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&gt;&gt; Maybe I'm just being too picky.
&gt;&gt; I<00:04:48.400><c> should</c><00:04:48.479><c> be</c><00:04:48.639><c> okay</c><00:04:48.800><c> with</c><00:04:49.040><c> my</c><00:04:49.199><c> SSD</c><00:04:49.759><c> that</c><00:04:50.000><c> writes</c>

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&gt;&gt; I should be okay with my SSD that writes
 

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&gt;&gt; I should be okay with my SSD that writes
slower<00:04:50.560><c> than</c><00:04:50.639><c> a</c><00:04:50.800><c> MacBook</c><00:04:51.199><c> hard</c><00:04:51.360><c> drive</c><00:04:51.520><c> from</c>

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slower than a MacBook hard drive from
 

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slower than a MacBook hard drive from
2012.

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2012.
 

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2012.
&gt;&gt; Oh<00:04:54.800><c> my</c><00:04:55.040><c> god.</c><00:04:56.080><c> 68</c><00:04:56.560><c> megabytes</c><00:04:57.120><c> a</c><00:04:57.280><c> second.</c>

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&gt;&gt; Oh my god. 68 megabytes a second.
 

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&gt;&gt; Oh my god. 68 megabytes a second.
&gt;&gt; This<00:04:58.240><c> drive</c><00:04:58.560><c> is</c><00:04:58.800><c> barely</c><00:04:59.199><c> even</c><00:04:59.440><c> warm</c><00:04:59.680><c> to</c><00:04:59.840><c> the</c>

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&gt;&gt; This drive is barely even warm to the
 

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&gt;&gt; This drive is barely even warm to the
touch.

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touch.
 

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touch.
20.<00:05:03.680><c> That</c><00:05:03.840><c> just</c><00:05:04.000><c> went</c><00:05:04.160><c> down</c><00:05:04.400><c> to</c><00:05:04.560><c> 20.</c>

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20. That just went down to 20.
 

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20. That just went down to 20.
&gt;&gt; So,<00:05:07.440><c> uh,</c><00:05:08.080><c> for</c><00:05:08.479><c> data</c><00:05:08.880><c> recoveries</c><00:05:09.440><c> from</c><00:05:09.759><c> those</c>

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&gt;&gt; So, uh, for data recoveries from those
 

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&gt;&gt; So, uh, for data recoveries from those
drives,<00:05:10.400><c> I</c><00:05:10.639><c> have</c><00:05:10.800><c> special</c><00:05:11.120><c> tool.</c><00:05:11.520><c> Let</c><00:05:11.680><c> me</c><00:05:11.840><c> show</c>

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drives, I have special tool. Let me show
 

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drives, I have special tool. Let me show
it<00:05:12.160><c> to</c><00:05:12.400><c> you.</c>

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it to you.
 

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it to you.
&gt;&gt; I<00:05:13.120><c> used</c><00:05:13.280><c> that</c><00:05:13.520><c> yesterday,</c><00:05:14.880><c> by</c><00:05:15.120><c> the</c><00:05:15.199><c> way.</c><00:05:15.520><c> This</c>

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&gt;&gt; I used that yesterday, by the way. This
 

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&gt;&gt; I used that yesterday, by the way. This
is<00:05:15.840><c> my</c><00:05:16.080><c> freezer.</c><00:05:16.800><c> I</c><00:05:17.039><c> have</c><00:05:17.360><c> this</c><00:05:17.520><c> freeze</c><00:05:17.840><c> it.</c>

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is my freezer. I have this freeze it.
 

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is my freezer. I have this freeze it.
&gt;&gt; This<00:05:18.639><c> is</c><00:05:18.800><c> a</c><00:05:18.960><c> freezer.</c>

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&gt;&gt; This is a freezer.
 

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&gt;&gt; This is a freezer.
&gt;&gt; It's<00:05:20.960><c> like</c><00:05:21.120><c> a</c><00:05:21.280><c> giant.</c><00:05:21.680><c> This</c><00:05:21.840><c> looks</c><00:05:22.000><c> like</c><00:05:22.080><c> a</c>

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&gt;&gt; It's like a giant. This looks like a
 

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&gt;&gt; It's like a giant. This looks like a
dual<00:05:22.479><c> Zeon</c><00:05:22.800><c> CPU</c><00:05:23.199><c> heat</c><00:05:23.360><c> sink.</c>

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dual Zeon CPU heat sink.
 

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dual Zeon CPU heat sink.
&gt;&gt; Exactly.

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&gt;&gt; Exactly.
 

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&gt;&gt; Exactly.
&gt;&gt; What<00:05:24.960><c> What</c><00:05:25.039><c> do</c><00:05:25.199><c> the</c><00:05:25.360><c> spikes</c><00:05:25.680><c> mean?</c><00:05:26.320><c> It</c><00:05:26.560><c> means</c>

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&gt;&gt; What What do the spikes mean? It means
 

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&gt;&gt; What What do the spikes mean? It means
uh<00:05:27.680><c> the</c><00:05:28.639><c> speed</c><00:05:28.960><c> the</c><00:05:29.440><c> writing</c><00:05:29.919><c> speed</c><00:05:30.160><c> the</c>

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uh the speed the writing speed the
 

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uh the speed the writing speed the
drops.

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drops.
 

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drops.
&gt;&gt; Oh<00:05:31.280><c> yeah.</c><00:05:31.520><c> 68</c><00:05:31.919><c> megabytes</c><00:05:32.400><c> a</c><00:05:32.560><c> second.</c><00:05:32.720><c> I</c><00:05:32.880><c> saw</c>

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&gt;&gt; Oh yeah. 68 megabytes a second. I saw
 

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&gt;&gt; Oh yeah. 68 megabytes a second. I saw
that.

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that.
 

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that.
&gt;&gt; Now<00:05:33.520><c> for</c><00:05:33.680><c> those</c><00:05:33.840><c> of</c><00:05:33.919><c> you</c><00:05:34.000><c> who</c><00:05:34.160><c> are</c><00:05:34.320><c> wondering,</c>

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&gt;&gt; Now for those of you who are wondering,
 

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&gt;&gt; Now for those of you who are wondering,
oh<00:05:34.880><c> maybe</c><00:05:35.039><c> your</c><00:05:35.280><c> computer</c><00:05:35.520><c> you</c><00:05:35.680><c> plug</c><00:05:35.840><c> it</c><00:05:35.919><c> into</c>

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oh maybe your computer you plug it into
 

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oh maybe your computer you plug it into
isn't<00:05:36.479><c> working.</c><00:05:36.720><c> That</c><00:05:36.880><c> is</c><00:05:37.039><c> a</c><00:05:37.199><c> PC3000</c><00:05:38.000><c> Express</c>

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isn't working. That is a PC3000 Express
 

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isn't working. That is a PC3000 Express
portable<00:05:38.639><c> edition.</c><00:05:38.960><c> That</c><00:05:39.120><c> thing</c><00:05:39.280><c> costs</c><00:05:39.440><c> like</c>

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portable edition. That thing costs like
 

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portable edition. That thing costs like
[&nbsp;__&nbsp;]<00:05:39.919><c> 10</c><00:05:40.080><c> or</c><00:05:40.320><c> $20,000.</c><00:05:41.440><c> We</c><00:05:41.680><c> use</c><00:05:41.840><c> this</c><00:05:42.000><c> to</c>

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[&nbsp;__&nbsp;] 10 or $20,000. We use this to
 

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[&nbsp;__&nbsp;] 10 or $20,000. We use this to
recover<00:05:42.720><c> hundreds</c><00:05:43.120><c> of</c><00:05:43.360><c> drives</c><00:05:43.680><c> on</c><00:05:43.840><c> a</c><00:05:44.080><c> regular</c>

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recover hundreds of drives on a regular
 

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recover hundreds of drives on a regular
basis.<00:05:44.800><c> We</c><00:05:44.960><c> have</c><00:05:45.120><c> a</c><00:05:45.280><c> data</c><00:05:45.600><c> recovery</c><00:05:45.919><c> lab.</c><00:05:46.320><c> That</c>

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basis. We have a data recovery lab. That
 

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basis. We have a data recovery lab. That
is<00:05:46.560><c> what</c><00:05:46.720><c> we</c><00:05:46.880><c> do.</c><00:05:47.280><c> This</c><00:05:47.440><c> is</c><00:05:47.600><c> all</c><00:05:47.759><c> we</c><00:05:48.000><c> do</c><00:05:48.320><c> day</c><00:05:48.560><c> in</c>

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is what we do. This is all we do day in
 

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is what we do. This is all we do day in
day<00:05:49.039><c> out.</c><00:05:49.440><c> Recover</c><00:05:49.840><c> data</c><00:05:50.080><c> from</c><00:05:50.240><c> dead</c><00:05:50.479><c> hard</c>

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day out. Recover data from dead hard
 

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day out. Recover data from dead hard
drives,<00:05:50.960><c> dead</c><00:05:51.199><c> SSDs,</c><00:05:51.919><c> micro</c><00:05:52.240><c> SD</c><00:05:52.560><c> cards</c><00:05:52.800><c> that</c>

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drives, dead SSDs, micro SD cards that
 

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drives, dead SSDs, micro SD cards that
have<00:05:53.120><c> been</c><00:05:53.280><c> cracked</c><00:05:53.600><c> into</c><00:05:53.840><c> pieces.</c><00:05:54.479><c> This</c><00:05:54.880><c> is</c>

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have been cracked into pieces. This is
 

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have been cracked into pieces. This is
our<00:05:55.759><c> profession.</c><00:05:56.400><c> This</c><00:05:56.560><c> is</c><00:05:56.639><c> the</c><00:05:56.880><c> business</c>

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our profession. This is the business
 

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our profession. This is the business
that<00:05:57.280><c> I</c><00:05:57.440><c> run.</c><00:05:57.759><c> This</c><00:05:57.840><c> is</c><00:05:57.919><c> what</c><00:05:58.080><c> I</c><00:05:58.320><c> do.</c><00:05:58.720><c> How</c>

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that I run. This is what I do. How
 

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that I run. This is what I do. How
[&nbsp;__&nbsp;]<00:05:59.360><c> stupid</c><00:05:59.680><c> do</c><00:05:59.840><c> you</c><00:05:59.919><c> think</c><00:06:00.080><c> I</c><00:06:00.240><c> am?</c><00:06:00.479><c> Like,</c>

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[&nbsp;__&nbsp;] stupid do you think I am? Like,
 

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[&nbsp;__&nbsp;] stupid do you think I am? Like,
oh,<00:06:00.880><c> there</c><00:06:01.120><c> must</c><00:06:01.280><c> be</c><00:06:01.360><c> some</c><00:06:01.600><c> confusion.</c><00:06:02.080><c> This</c>

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oh, there must be some confusion. This
 

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oh, there must be some confusion. This
drive<00:06:02.479><c> is</c><00:06:02.720><c> working.</c><00:06:04.000><c> The</c><00:06:04.319><c> person</c><00:06:04.479><c> that</c><00:06:04.639><c> I</c><00:06:04.800><c> sit</c>

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drive is working. The person that I sit
 

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drive is working. The person that I sit
next<00:06:05.120><c> to</c><00:06:05.360><c> at</c><00:06:05.600><c> work</c><00:06:06.319><c> takes</c><00:06:06.639><c> SD</c><00:06:07.120><c> cards</c><00:06:07.759><c> and</c>

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next to at work takes SD cards and
 

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next to at work takes SD cards and
scrapes<00:06:08.560><c> the</c><00:06:08.800><c> individual</c><00:06:09.440><c> [&nbsp;__&nbsp;]</c><00:06:09.840><c> traces</c>

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scrapes the individual [&nbsp;__&nbsp;] traces
 

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scrapes the individual [&nbsp;__&nbsp;] traces
off<00:06:10.400><c> and</c><00:06:10.560><c> puts</c><00:06:10.800><c> them</c><00:06:10.960><c> into</c><00:06:11.120><c> a</c><00:06:11.280><c> spider</c><00:06:11.680><c> assembly</c>

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off and puts them into a spider assembly
 

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off and puts them into a spider assembly
when<00:06:12.560><c> the</c><00:06:12.720><c> police</c><00:06:12.960><c> need</c><00:06:13.120><c> the</c><00:06:13.280><c> data</c><00:06:13.520><c> recovered</c>

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when the police need the data recovered
 

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when the police need the data recovered
off<00:06:14.000><c> of</c><00:06:14.160><c> it</c><00:06:14.319><c> for</c><00:06:14.479><c> a</c><00:06:14.560><c> case.</c><00:06:14.880><c> You</c><00:06:14.960><c> think</c><00:06:15.120><c> I'm</c><00:06:15.199><c> not</c>

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off of it for a case. You think I'm not
 

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off of it for a case. You think I'm not
going<00:06:15.440><c> to</c><00:06:15.520><c> notice</c><00:06:15.759><c> that</c><00:06:16.000><c> you</c><00:06:16.160><c> sent</c><00:06:16.319><c> me</c><00:06:16.479><c> back</c><00:06:16.560><c> a</c>

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going to notice that you sent me back a
 

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going to notice that you sent me back a
[&nbsp;__&nbsp;]<00:06:17.199><c> [&nbsp;__&nbsp;]</c><00:06:17.520><c> drive?</c><00:06:17.919><c> It's</c><00:06:18.080><c> insulting.</c>

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[&nbsp;__&nbsp;] [&nbsp;__&nbsp;] drive? It's insulting.
 

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[&nbsp;__&nbsp;] [&nbsp;__&nbsp;] drive? It's insulting.
I<00:06:18.800><c> take</c><00:06:18.960><c> it</c><00:06:19.120><c> home</c><00:06:19.520><c> and</c><00:06:19.759><c> the</c><00:06:19.919><c> [&nbsp;__&nbsp;]</c><00:06:20.160><c> thing</c>

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I take it home and the [&nbsp;__&nbsp;] thing
 

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I take it home and the [&nbsp;__&nbsp;] thing
completely<00:06:20.720><c> dies.</c><00:06:20.960><c> It</c><00:06:21.120><c> doesn't</c><00:06:21.280><c> even</c><00:06:21.360><c> want</c><00:06:21.520><c> to</c>

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completely dies. It doesn't even want to
 

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completely dies. It doesn't even want to
stay<00:06:21.680><c> in</c><00:06:21.759><c> a</c><00:06:21.840><c> radar</c><00:06:22.240><c> anymore.</c><00:06:22.479><c> So,</c><00:06:22.639><c> I</c><00:06:22.800><c> send</c><00:06:22.880><c> them</c>

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stay in a radar anymore. So, I send them
 

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stay in a radar anymore. So, I send them
back<00:06:23.199><c> this</c><00:06:23.440><c> message.</c><00:06:23.919><c> You</c><00:06:24.160><c> sent</c><00:06:24.319><c> me</c><00:06:24.400><c> a</c>

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back this message. You sent me a
 

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back this message. You sent me a
tracking<00:06:24.880><c> number</c><00:06:25.039><c> before</c><00:06:25.280><c> you</c><00:06:25.440><c> answered</c><00:06:25.680><c> my</c>

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tracking number before you answered my
 

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tracking number before you answered my
question.<00:06:26.160><c> You</c><00:06:26.400><c> shipped</c><00:06:26.560><c> the</c><00:06:26.720><c> drive</c><00:06:26.880><c> back,</c>

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question. You shipped the drive back,
 

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question. You shipped the drive back,
told<00:06:27.280><c> me</c><00:06:27.440><c> it</c><00:06:27.600><c> was</c><00:06:27.680><c> fine,</c><00:06:27.919><c> and</c><00:06:28.080><c> you</c><00:06:28.160><c> were</c><00:06:28.319><c> done.</c>

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told me it was fine, and you were done.
 

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told me it was fine, and you were done.
But<00:06:28.639><c> it</c><00:06:28.800><c> is</c><00:06:28.960><c> not</c><00:06:29.039><c> fine.</c><00:06:29.440><c> I</c><00:06:29.600><c> plugged</c><00:06:29.840><c> it</c><00:06:30.000><c> back</c>

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But it is not fine. I plugged it back
 

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But it is not fine. I plugged it back
in,<00:06:30.240><c> and</c><00:06:30.479><c> it</c><00:06:30.560><c> writes</c><00:06:30.800><c> at</c><00:06:30.960><c> 40</c><00:06:31.120><c> to</c><00:06:31.280><c> 60</c><00:06:31.520><c> megabytes</c>

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in, and it writes at 40 to 60 megabytes
 

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in, and it writes at 40 to 60 megabytes
per<00:06:32.080><c> second,</c><00:06:32.240><c> and</c><00:06:32.400><c> then</c><00:06:32.479><c> it</c><00:06:32.639><c> dies.</c><00:06:33.039><c> This</c><00:06:33.199><c> is</c><00:06:33.280><c> a</c>

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per second, and then it dies. This is a
 

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per second, and then it dies. This is a
4<00:06:33.600><c> TBTE</c><00:06:34.000><c> 990</c><00:06:34.479><c> Pro.</c><00:06:34.800><c> A</c><00:06:34.960><c> working</c><00:06:35.199><c> one</c><00:06:35.440><c> does</c><00:06:35.600><c> not</c>

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4 TBTE 990 Pro. A working one does not
 

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4 TBTE 990 Pro. A working one does not
do<00:06:35.840><c> that.</c><00:06:36.080><c> It</c><00:06:36.319><c> fell</c><00:06:36.400><c> out</c><00:06:36.560><c> of</c><00:06:36.639><c> my</c><00:06:36.720><c> radar</c><00:06:37.039><c> rays</c>

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do that. It fell out of my radar rays
 

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do that. It fell out of my radar rays
for<00:06:37.280><c> a</c><00:06:37.360><c> month</c><00:06:37.520><c> before</c><00:06:37.680><c> I</c><00:06:37.840><c> sent</c><00:06:37.919><c> it</c><00:06:38.000><c> to</c><00:06:38.080><c> you,</c>

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for a month before I sent it to you,
 

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for a month before I sent it to you,
which<00:06:38.319><c> is</c><00:06:38.400><c> why</c><00:06:38.479><c> I</c><00:06:38.639><c> sent</c><00:06:38.720><c> it</c><00:06:38.800><c> to</c><00:06:38.880><c> you</c><00:06:38.960><c> with</c><00:06:39.039><c> the</c>

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which is why I sent it to you with the
 

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which is why I sent it to you with the
logs<00:06:39.360><c> of</c><00:06:39.520><c> what's</c><00:06:39.680><c> going</c><00:06:39.759><c> on.</c><00:06:40.080><c> Whatever</c><00:06:40.400><c> test</c>

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logs of what's going on. Whatever test
 

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logs of what's going on. Whatever test
you<00:06:40.720><c> ran,</c><00:06:40.880><c> it</c><00:06:41.039><c> did</c><00:06:41.199><c> not</c><00:06:41.280><c> catch</c><00:06:41.440><c> a</c><00:06:41.600><c> fault</c><00:06:41.759><c> that</c>

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you ran, it did not catch a fault that
 

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you ran, it did not catch a fault that
takes<00:06:42.080><c> about</c><00:06:42.319><c> 90</c><00:06:42.560><c> seconds</c><00:06:42.800><c> to</c><00:06:42.960><c> reproduce</c><00:06:43.280><c> in</c><00:06:43.440><c> a</c>

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takes about 90 seconds to reproduce in a
 

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takes about 90 seconds to reproduce in a
desk.<00:06:44.000><c> So,</c><00:06:44.160><c> we're</c><00:06:44.400><c> clear</c><00:06:44.560><c> on</c><00:06:44.720><c> the</c><00:06:44.800><c> facts.</c><00:06:45.199><c> I</c>

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desk. So, we're clear on the facts. I
 

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desk. So, we're clear on the facts. I
bought<00:06:45.520><c> this</c><00:06:45.680><c> drive</c><00:06:45.919><c> new</c><00:06:46.160><c> from</c><00:06:46.319><c> Best</c><00:06:46.479><c> Buy,</c><00:06:46.720><c> a</c>

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bought this drive new from Best Buy, a
 

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bought this drive new from Best Buy, a
genuine<00:06:47.199><c> retail</c><00:06:47.520><c> vendor,</c><00:06:47.759><c> for</c><00:06:47.919><c> roughly</c><00:06:48.240><c> $330.</c>

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genuine retail vendor, for roughly $330.
 

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genuine retail vendor, for roughly $330.
It<00:06:49.360><c> failed</c><00:06:49.600><c> with</c><00:06:49.840><c> an</c><00:06:50.000><c> under</c><00:06:50.160><c> 18</c><00:06:50.479><c> months</c><00:06:50.639><c> inside</c>

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It failed with an under 18 months inside
 

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It failed with an under 18 months inside
its<00:06:51.120><c> warranty</c><00:06:51.440><c> period.</c><00:06:51.759><c> I</c><00:06:52.000><c> returned</c><00:06:52.240><c> it</c><00:06:52.319><c> under</c>

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its warranty period. I returned it under
 

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its warranty period. I returned it under
warranty.<00:06:52.960><c> You</c><00:06:53.120><c> declared</c><00:06:53.440><c> a</c><00:06:53.520><c> good</c><00:06:53.680><c> and</c>

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warranty. You declared a good and
 

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warranty. You declared a good and
shipped<00:06:54.000><c> it</c><00:06:54.080><c> back</c><00:06:54.240><c> without</c><00:06:54.479><c> explaining</c><00:06:54.720><c> how</c>

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shipped it back without explaining how
 

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shipped it back without explaining how
you<00:06:55.039><c> reached</c><00:06:55.199><c> that</c><00:06:55.360><c> conclusion.</c><00:06:55.840><c> The</c><00:06:56.080><c> same</c>

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you reached that conclusion. The same
 

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you reached that conclusion. The same
model<00:06:56.479><c> now</c><00:06:56.639><c> retails</c><00:06:56.960><c> for</c><00:06:57.120><c> roughly</c><00:06:57.520><c> $950.</c><00:06:58.720><c> I</c><00:06:58.880><c> am</c>

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model now retails for roughly $950. I am
 

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model now retails for roughly $950. I am
aware<00:06:59.199><c> of</c><00:06:59.360><c> what</c><00:06:59.520><c> that</c><00:06:59.759><c> does</c><00:06:59.919><c> to</c><00:07:00.080><c> your</c>

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aware of what that does to your
 

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aware of what that does to your
incentive<00:07:00.639><c> to</c><00:07:00.800><c> honor</c><00:07:01.120><c> this</c><00:07:01.280><c> warranty.</c><00:07:01.840><c> I</c>

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incentive to honor this warranty. I
 

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incentive to honor this warranty. I
expect<00:07:02.240><c> you</c><00:07:02.400><c> are</c><00:07:02.560><c> aware</c><00:07:02.800><c> of</c><00:07:02.880><c> it,</c><00:07:03.039><c> too.</c><00:07:03.360><c> I</c><00:07:03.520><c> am</c>

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expect you are aware of it, too. I am
 

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expect you are aware of it, too. I am
not<00:07:03.840><c> interested</c><00:07:04.000><c> in</c><00:07:04.160><c> a</c><00:07:04.400><c> second</c><00:07:04.560><c> round</c><00:07:04.720><c> of</c><00:07:04.880><c> the</c>

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not interested in a second round of the
 

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not interested in a second round of the
same<00:07:05.120><c> answer.</c><00:07:05.520><c> I</c><00:07:05.680><c> want</c><00:07:05.759><c> a</c><00:07:05.919><c> new</c><00:07:06.080><c> or</c><00:07:06.240><c> equivalent</c>

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same answer. I want a new or equivalent
 

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same answer. I want a new or equivalent
working<00:07:06.960><c> 4</c><00:07:07.199><c> TB</c><00:07:07.599><c> 9990</c><00:07:08.000><c> Pro</c><00:07:08.240><c> replacement</c><00:07:08.560><c> within</c>

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working 4 TB 9990 Pro replacement within
 

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working 4 TB 9990 Pro replacement within
60<00:07:09.039><c> days</c><00:07:09.199><c> of</c><00:07:09.360><c> the</c><00:07:09.440><c> date</c><00:07:09.599><c> of</c><00:07:09.759><c> this</c><00:07:09.840><c> letter.</c><00:07:10.160><c> If</c><00:07:10.319><c> I</c>

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60 days of the date of this letter. If I
 

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60 days of the date of this letter. If I
do<00:07:10.639><c> not</c><00:07:10.720><c> get</c><00:07:10.880><c> one</c><00:07:10.960><c> of</c><00:07:11.039><c> those,</c><00:07:11.280><c> I</c><00:07:11.440><c> will</c><00:07:11.599><c> file</c>

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do not get one of those, I will file
 

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do not get one of those, I will file
suit<00:07:12.000><c> in</c><00:07:12.160><c> the</c><00:07:12.319><c> Justice</c><00:07:12.639><c> Court</c><00:07:12.960><c> of</c><00:07:13.199><c> Travis</c>

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suit in the Justice Court of Travis
 

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suit in the Justice Court of Travis
County,<00:07:13.840><c> Texas,</c><00:07:14.160><c> where</c><00:07:14.319><c> I</c><00:07:14.400><c> live,</c><00:07:14.560><c> and</c><00:07:14.639><c> I</c><00:07:14.800><c> will</c>

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County, Texas, where I live, and I will
 

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County, Texas, where I live, and I will
document<00:07:15.280><c> the</c><00:07:15.440><c> entire</c><00:07:15.680><c> process</c><00:07:16.000><c> publicly.</c>

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document the entire process publicly.
 

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document the entire process publicly.
This<00:07:16.720><c> is</c><00:07:16.800><c> your</c><00:07:16.960><c> statutory</c><00:07:17.520><c> notice,</c><00:07:17.840><c> so</c><00:07:18.000><c> there</c>

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This is your statutory notice, so there
 

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This is your statutory notice, so there
is<00:07:18.240><c> no</c><00:07:18.400><c> confusion</c><00:07:18.800><c> later</c><00:07:19.039><c> about</c><00:07:19.280><c> whether</c><00:07:19.440><c> you</c>

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is no confusion later about whether you
 

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is no confusion later about whether you
got<00:07:19.759><c> one.</c><00:07:20.080><c> The</c><00:07:20.319><c> implied</c><00:07:20.639><c> warrant</c><00:07:20.880><c> of</c>

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got one. The implied warrant of
 

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got one. The implied warrant of
merchantability,<00:07:21.759><c> Texas</c><00:07:22.160><c> and</c><00:07:22.319><c> business</c>

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merchantability, Texas and business
 

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merchantability, Texas and business
commerce<00:07:22.960><c> code</c><00:07:23.280><c> section</c><00:07:23.680><c> 2.314.</c><00:07:24.800><c> A</c><00:07:24.960><c> 4</c><00:07:25.199><c> terbte</c>

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commerce code section 2.314. A 4 terbte
 

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commerce code section 2.314. A 4 terbte
SSD<00:07:25.919><c> that</c><00:07:26.080><c> drops</c><00:07:26.240><c> out</c><00:07:26.319><c> of</c><00:07:26.400><c> arrays</c><00:07:26.720><c> and</c>

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SSD that drops out of arrays and
 

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SSD that drops out of arrays and
collapses<00:07:27.280><c> to</c><00:07:27.440><c> 40</c><00:07:27.599><c> to</c><00:07:27.759><c> 60</c><00:07:28.000><c> megabytes</c><00:07:28.560><c> in</c><00:07:28.720><c> under</c>

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collapses to 40 to 60 megabytes in under
 

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collapses to 40 to 60 megabytes in under
18<00:07:29.280><c> months</c><00:07:29.520><c> is</c><00:07:29.680><c> not</c><00:07:29.919><c> fit</c><00:07:30.080><c> for</c><00:07:30.240><c> the</c><00:07:30.400><c> ordinary</c>

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18 months is not fit for the ordinary
 

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18 months is not fit for the ordinary
purposes<00:07:31.120><c> for</c><00:07:31.280><c> which</c><00:07:31.440><c> such</c><00:07:31.599><c> goods</c><00:07:31.759><c> are</c><00:07:31.919><c> used.</c>

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purposes for which such goods are used.
 

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purposes for which such goods are used.
It<00:07:32.400><c> was</c><00:07:32.560><c> not</c><00:07:32.720><c> merchant.</c><00:07:33.360><c> Texas</c><00:07:33.759><c> Deceptive</c>

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It was not merchant. Texas Deceptive
 

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It was not merchant. Texas Deceptive
Trade<00:07:34.400><c> Practices</c><00:07:34.880><c> Consumer</c><00:07:35.199><c> Protection</c><00:07:35.440><c> Act,</c>

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Trade Practices Consumer Protection Act,
 

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Trade Practices Consumer Protection Act,
Texas<00:07:36.000><c> Business</c><00:07:36.479><c> and</c><00:07:36.639><c> Commerce</c><00:07:37.039><c> Code</c><00:07:37.360><c> section</c>

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Texas Business and Commerce Code section
 

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Texas Business and Commerce Code section
17.41.<00:07:38.800><c> This</c><00:07:38.960><c> is</c><00:07:39.039><c> a</c><00:07:39.199><c> bunch</c><00:07:39.280><c> of</c><00:07:39.440><c> legal</c><00:07:39.759><c> mumbo</c>

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17.41. This is a bunch of legal mumbo
 

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17.41. This is a bunch of legal mumbo
jumbo<00:07:40.479><c> which</c><00:07:40.639><c> I</c><00:07:40.800><c> will</c><00:07:40.880><c> use</c><00:07:41.039><c> in</c><00:07:41.199><c> my</c><00:07:41.360><c> lawsuit.</c>

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jumbo which I will use in my lawsuit.
 

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jumbo which I will use in my lawsuit.
What<00:07:42.240><c> I</c><00:07:42.319><c> said</c><00:07:42.479><c> at</c><00:07:42.639><c> the</c><00:07:42.800><c> bottom,</c><00:07:43.199><c> I</c><00:07:43.440><c> run</c><00:07:43.520><c> a</c>

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What I said at the bottom, I run a
 

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What I said at the bottom, I run a
repair<00:07:44.000><c> shop.</c><00:07:44.160><c> People</c><00:07:44.560><c> come</c><00:07:44.720><c> back</c><00:07:44.880><c> to</c><00:07:45.039><c> us</c>

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repair shop. People come back to us
 

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repair shop. People come back to us
three<00:07:45.440><c> months,</c><00:07:45.759><c> six</c><00:07:46.000><c> months,</c><00:07:46.240><c> sometimes</c><00:07:46.560><c> a</c>

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three months, six months, sometimes a
 

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three months, six months, sometimes a
year<00:07:46.960><c> past</c><00:07:47.199><c> warranty</c><00:07:47.520><c> and</c><00:07:47.680><c> we</c><00:07:47.840><c> still</c><00:07:48.000><c> help</c>

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year past warranty and we still help
 

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year past warranty and we still help
them<00:07:48.319><c> because</c><00:07:48.479><c> that</c><00:07:48.639><c> is</c><00:07:48.720><c> what</c><00:07:48.800><c> it</c><00:07:48.960><c> means</c><00:07:49.120><c> to</c>

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them because that is what it means to
 

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them because that is what it means to
stand<00:07:49.360><c> behind</c><00:07:49.599><c> what</c><00:07:49.759><c> you</c><00:07:49.919><c> sell.</c><00:07:50.319><c> You</c><00:07:50.479><c> are</c><00:07:50.560><c> a</c>

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stand behind what you sell. You are a
 

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stand behind what you sell. You are a
multinational<00:07:51.280><c> with</c><00:07:51.440><c> a</c><00:07:51.599><c> balance</c><00:07:51.759><c> sheet</c>

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multinational with a balance sheet
 

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multinational with a balance sheet
larger<00:07:52.319><c> than</c><00:07:52.479><c> some</c><00:07:52.720><c> countries.</c><00:07:53.199><c> The</c><00:07:53.360><c> drive</c><00:07:53.520><c> is</c>

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larger than some countries. The drive is
 

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larger than some countries. The drive is
in<00:07:53.840><c> warranty</c><00:07:54.240><c> and</c><00:07:54.479><c> you</c><00:07:54.639><c> sent</c><00:07:54.720><c> it</c><00:07:54.879><c> back</c><00:07:55.120><c> broken</c>

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in warranty and you sent it back broken
 

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in warranty and you sent it back broken
with<00:07:55.520><c> a</c><00:07:55.680><c> tracking</c><00:07:56.080><c> number</c><00:07:56.240><c> instead</c><00:07:56.479><c> of</c><00:07:56.560><c> an</c>

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with a tracking number instead of an
 

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with a tracking number instead of an
answer.<00:07:57.199><c> I</c><00:07:57.360><c> will</c><00:07:57.440><c> spend</c><00:07:57.680><c> more</c><00:07:57.840><c> time</c><00:07:57.919><c> and</c><00:07:58.160><c> money</c>

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answer. I will spend more time and money
 

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answer. I will spend more time and money
getting<00:07:58.479><c> this</c><00:07:58.720><c> resolved</c><00:07:58.960><c> than</c><00:07:59.120><c> the</c><00:07:59.199><c> drive</c><00:07:59.360><c> is</c>

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getting this resolved than the drive is
 

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getting this resolved than the drive is
worth.<00:07:59.919><c> That</c><00:08:00.080><c> is</c><00:08:00.160><c> the</c><00:08:00.319><c> point.</c><00:08:00.560><c> If</c><00:08:00.800><c> you</c><00:08:00.879><c> did</c>

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worth. That is the point. If you did
 

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worth. That is the point. If you did
this<00:08:01.120><c> to</c><00:08:01.199><c> me</c><00:08:01.280><c> on</c><00:08:01.440><c> a</c><00:08:01.599><c> $330</c><00:08:02.319><c> part</c><00:08:02.479><c> because</c><00:08:02.639><c> the</c>

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this to me on a $330 part because the
 

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this to me on a $330 part because the
replacement<00:08:03.120><c> now</c><00:08:03.360><c> cost</c><00:08:03.520><c> you</c><00:08:03.680><c> $950,</c><00:08:04.240><c> you</c><00:08:04.400><c> are</c>

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replacement now cost you $950, you are
 

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replacement now cost you $950, you are
likely<00:08:04.720><c> doing</c><00:08:04.960><c> it</c><00:08:05.039><c> to</c><00:08:05.199><c> other</c><00:08:05.360><c> people</c><00:08:05.520><c> who</c><00:08:05.680><c> do</c>

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likely doing it to other people who do
 

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likely doing it to other people who do
not<00:08:06.000><c> have</c><00:08:06.080><c> the</c><00:08:06.240><c> time</c><00:08:06.400><c> to</c><00:08:06.479><c> paper</c><00:08:06.720><c> trail</c><00:08:06.960><c> or</c><00:08:07.039><c> the</c>

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not have the time to paper trail or the
 

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not have the time to paper trail or the
willingness<00:08:07.520><c> to</c><00:08:07.680><c> stand</c><00:08:07.840><c> in</c><00:08:08.000><c> a</c><00:08:08.160><c> courtroom</c><00:08:08.479><c> over</c>

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willingness to stand in a courtroom over
 

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willingness to stand in a courtroom over
it.<00:08:08.960><c> I</c><00:08:09.199><c> do.</c><00:08:09.599><c> You</c><00:08:09.759><c> have</c><00:08:09.919><c> 60</c><00:08:10.240><c> days.</c><00:08:10.800><c> Their</c>

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it. I do. You have 60 days. Their
 

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it. I do. You have 60 days. Their
response,<00:08:11.440><c> which</c><00:08:11.680><c> is</c><00:08:11.840><c> some</c><00:08:12.080><c> gaslighting</c>

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response, which is some gaslighting
 

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response, which is some gaslighting
[&nbsp;__&nbsp;]<00:08:13.280><c> Hello,</c><00:08:13.599><c> Lewis.</c><00:08:14.000><c> We</c><00:08:14.240><c> apologize</c><00:08:14.639><c> for</c>

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[&nbsp;__&nbsp;] Hello, Lewis. We apologize for
 

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[&nbsp;__&nbsp;] Hello, Lewis. We apologize for
the<00:08:14.960><c> inconvenience</c><00:08:15.599><c> and</c><00:08:15.840><c> confusion</c><00:08:16.240><c> you</c><00:08:16.479><c> may</c>

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the inconvenience and confusion you may
 

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the inconvenience and confusion you may
have<00:08:16.800><c> experienced</c><00:08:17.199><c> so</c><00:08:17.440><c> far.</c><00:08:17.919><c> What</c><00:08:18.000><c> the</c><00:08:18.240><c> [&nbsp;__&nbsp;]</c>

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have experienced so far. What the [&nbsp;__&nbsp;]
 

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have experienced so far. What the [&nbsp;__&nbsp;]
you<00:08:18.639><c> mean</c><00:08:18.879><c> confusion?</c><00:08:19.360><c> I</c><00:08:19.520><c> plug</c><00:08:19.680><c> that</c><00:08:19.840><c> into</c><00:08:20.000><c> a</c>

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you mean confusion? I plug that into a
 

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you mean confusion? I plug that into a
PC3000<00:08:21.039><c> that</c><00:08:21.199><c> we</c><00:08:21.360><c> use</c><00:08:21.520><c> for</c><00:08:21.680><c> data</c><00:08:21.919><c> recovery</c>

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PC3000 that we use for data recovery
 

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PC3000 that we use for data recovery
every<00:08:22.800><c> single</c><00:08:23.120><c> [&nbsp;__&nbsp;]</c><00:08:23.520><c> day</c><00:08:23.759><c> and</c><00:08:24.000><c> it</c><00:08:24.160><c> gets</c><00:08:24.400><c> 40</c>

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every single [&nbsp;__&nbsp;] day and it gets 40
 

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every single [&nbsp;__&nbsp;] day and it gets 40
to<00:08:24.879><c> 60</c><00:08:25.120><c> megabytes</c><00:08:25.520><c> a</c><00:08:25.680><c> second.</c><00:08:26.000><c> Is</c><00:08:26.240><c> that</c>

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to 60 megabytes a second. Is that
 

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to 60 megabytes a second. Is that
normal?<00:08:26.800><c> Am</c><00:08:27.039><c> I</c><00:08:27.199><c> [&nbsp;__&nbsp;]</c><00:08:27.599><c> confused</c><00:08:28.240><c> that</c><00:08:28.479><c> one</c>

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normal? Am I [&nbsp;__&nbsp;] confused that one
 

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normal? Am I [&nbsp;__&nbsp;] confused that one
of<00:08:28.720><c> the</c><00:08:28.960><c> best</c><00:08:29.199><c> data</c><00:08:29.599><c> recovery</c><00:08:30.000><c> computers</c><00:08:30.319><c> that</c>

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of the best data recovery computers that
 

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of the best data recovery computers that
you<00:08:30.639><c> could</c><00:08:30.720><c> plug</c><00:08:30.960><c> any</c><00:08:31.120><c> SSD</c><00:08:31.599><c> to</c><00:08:31.759><c> on</c><00:08:32.000><c> Earth</c><00:08:32.320><c> is</c>

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you could plug any SSD to on Earth is
 

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you could plug any SSD to on Earth is
telling<00:08:32.719><c> me</c><00:08:32.880><c> that</c><00:08:33.039><c> I'm</c><00:08:33.200><c> getting</c><00:08:33.440><c> 40</c><00:08:33.680><c> to</c><00:08:33.839><c> 60</c>

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telling me that I'm getting 40 to 60
 

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telling me that I'm getting 40 to 60
megabytes<00:08:34.399><c> a</c><00:08:34.640><c> second</c><00:08:34.719><c> on</c><00:08:34.880><c> a</c><00:08:35.039><c> device</c><00:08:35.200><c> that</c><00:08:35.440><c> then</c>

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megabytes a second on a device that then
 

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megabytes a second on a device that then
dies.<00:08:36.320><c> I'm</c><00:08:36.560><c> not</c><00:08:36.719><c> [&nbsp;__&nbsp;]</c><00:08:37.200><c> confused.</c><00:08:38.240><c> The</c><00:08:38.479><c> SSD</c>

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dies. I'm not [&nbsp;__&nbsp;] confused. The SSD
 

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dies. I'm not [&nbsp;__&nbsp;] confused. The SSD
we<00:08:39.039><c> sent</c><00:08:39.200><c> out</c><00:08:39.279><c> to</c><00:08:39.440><c> you</c><00:08:39.599><c> was</c><00:08:39.760><c> last</c><00:08:39.919><c> week</c><00:08:40.159><c> on</c><00:08:40.320><c> June</c>

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we sent out to you was last week on June
 

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we sent out to you was last week on June
3rd,<00:08:40.959><c> 2026.</c><00:08:41.919><c> We</c><00:08:42.159><c> made</c><00:08:42.240><c> an</c><00:08:42.399><c> outbound</c><00:08:42.800><c> call</c>

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3rd, 2026. We made an outbound call
 

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3rd, 2026. We made an outbound call
around<00:08:43.279><c> 100</c><00:08:43.519><c> p</c><00:08:43.680><c> p.m.</c><00:08:43.919><c> Eastern</c><00:08:44.320><c> Standard</c><00:08:44.640><c> Time</c>

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around 100 p p.m. Eastern Standard Time
 

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around 100 p p.m. Eastern Standard Time
to<00:08:44.959><c> provide</c><00:08:45.120><c> updates</c><00:08:45.440><c> and</c><00:08:45.600><c> review</c><00:08:45.760><c> the</c>

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to provide updates and review the
 

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to provide updates and review the
results<00:08:46.080><c> of</c><00:08:46.240><c> your</c><00:08:46.399><c> repair</c><00:08:46.640><c> ticket.</c><00:08:47.040><c> [&nbsp;__&nbsp;]</c>

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results of your repair ticket. [&nbsp;__&nbsp;]
 

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results of your repair ticket. [&nbsp;__&nbsp;]
We<00:08:47.839><c> did</c><00:08:48.000><c> not</c><00:08:48.160><c> receive</c><00:08:48.320><c> a</c><00:08:48.560><c> reply</c><00:08:48.720><c> or</c><00:08:48.959><c> call</c><00:08:49.120><c> back.</c>

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We did not receive a reply or call back.
 

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We did not receive a reply or call back.
[&nbsp;__&nbsp;]<00:08:50.399><c> I</c><00:08:50.640><c> responded</c><00:08:50.959><c> to</c><00:08:51.120><c> you</c><00:08:51.279><c> within</c>

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[&nbsp;__&nbsp;] I responded to you within
 

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[&nbsp;__&nbsp;] I responded to you within
three<00:08:51.920><c> [&nbsp;__&nbsp;]</c><00:08:52.320><c> minutes</c><00:08:52.560><c> of</c><00:08:52.720><c> you</c><00:08:52.959><c> sending</c><00:08:53.200><c> me</c>

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three [&nbsp;__&nbsp;] minutes of you sending me
 

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three [&nbsp;__&nbsp;] minutes of you sending me
that<00:08:53.519><c> email.</c><00:08:53.839><c> Due</c><00:08:54.080><c> to</c><00:08:54.240><c> this,</c><00:08:54.480><c> the</c><00:08:54.640><c> SSD</c><00:08:55.040><c> was</c>

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that email. Due to this, the SSD was
 

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that email. Due to this, the SSD was
sent<00:08:55.440><c> automatically</c><00:08:56.000><c> back</c><00:08:56.240><c> to</c><00:08:56.320><c> you.</c><00:08:56.640><c> Based</c><00:08:56.880><c> on</c>

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sent automatically back to you. Based on
 

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sent automatically back to you. Based on
the<00:08:57.200><c> testing</c><00:08:57.440><c> done</c><00:08:57.600><c> at</c><00:08:57.760><c> the</c><00:08:57.839><c> service</c><00:08:58.080><c> center,</c>

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the testing done at the service center,
 

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the testing done at the service center,
the<00:08:58.480><c> SSD</c><00:08:58.880><c> passed</c><00:08:59.120><c> all</c><00:08:59.360><c> normal</c><00:08:59.680><c> testing.</c>

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the SSD passed all normal testing.
 

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the SSD passed all normal testing.
[&nbsp;__&nbsp;]<00:09:00.959><c> That</c><00:09:01.120><c> thing</c><00:09:01.279><c> gets</c><00:09:01.519><c> 40</c><00:09:01.760><c> to</c><00:09:01.920><c> 60</c>

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[&nbsp;__&nbsp;] That thing gets 40 to 60
 

00:09:02.160 --> 00:09:04.150 align:start position:0%
[&nbsp;__&nbsp;] That thing gets 40 to 60
megabytes<00:09:02.560><c> in</c><00:09:02.720><c> a</c><00:09:02.880><c> [&nbsp;__&nbsp;]</c><00:09:03.120><c> PC300.</c><00:09:03.920><c> We</c><00:09:04.080><c> were</c>

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megabytes in a [&nbsp;__&nbsp;] PC300. We were
 

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megabytes in a [&nbsp;__&nbsp;] PC300. We were
able<00:09:04.320><c> to</c><00:09:04.399><c> reset</c><00:09:04.640><c> the</c><00:09:04.800><c> controller</c><00:09:05.120><c> and</c><00:09:05.279><c> reflash</c>

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able to reset the controller and reflash
 

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able to reset the controller and reflash
the<00:09:05.760><c> firmware</c><00:09:06.000><c> on</c><00:09:06.160><c> the</c><00:09:06.320><c> product.</c><00:09:06.560><c> We</c><00:09:06.640><c> were</c>

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the firmware on the product. We were
 

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the firmware on the product. We were
also<00:09:06.959><c> able</c><00:09:07.120><c> to</c><00:09:07.200><c> complete</c><00:09:07.360><c> our</c><00:09:07.519><c> stress</c><00:09:07.760><c> test</c>

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also able to complete our stress test
 

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also able to complete our stress test
which<00:09:08.080><c> would</c><00:09:08.240><c> typically</c><00:09:08.560><c> replicate</c><00:09:08.959><c> normal</c>

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which would typically replicate normal
 

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which would typically replicate normal
read<00:09:09.360><c> and</c><00:09:09.600><c> write</c><00:09:09.760><c> operations</c><00:09:10.240><c> for</c><00:09:10.480><c> a</c><00:09:10.640><c> standard</c>

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read and write operations for a standard
 

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read and write operations for a standard
consumer<00:09:11.279><c> environment.</c><00:09:11.839><c> Standard</c><00:09:12.160><c> consumer</c>

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consumer environment. Standard consumer
 

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consumer environment. Standard consumer
environment<00:09:12.800><c> of</c><00:09:13.040><c> what?</c><00:09:13.200><c> A</c><00:09:13.279><c> 2</c><00:09:13.360><c> and</c><00:09:13.440><c> a</c><00:09:13.519><c> half</c><00:09:13.680><c> inch</c>

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environment of what? A 2 and a half inch
 

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environment of what? A 2 and a half inch
ID<00:09:14.160><c> drive</c><00:09:14.399><c> from</c><00:09:14.560><c> 1994</c><00:09:15.519><c> to</c><00:09:15.760><c> 60</c><00:09:15.920><c> megabytes</c><00:09:16.320><c> a</c>

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ID drive from 1994 to 60 megabytes a
 

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ID drive from 1994 to 60 megabytes a
second<00:09:16.640><c> on</c><00:09:16.800><c> something</c><00:09:16.959><c> that</c><00:09:17.120><c> can't</c><00:09:17.279><c> even</c><00:09:17.360><c> stay</c>

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second on something that can't even stay
 

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second on something that can't even stay
in<00:09:17.600><c> a</c><00:09:17.760><c> [&nbsp;__&nbsp;]</c><00:09:18.000><c> RAID</c><00:09:18.240><c> one</c><00:09:18.399><c> array.</c><00:09:18.800><c> You</c>

00:09:20.710 --> 00:09:20.720 align:start position:0%
in a [&nbsp;__&nbsp;] RAID one array. You
 

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in a [&nbsp;__&nbsp;] RAID one array. You
now<00:09:20.959><c> if</c><00:09:21.040><c> you've</c><00:09:21.200><c> tested</c><00:09:21.440><c> the</c><00:09:21.600><c> SSD</c><00:09:21.920><c> after</c><00:09:22.080><c> our</c>

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now if you've tested the SSD after our
 

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now if you've tested the SSD after our
reset<00:09:22.480><c> and</c><00:09:22.640><c> reflash</c><00:09:23.040><c> process</c><00:09:23.279><c> and</c><00:09:23.440><c> issues</c>

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reset and reflash process and issues
 

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reset and reflash process and issues
continue,<00:09:24.000><c> we</c><00:09:24.160><c> can</c><00:09:24.240><c> reopen</c><00:09:24.480><c> your</c><00:09:24.640><c> warranty</c>

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continue, we can reopen your warranty
 

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continue, we can reopen your warranty
ticket<00:09:25.120><c> as</c><00:09:25.279><c> the</c><00:09:25.440><c> product</c><00:09:25.519><c> is</c><00:09:25.680><c> still</c><00:09:25.839><c> in</c>

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ticket as the product is still in
 

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ticket as the product is still in
warranty.<00:09:26.560><c> However,</c><00:09:27.040><c> as</c><00:09:27.200><c> you</c><00:09:27.360><c> may</c><00:09:27.519><c> be</c><00:09:27.600><c> aware</c>

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warranty. However, as you may be aware
 

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warranty. However, as you may be aware
at<00:09:28.000><c> this</c><00:09:28.160><c> time,</c><00:09:28.320><c> there</c><00:09:28.480><c> is</c><00:09:28.560><c> a</c><00:09:28.720><c> very</c><00:09:28.880><c> big</c>

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at this time, there is a very big
 

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at this time, there is a very big
shortage<00:09:29.360><c> of</c><00:09:29.519><c> memory</c><00:09:29.839><c> products</c><00:09:30.160><c> across</c><00:09:30.399><c> the</c>

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shortage of memory products across the
 

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shortage of memory products across the
market.<00:09:30.800><c> Due</c><00:09:31.040><c> to</c><00:09:31.120><c> this</c><00:09:31.279><c> issue,</c><00:09:31.680><c> the</c><00:09:31.920><c> warranty</c>

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market. Due to this issue, the warranty
 

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market. Due to this issue, the warranty
service<00:09:32.560><c> center</c><00:09:32.880><c> does</c><00:09:33.040><c> not</c><00:09:33.200><c> currently</c><00:09:33.519><c> have</c>

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service center does not currently have
 

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service center does not currently have
your<00:09:33.839><c> model</c><00:09:34.080><c> of</c><00:09:34.240><c> SSD</c><00:09:34.640><c> in</c><00:09:34.800><c> stock</c><00:09:34.959><c> for</c>

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your model of SSD in stock for
 

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your model of SSD in stock for
replacement<00:09:35.680><c> or</c><00:09:35.839><c> a</c><00:09:36.000><c> comparable</c><00:09:36.399><c> model</c><00:09:36.640><c> for</c><00:09:36.800><c> an</c>

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replacement or a comparable model for an
 

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replacement or a comparable model for an
upgrade.<00:09:37.519><c> This</c><00:09:37.680><c> means</c><00:09:37.839><c> that</c><00:09:38.000><c> if</c><00:09:38.160><c> the</c><00:09:38.240><c> SSD</c><00:09:38.640><c> is</c>

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upgrade. This means that if the SSD is
 

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upgrade. This means that if the SSD is
sent<00:09:39.040><c> back</c><00:09:39.200><c> for</c><00:09:39.440><c> follow-up</c><00:09:39.839><c> service,</c><00:09:40.240><c> a</c>

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sent back for follow-up service, a
 

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sent back for follow-up service, a
refund<00:09:40.880><c> will</c><00:09:41.200><c> be</c><00:09:41.360><c> started</c><00:09:41.760><c> acknowledging</c>

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refund will be started acknowledging
 

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refund will be started acknowledging
what<00:09:42.880><c> is</c><00:09:43.120><c> above.</c>

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what is above.
 

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what is above.
You<00:09:45.279><c> don't</c><00:09:45.440><c> have</c><00:09:45.519><c> it</c><00:09:45.680><c> in</c><00:09:45.839><c> stock,</c><00:09:46.080><c> huh?</c><00:09:46.320><c> You</c>

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You don't have it in stock, huh? You
 

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You don't have it in stock, huh? You
don't<00:09:46.560><c> have</c><00:09:46.640><c> this</c><00:09:46.800><c> online</c><00:09:47.040><c> on</c><00:09:47.279><c> Amazon</c><00:09:47.600><c> right</c>

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don't have this online on Amazon right
 

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don't have this online on Amazon right
now<00:09:48.080><c> on</c><00:09:48.240><c> the</c><00:09:48.480><c> Samsung</c><00:09:48.880><c> [&nbsp;__&nbsp;]</c><00:09:49.279><c> store</c><00:09:49.680><c> for</c>

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now on the Samsung [&nbsp;__&nbsp;] store for
 

00:09:50.080 --> 00:09:52.790 align:start position:0%
now on the Samsung [&nbsp;__&nbsp;] store for
$949<00:09:51.120><c> [&nbsp;__&nbsp;]</c><00:09:51.519><c> dollars.</c><00:09:51.920><c> Damn</c><00:09:52.160><c> near</c><00:09:52.560><c> triple</c>

00:09:52.790 --> 00:09:52.800 align:start position:0%
$949 [&nbsp;__&nbsp;] dollars. Damn near triple
 

00:09:52.800 --> 00:09:55.509 align:start position:0%
$949 [&nbsp;__&nbsp;] dollars. Damn near triple
what<00:09:52.959><c> I</c><00:09:53.120><c> paid</c><00:09:53.279><c> for</c><00:09:53.360><c> it</c><00:09:53.519><c> when</c><00:09:53.680><c> I</c><00:09:53.839><c> purchased</c><00:09:54.160><c> it.</c>

00:09:55.509 --> 00:09:55.519 align:start position:0%
what I paid for it when I purchased it.
 

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what I paid for it when I purchased it.
You<00:09:55.760><c> know</c><00:09:55.920><c> exactly</c><00:09:56.320><c> what</c><00:09:56.480><c> the</c><00:09:56.640><c> [&nbsp;__&nbsp;]</c><00:09:56.880><c> you're</c>

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You know exactly what the [&nbsp;__&nbsp;] you're
 

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You know exactly what the [&nbsp;__&nbsp;] you're
doing.<00:09:57.279><c> Now,</c><00:09:57.600><c> please,</c><00:09:57.839><c> I'm</c><00:09:58.000><c> going</c><00:09:58.080><c> to</c><00:09:58.160><c> ask</c><00:09:58.240><c> you</c>

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doing. Now, please, I'm going to ask you
 

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doing. Now, please, I'm going to ask you
to<00:09:58.560><c> do</c><00:09:58.640><c> me</c><00:09:58.800><c> a</c><00:09:58.959><c> favor.</c><00:09:59.279><c> As</c><00:09:59.519><c> a</c><00:09:59.680><c> fellow</c><00:09:59.920><c> autist</c>

00:10:00.389 --> 00:10:00.399 align:start position:0%
to do me a favor. As a fellow autist
 

00:10:00.399 --> 00:10:02.070 align:start position:0%
to do me a favor. As a fellow autist
myself,<00:10:00.800><c> as</c><00:10:01.040><c> somebody</c><00:10:01.200><c> who</c><00:10:01.440><c> could</c><00:10:01.600><c> literally</c>

00:10:02.070 --> 00:10:02.080 align:start position:0%
myself, as somebody who could literally
 

00:10:02.080 --> 00:10:04.230 align:start position:0%
myself, as somebody who could literally
see<00:10:02.240><c> the</c><00:10:02.480><c> score</c><00:10:02.720><c> that</c><00:10:02.880><c> I</c><00:10:03.040><c> get</c><00:10:03.200><c> on</c><00:10:03.360><c> the</c><00:10:03.519><c> test,</c>

00:10:04.230 --> 00:10:04.240 align:start position:0%
see the score that I get on the test,
 

00:10:04.240 --> 00:10:06.150 align:start position:0%
see the score that I get on the test,
don't<00:10:04.480><c> give</c><00:10:04.640><c> me</c><00:10:04.800><c> the</c><00:10:05.279><c> um</c><00:10:05.440><c> actually</c><00:10:05.920><c> they're</c>

00:10:06.150 --> 00:10:06.160 align:start position:0%
don't give me the um actually they're
 

00:10:06.160 --> 00:10:08.389 align:start position:0%
don't give me the um actually they're
two<00:10:06.399><c> separate</c><00:10:06.720><c> warehouses.</c><00:10:07.519><c> I</c><00:10:07.760><c> know</c><00:10:08.160><c> they</c>

00:10:08.389 --> 00:10:08.399 align:start position:0%
two separate warehouses. I know they
 

00:10:08.399 --> 00:10:10.389 align:start position:0%
two separate warehouses. I know they
have<00:10:08.560><c> separate</c><00:10:08.880><c> warehouses.</c><00:10:09.680><c> Fulfillment</c><00:10:10.240><c> by</c>

00:10:10.389 --> 00:10:10.399 align:start position:0%
have separate warehouses. Fulfillment by
 

00:10:10.399 --> 00:10:11.829 align:start position:0%
have separate warehouses. Fulfillment by
Amazon<00:10:10.720><c> and</c><00:10:10.959><c> fulfillment</c><00:10:11.279><c> to</c><00:10:11.440><c> this</c><00:10:11.680><c> company</c>

00:10:11.829 --> 00:10:11.839 align:start position:0%
Amazon and fulfillment to this company
 

00:10:11.839 --> 00:10:13.670 align:start position:0%
Amazon and fulfillment to this company
in<00:10:12.000><c> a</c><00:10:12.160><c> warranty</c><00:10:12.560><c> center.</c><00:10:13.120><c> That's</c><00:10:13.360><c> not</c><00:10:13.519><c> the</c>

00:10:13.670 --> 00:10:13.680 align:start position:0%
in a warranty center. That's not the
 

00:10:13.680 --> 00:10:15.750 align:start position:0%
in a warranty center. That's not the
point.<00:10:14.160><c> The</c><00:10:14.399><c> point</c><00:10:14.560><c> is</c><00:10:14.720><c> that</c><00:10:14.959><c> somebody</c><00:10:15.279><c> at</c><00:10:15.600><c> the</c>

00:10:15.750 --> 00:10:15.760 align:start position:0%
point. The point is that somebody at the
 

00:10:15.760 --> 00:10:17.110 align:start position:0%
point. The point is that somebody at the
company,<00:10:16.000><c> whether</c><00:10:16.240><c> it's</c><00:10:16.399><c> the</c><00:10:16.560><c> board</c><00:10:16.800><c> or</c><00:10:16.959><c> the</c>

00:10:17.110 --> 00:10:17.120 align:start position:0%
company, whether it's the board or the
 

00:10:17.120 --> 00:10:18.790 align:start position:0%
company, whether it's the board or the
CEO<00:10:17.440><c> or</c><00:10:17.600><c> the</c><00:10:17.760><c> marketing</c><00:10:18.079><c> person,</c><00:10:18.560><c> whoever</c>

00:10:18.790 --> 00:10:18.800 align:start position:0%
CEO or the marketing person, whoever
 

00:10:18.800 --> 00:10:20.230 align:start position:0%
CEO or the marketing person, whoever
deals<00:10:19.040><c> with</c><00:10:19.120><c> all</c><00:10:19.200><c> these</c><00:10:19.360><c> [&nbsp;__&nbsp;]</c><00:10:19.680><c> AI</c><00:10:20.000><c> data</c>

00:10:20.230 --> 00:10:20.240 align:start position:0%
deals with all these [&nbsp;__&nbsp;] AI data
 

00:10:20.240 --> 00:10:22.389 align:start position:0%
deals with all these [&nbsp;__&nbsp;] AI data
centers,<00:10:20.800><c> has</c><00:10:20.959><c> to</c><00:10:21.120><c> choose</c><00:10:21.440><c> their</c><00:10:21.680><c> allotment.</c>

00:10:22.389 --> 00:10:22.399 align:start position:0%
centers, has to choose their allotment.
 

00:10:22.399 --> 00:10:24.710 align:start position:0%
centers, has to choose their allotment.
We<00:10:22.640><c> are</c><00:10:22.800><c> going</c><00:10:22.880><c> to</c><00:10:23.040><c> put</c><00:10:23.279><c> zero</c><00:10:23.600><c> of</c><00:10:23.839><c> these</c><00:10:24.079><c> drives</c>

00:10:24.710 --> 00:10:24.720 align:start position:0%
We are going to put zero of these drives
 

00:10:24.720 --> 00:10:27.030 align:start position:0%
We are going to put zero of these drives
for<00:10:24.959><c> warranty</c><00:10:25.440><c> for</c><00:10:25.680><c> pre-existing</c><00:10:26.320><c> customers</c>

00:10:27.030 --> 00:10:27.040 align:start position:0%
for warranty for pre-existing customers
 

00:10:27.040 --> 00:10:29.509 align:start position:0%
for warranty for pre-existing customers
and<00:10:27.279><c> all</c><00:10:27.519><c> of</c><00:10:27.600><c> them</c><00:10:27.839><c> into</c><00:10:28.160><c> the</c><00:10:28.480><c> Sam</c><00:10:28.800><c> Altman</c>

00:10:29.509 --> 00:10:29.519 align:start position:0%
and all of them into the Sam Altman
 

00:10:29.519 --> 00:10:31.590 align:start position:0%
and all of them into the Sam Altman
Dario<00:10:30.000><c> data</c><00:10:30.320><c> center</c><00:10:30.560><c> pile.</c><00:10:31.040><c> People</c><00:10:31.279><c> that</c><00:10:31.440><c> want</c>

00:10:31.590 --> 00:10:31.600 align:start position:0%
Dario data center pile. People that want
 

00:10:31.600 --> 00:10:34.069 align:start position:0%
Dario data center pile. People that want
to<00:10:31.680><c> pay</c><00:10:31.839><c> the</c><00:10:32.000><c> new</c><00:10:32.240><c> price.</c><00:10:32.959><c> That</c><00:10:33.200><c> is</c><00:10:33.360><c> a</c><00:10:33.600><c> decision</c>

00:10:34.069 --> 00:10:34.079 align:start position:0%
to pay the new price. That is a decision
 

00:10:34.079 --> 00:10:36.389 align:start position:0%
to pay the new price. That is a decision
that<00:10:34.399><c> humans</c><00:10:35.040><c> have</c><00:10:35.200><c> to</c><00:10:35.360><c> make.</c><00:10:35.680><c> Hey</c><00:10:35.920><c> boss,</c><00:10:36.240><c> it</c>

00:10:36.389 --> 00:10:36.399 align:start position:0%
that humans have to make. Hey boss, it
 

00:10:36.399 --> 00:10:38.069 align:start position:0%
that humans have to make. Hey boss, it
looks<00:10:36.560><c> like</c><00:10:36.720><c> we</c><00:10:36.880><c> have</c><00:10:37.040><c> no</c><00:10:37.200><c> SSDs</c><00:10:37.760><c> left</c><00:10:37.920><c> for</c>

00:10:38.069 --> 00:10:38.079 align:start position:0%
looks like we have no SSDs left for
 

00:10:38.079 --> 00:10:40.550 align:start position:0%
looks like we have no SSDs left for
warranty<00:10:38.480><c> customers.</c><00:10:39.519><c> Yeah,</c><00:10:39.760><c> but</c><00:10:40.000><c> Sam</c><00:10:40.240><c> Alman</c>

00:10:40.550 --> 00:10:40.560 align:start position:0%
warranty customers. Yeah, but Sam Alman
 

00:10:40.560 --> 00:10:41.910 align:start position:0%
warranty customers. Yeah, but Sam Alman
and<00:10:40.720><c> everybody</c><00:10:41.040><c> else</c><00:10:41.200><c> wants</c><00:10:41.440><c> to</c><00:10:41.519><c> pay</c><00:10:41.680><c> more</c><00:10:41.839><c> for</c>

00:10:41.910 --> 00:10:41.920 align:start position:0%
and everybody else wants to pay more for
 

00:10:41.920 --> 00:10:43.509 align:start position:0%
and everybody else wants to pay more for
them,<00:10:42.160><c> so</c><00:10:42.320><c> we're</c><00:10:42.480><c> going</c><00:10:42.560><c> to</c><00:10:42.640><c> sell</c><00:10:42.800><c> to</c><00:10:42.959><c> them.</c>

00:10:43.509 --> 00:10:43.519 align:start position:0%
them, so we're going to sell to them.
 

00:10:43.519 --> 00:10:45.670 align:start position:0%
them, so we're going to sell to them.
That<00:10:43.839><c> seems</c><00:10:44.079><c> pretty</c><00:10:44.320><c> wrong.</c><00:10:45.279><c> Yeah,</c><00:10:45.519><c> you're</c>

00:10:45.670 --> 00:10:45.680 align:start position:0%
That seems pretty wrong. Yeah, you're
 

00:10:45.680 --> 00:10:47.590 align:start position:0%
That seems pretty wrong. Yeah, you're
right.<00:10:46.000><c> Okay,</c><00:10:46.240><c> here</c><00:10:46.480><c> you</c><00:10:46.640><c> go.</c><00:10:46.880><c> Give</c><00:10:47.040><c> this</c><00:10:47.200><c> SSD</c>

00:10:47.590 --> 00:10:47.600 align:start position:0%
right. Okay, here you go. Give this SSD
 

00:10:47.600 --> 00:10:48.630 align:start position:0%
right. Okay, here you go. Give this SSD
to<00:10:47.760><c> the</c><00:10:47.839><c> person</c><00:10:48.000><c> that</c><00:10:48.160><c> needs</c><00:10:48.320><c> it</c><00:10:48.399><c> under</c>

00:10:48.630 --> 00:10:48.640 align:start position:0%
to the person that needs it under
 

00:10:48.640 --> 00:10:49.910 align:start position:0%
to the person that needs it under
warranty.<00:10:48.959><c> That's</c><00:10:49.120><c> what</c><00:10:49.279><c> you</c><00:10:49.360><c> do</c><00:10:49.440><c> if</c><00:10:49.600><c> you're</c><00:10:49.760><c> a</c>

00:10:49.910 --> 00:10:49.920 align:start position:0%
warranty. That's what you do if you're a
 

00:10:49.920 --> 00:10:51.750 align:start position:0%
warranty. That's what you do if you're a
moral<00:10:50.240><c> [&nbsp;__&nbsp;]</c><00:10:50.560><c> company.</c><00:10:51.040><c> I</c><00:10:51.200><c> don't</c><00:10:51.360><c> give</c><00:10:51.519><c> two</c>

00:10:51.750 --> 00:10:51.760 align:start position:0%
moral [&nbsp;__&nbsp;] company. I don't give two
 

00:10:51.760 --> 00:10:53.110 align:start position:0%
moral [&nbsp;__&nbsp;] company. I don't give two
shits<00:10:52.000><c> of</c><00:10:52.079><c> a</c><00:10:52.160><c> [&nbsp;__&nbsp;]</c><00:10:52.399><c> how</c><00:10:52.640><c> many</c><00:10:52.800><c> different</c>

00:10:53.110 --> 00:10:53.120 align:start position:0%
shits of a [&nbsp;__&nbsp;] how many different
 

00:10:53.120 --> 00:10:54.870 align:start position:0%
shits of a [&nbsp;__&nbsp;] how many different
warehouses<00:10:53.680><c> you</c><00:10:53.920><c> have.</c><00:10:54.240><c> I</c><00:10:54.399><c> don't</c><00:10:54.560><c> care</c><00:10:54.640><c> what</c>

00:10:54.870 --> 00:10:54.880 align:start position:0%
warehouses you have. I don't care what
 

00:10:54.880 --> 00:10:56.630 align:start position:0%
warehouses you have. I don't care what
your<00:10:55.040><c> internal</c><00:10:55.360><c> logistics</c><00:10:55.839><c> are.</c><00:10:56.240><c> That's</c><00:10:56.480><c> not</c>

00:10:56.630 --> 00:10:56.640 align:start position:0%
your internal logistics are. That's not
 

00:10:56.640 --> 00:10:58.710 align:start position:0%
your internal logistics are. That's not
my<00:10:56.880><c> concern.</c><00:10:57.360><c> That's</c><00:10:57.600><c> not</c><00:10:57.760><c> my</c><00:10:58.000><c> business.</c><00:10:58.480><c> I'm</c>

00:10:58.710 --> 00:10:58.720 align:start position:0%
my concern. That's not my business. I'm
 

00:10:58.720 --> 00:11:00.230 align:start position:0%
my concern. That's not my business. I'm
a<00:10:58.880><c> customer</c><00:10:59.120><c> that</c><00:10:59.360><c> purchased</c><00:10:59.680><c> a</c><00:10:59.920><c> product</c><00:11:00.079><c> from</c>

00:11:00.230 --> 00:11:00.240 align:start position:0%
a customer that purchased a product from
 

00:11:00.240 --> 00:11:02.150 align:start position:0%
a customer that purchased a product from
you<00:11:00.560><c> and</c><00:11:00.800><c> you</c><00:11:00.959><c> have</c><00:11:01.040><c> a</c><00:11:01.200><c> warranty.</c><00:11:01.760><c> It</c><00:11:02.000><c> doesn't</c>

00:11:02.150 --> 00:11:02.160 align:start position:0%
you and you have a warranty. It doesn't
 

00:11:02.160 --> 00:11:03.269 align:start position:0%
you and you have a warranty. It doesn't
seem<00:11:02.320><c> like</c><00:11:02.399><c> you</c><00:11:02.640><c> want</c><00:11:02.720><c> to</c><00:11:02.800><c> fulfill</c><00:11:03.120><c> that</c>

00:11:03.269 --> 00:11:03.279 align:start position:0%
seem like you want to fulfill that
 

00:11:03.279 --> 00:11:04.630 align:start position:0%
seem like you want to fulfill that
warranty.<00:11:03.680><c> And</c><00:11:03.839><c> your</c><00:11:04.000><c> internal</c><00:11:04.320><c> [&nbsp;__&nbsp;]</c>

00:11:04.630 --> 00:11:04.640 align:start position:0%
warranty. And your internal [&nbsp;__&nbsp;]
 

00:11:04.640 --> 00:11:06.870 align:start position:0%
warranty. And your internal [&nbsp;__&nbsp;]
logistics<00:11:05.120><c> and</c><00:11:05.360><c> your</c><00:11:05.600><c> CEO</c><00:11:06.079><c> and</c><00:11:06.320><c> your</c><00:11:06.560><c> board</c>

00:11:06.870 --> 00:11:06.880 align:start position:0%
logistics and your CEO and your board
 

00:11:06.880 --> 00:11:08.230 align:start position:0%
logistics and your CEO and your board
that<00:11:07.200><c> want</c><00:11:07.360><c> to</c><00:11:07.440><c> make</c><00:11:07.600><c> more</c><00:11:07.760><c> money</c><00:11:08.000><c> selling</c>

00:11:08.230 --> 00:11:08.240 align:start position:0%
that want to make more money selling
 

00:11:08.240 --> 00:11:10.150 align:start position:0%
that want to make more money selling
this<00:11:08.399><c> [&nbsp;__&nbsp;]</c><00:11:08.560><c> to</c><00:11:08.640><c> AI</c><00:11:08.959><c> data</c><00:11:09.200><c> centers</c><00:11:09.519><c> is</c><00:11:09.760><c> a</c><00:11:09.920><c> you</c>

00:11:10.150 --> 00:11:10.160 align:start position:0%
this [&nbsp;__&nbsp;] to AI data centers is a you
 

00:11:10.160 --> 00:11:11.910 align:start position:0%
this [&nbsp;__&nbsp;] to AI data centers is a you
problem,<00:11:10.800><c> not</c><00:11:10.880><c> a</c><00:11:11.040><c> me.</c><00:11:11.360><c> Now,</c><00:11:11.519><c> if</c><00:11:11.600><c> they</c><00:11:11.760><c> had</c>

00:11:11.910 --> 00:11:11.920 align:start position:0%
problem, not a me. Now, if they had
 

00:11:11.920 --> 00:11:13.269 align:start position:0%
problem, not a me. Now, if they had
simply<00:11:12.160><c> said,</c><00:11:12.240><c> "Listen,</c><00:11:12.640><c> man.</c><00:11:12.880><c> Times</c><00:11:13.120><c> are</c>

00:11:13.269 --> 00:11:13.279 align:start position:0%
simply said, "Listen, man. Times are
 

00:11:13.279 --> 00:11:14.470 align:start position:0%
simply said, "Listen, man. Times are
tough.<00:11:13.600><c> I'm</c><00:11:13.760><c> sorry.</c><00:11:14.000><c> You're</c><00:11:14.160><c> just</c><00:11:14.320><c> not</c><00:11:14.399><c> going</c>

00:11:14.470 --> 00:11:14.480 align:start position:0%
tough. I'm sorry. You're just not going
 

00:11:14.480 --> 00:11:15.670 align:start position:0%
tough. I'm sorry. You're just not going
to<00:11:14.560><c> be</c><00:11:14.640><c> able</c><00:11:14.720><c> to</c><00:11:14.880><c> get</c><00:11:14.959><c> a</c><00:11:15.120><c> refund."</c><00:11:15.360><c> That's</c><00:11:15.519><c> one</c>

00:11:15.670 --> 00:11:15.680 align:start position:0%
to be able to get a refund." That's one
 

00:11:15.680 --> 00:11:17.190 align:start position:0%
to be able to get a refund." That's one
thing.<00:11:16.000><c> Telling</c><00:11:16.240><c> me</c><00:11:16.399><c> you</c><00:11:16.640><c> don't</c><00:11:16.880><c> have</c><00:11:16.959><c> the</c>

00:11:17.190 --> 00:11:17.200 align:start position:0%
thing. Telling me you don't have the
 

00:11:17.200 --> 00:11:19.030 align:start position:0%
thing. Telling me you don't have the
drive<00:11:17.440><c> in</c><00:11:17.600><c> stock</c><00:11:18.000><c> when</c><00:11:18.240><c> it's</c><00:11:18.399><c> right</c><00:11:18.640><c> [&nbsp;__&nbsp;]</c>

00:11:19.030 --> 00:11:19.040 align:start position:0%
drive in stock when it's right [&nbsp;__&nbsp;]
 

00:11:19.040 --> 00:11:21.030 align:start position:0%
drive in stock when it's right [&nbsp;__&nbsp;]
there.<00:11:19.519><c> Visit</c><00:11:19.760><c> the</c><00:11:19.920><c> Samsung</c><00:11:20.399><c> store.</c><00:11:20.800><c> How</c><00:11:20.959><c> many</c>

00:11:21.030 --> 00:11:21.040 align:start position:0%
there. Visit the Samsung store. How many
 

00:11:21.040 --> 00:11:22.470 align:start position:0%
there. Visit the Samsung store. How many
of<00:11:21.120><c> these</c><00:11:21.360><c> could</c><00:11:21.440><c> I</c><00:11:21.600><c> buy</c><00:11:21.760><c> right</c><00:11:22.000><c> now?</c><00:11:22.160><c> I</c><00:11:22.320><c> could</c>

00:11:22.470 --> 00:11:22.480 align:start position:0%
of these could I buy right now? I could
 

00:11:22.480 --> 00:11:24.790 align:start position:0%
of these could I buy right now? I could
buy<00:11:22.720><c> one.</c><00:11:23.200><c> I</c><00:11:23.440><c> could</c><00:11:23.600><c> buy</c><00:11:23.760><c> two.</c><00:11:24.079><c> [&nbsp;__&nbsp;]</c><00:11:24.399><c> If</c><00:11:24.560><c> I</c><00:11:24.640><c> log</c>

00:11:24.790 --> 00:11:24.800 align:start position:0%
buy one. I could buy two. [&nbsp;__&nbsp;] If I log
 

00:11:24.800 --> 00:11:25.990 align:start position:0%
buy one. I could buy two. [&nbsp;__&nbsp;] If I log
into<00:11:24.959><c> a</c><00:11:25.200><c> business</c><00:11:25.440><c> account,</c><00:11:25.760><c> how</c><00:11:25.920><c> many</c><00:11:26.000><c> of</c>

00:11:25.990 --> 00:11:26.000 align:start position:0%
into a business account, how many of
 

00:11:26.000 --> 00:11:29.350 align:start position:0%
into a business account, how many of
these<00:11:26.240><c> can</c><00:11:26.320><c> I</c><00:11:26.480><c> buy?</c><00:11:27.440><c> Four.</c>

00:11:29.350 --> 00:11:29.360 align:start position:0%
these can I buy? Four.
 

00:11:29.360 --> 00:11:32.389 align:start position:0%
these can I buy? Four.
Five.

00:11:32.389 --> 00:11:32.399 align:start position:0%
 
 

00:11:32.399 --> 00:11:34.550 align:start position:0%
 
10.

00:11:34.550 --> 00:11:34.560 align:start position:0%
10.
 

00:11:34.560 --> 00:11:36.790 align:start position:0%
10.
You<00:11:34.800><c> don't</c><00:11:34.880><c> have</c><00:11:35.040><c> any</c><00:11:35.200><c> in</c><00:11:35.440><c> stock.</c><00:11:36.320><c> It's</c><00:11:36.560><c> funny.</c>

00:11:36.790 --> 00:11:36.800 align:start position:0%
You don't have any in stock. It's funny.
 

00:11:36.800 --> 00:11:38.790 align:start position:0%
You don't have any in stock. It's funny.
You<00:11:36.959><c> have</c><00:11:37.040><c> them</c><00:11:37.200><c> in</c><00:11:37.360><c> stock</c><00:11:37.519><c> for</c><00:11:37.760><c> $949,</c>

00:11:38.790 --> 00:11:38.800 align:start position:0%
You have them in stock for $949,
 

00:11:38.800 --> 00:11:40.710 align:start position:0%
You have them in stock for $949,
[&nbsp;__&nbsp;]<00:11:39.279><c> Now,</c><00:11:39.440><c> I</c><00:11:39.600><c> get</c><00:11:39.760><c> it.</c><00:11:40.160><c> You</c><00:11:40.320><c> want</c><00:11:40.399><c> to</c><00:11:40.480><c> sell</c>

00:11:40.710 --> 00:11:40.720 align:start position:0%
[&nbsp;__&nbsp;] Now, I get it. You want to sell
 

00:11:40.720 --> 00:11:43.350 align:start position:0%
[&nbsp;__&nbsp;] Now, I get it. You want to sell
them<00:11:40.800><c> to</c><00:11:40.880><c> Sam</c><00:11:41.120><c> Alman.</c><00:11:41.600><c> You</c><00:11:41.760><c> want</c><00:11:41.839><c> to</c><00:11:42.000><c> make</c><00:11:42.320><c> $949</c>

00:11:43.350 --> 00:11:43.360 align:start position:0%
them to Sam Alman. You want to make $949
 

00:11:43.360 --> 00:11:44.550 align:start position:0%
them to Sam Alman. You want to make $949
selling<00:11:43.600><c> it</c><00:11:43.680><c> to</c><00:11:43.760><c> Sam</c><00:11:44.000><c> Alman</c><00:11:44.320><c> instead</c><00:11:44.480><c> of</c>

00:11:44.550 --> 00:11:44.560 align:start position:0%
selling it to Sam Alman instead of
 

00:11:44.560 --> 00:11:46.230 align:start position:0%
selling it to Sam Alman instead of
making<00:11:44.800><c> $300</c><00:11:44.880><c> to</c><00:11:45.120><c> $300</c><00:11:45.600><c> selling</c><00:11:45.760><c> it</c><00:11:45.920><c> to</c><00:11:46.000><c> me.</c>

00:11:46.230 --> 00:11:46.240 align:start position:0%
making $300 to $300 selling it to me.
 

00:11:46.240 --> 00:11:47.910 align:start position:0%
making $300 to $300 selling it to me.
Here's<00:11:46.399><c> the</c><00:11:46.560><c> problem.</c><00:11:46.959><c> [&nbsp;__&nbsp;]</c><00:11:47.279><c> you.</c><00:11:47.680><c> you</c>

00:11:47.910 --> 00:11:47.920 align:start position:0%
Here's the problem. [&nbsp;__&nbsp;] you. you
 

00:11:47.920 --> 00:11:50.310 align:start position:0%
Here's the problem. [&nbsp;__&nbsp;] you. you
decided<00:11:48.320><c> to</c><00:11:48.480><c> sell</c><00:11:48.560><c> it</c><00:11:48.720><c> to</c><00:11:48.800><c> me</c><00:11:48.959><c> for</c><00:11:49.120><c> $330,</c><00:11:50.160><c> which</c>

00:11:50.310 --> 00:11:50.320 align:start position:0%
decided to sell it to me for $330, which
 

00:11:50.320 --> 00:11:51.430 align:start position:0%
decided to sell it to me for $330, which
means<00:11:50.480><c> that</c><00:11:50.640><c> you</c><00:11:50.800><c> don't</c><00:11:50.880><c> have</c><00:11:50.959><c> to</c><00:11:51.120><c> warranty</c>

00:11:51.430 --> 00:11:51.440 align:start position:0%
means that you don't have to warranty
 

00:11:51.440 --> 00:11:53.030 align:start position:0%
means that you don't have to warranty
it.<00:11:51.680><c> I</c><00:11:51.760><c> don't</c><00:11:51.920><c> get</c><00:11:52.000><c> to</c><00:11:52.160><c> tell</c><00:11:52.320><c> people,</c><00:11:52.640><c> "Hey,</c>

00:11:53.030 --> 00:11:53.040 align:start position:0%
it. I don't get to tell people, "Hey,
 

00:11:53.040 --> 00:11:54.550 align:start position:0%
it. I don't get to tell people, "Hey,
I'm<00:11:53.279><c> sorry</c><00:11:53.440><c> that</c><00:11:53.680><c> you</c><00:11:53.839><c> bought</c><00:11:54.079><c> this</c><00:11:54.240><c> thing</c><00:11:54.399><c> for</c>

00:11:54.550 --> 00:11:54.560 align:start position:0%
I'm sorry that you bought this thing for
 

00:11:54.560 --> 00:11:56.230 align:start position:0%
I'm sorry that you bought this thing for
me,<00:11:54.880><c> but</c><00:11:55.200><c> there's</c><00:11:55.519><c> other</c><00:11:55.760><c> people</c><00:11:55.839><c> that</c><00:11:56.079><c> want</c>

00:11:56.230 --> 00:11:56.240 align:start position:0%
me, but there's other people that want
 

00:11:56.240 --> 00:11:57.590 align:start position:0%
me, but there's other people that want
it<00:11:56.399><c> more</c><00:11:56.560><c> than</c><00:11:56.640><c> you</c><00:11:56.880><c> that</c><00:11:57.040><c> have</c><00:11:57.200><c> more</c><00:11:57.360><c> money,</c>

00:11:57.590 --> 00:11:57.600 align:start position:0%
it more than you that have more money,
 

00:11:57.600 --> 00:11:58.790 align:start position:0%
it more than you that have more money,
so<00:11:57.760><c> I'm</c><00:11:57.920><c> not</c><00:11:58.000><c> going</c><00:11:58.079><c> to</c><00:11:58.160><c> help</c><00:11:58.320><c> you</c><00:11:58.480><c> when</c><00:11:58.640><c> you</c>

00:11:58.790 --> 00:11:58.800 align:start position:0%
so I'm not going to help you when you
 

00:11:58.800 --> 00:12:01.350 align:start position:0%
so I'm not going to help you when you
need<00:11:58.959><c> warranty."</c><00:12:00.079><c> [&nbsp;__&nbsp;]</c><00:12:00.399><c> you.</c><00:12:00.800><c> We</c><00:12:01.040><c> don't</c><00:12:01.200><c> have</c>

00:12:01.350 --> 00:12:01.360 align:start position:0%
need warranty." [&nbsp;__&nbsp;] you. We don't have
 

00:12:01.360 --> 00:12:04.310 align:start position:0%
need warranty." [&nbsp;__&nbsp;] you. We don't have
them<00:12:01.519><c> in</c><00:12:01.760><c> stock.</c><00:12:02.959><c> The</c><00:12:03.200><c> [&nbsp;__&nbsp;]</c><00:12:03.440><c> you</c><00:12:03.680><c> don't</c><00:12:04.079><c> you</c>

00:12:04.310 --> 00:12:04.320 align:start position:0%
them in stock. The [&nbsp;__&nbsp;] you don't you
 

00:12:04.320 --> 00:12:05.590 align:start position:0%
them in stock. The [&nbsp;__&nbsp;] you don't you
have<00:12:04.399><c> them</c><00:12:04.560><c> in</c><00:12:04.720><c> stock</c><00:12:04.880><c> when</c><00:12:05.120><c> somebody</c><00:12:05.360><c> wants</c>

00:12:05.590 --> 00:12:05.600 align:start position:0%
have them in stock when somebody wants
 

00:12:05.600 --> 00:12:08.069 align:start position:0%
have them in stock when somebody wants
to<00:12:05.680><c> pay</c><00:12:05.920><c> $940</c><00:12:06.720><c> for</c><00:12:06.959><c> it.</c><00:12:07.200><c> I</c><00:12:07.360><c> could</c><00:12:07.519><c> buy</c><00:12:07.760><c> 20</c><00:12:07.920><c> of</c>

00:12:08.069 --> 00:12:08.079 align:start position:0%
to pay $940 for it. I could buy 20 of
 

00:12:08.079 --> 00:12:09.509 align:start position:0%
to pay $940 for it. I could buy 20 of
these<00:12:08.240><c> right</c><00:12:08.480><c> now</c><00:12:08.560><c> on</c><00:12:08.800><c> Amazon.</c><00:12:09.200><c> And</c><00:12:09.360><c> this</c><00:12:09.440><c> is</c>

00:12:09.509 --> 00:12:09.519 align:start position:0%
these right now on Amazon. And this is
 

00:12:09.519 --> 00:12:10.790 align:start position:0%
these right now on Amazon. And this is
the<00:12:09.680><c> thing</c><00:12:09.760><c> that</c><00:12:09.920><c> pisses</c><00:12:10.160><c> me</c><00:12:10.240><c> off</c><00:12:10.399><c> about</c><00:12:10.560><c> this.</c>

00:12:10.790 --> 00:12:10.800 align:start position:0%
the thing that pisses me off about this.
 

00:12:10.800 --> 00:12:12.629 align:start position:0%
the thing that pisses me off about this.
It's<00:12:11.040><c> not</c><00:12:11.120><c> that</c><00:12:11.279><c> you</c><00:12:11.519><c> don't</c><00:12:11.760><c> have</c><00:12:11.920><c> them,</c><00:12:12.399><c> it's</c>

00:12:12.629 --> 00:12:12.639 align:start position:0%
It's not that you don't have them, it's
 

00:12:12.639 --> 00:12:14.389 align:start position:0%
It's not that you don't have them, it's
you<00:12:12.800><c> don't</c><00:12:12.959><c> have</c><00:12:13.120><c> them</c><00:12:13.279><c> for</c><00:12:13.519><c> me.</c><00:12:14.079><c> You</c><00:12:14.320><c> have</c>

00:12:14.389 --> 00:12:14.399 align:start position:0%
you don't have them for me. You have
 

00:12:14.399 --> 00:12:16.150 align:start position:0%
you don't have them for me. You have
them<00:12:14.560><c> for</c><00:12:14.720><c> Sam</c><00:12:14.959><c> Alman.</c><00:12:15.519><c> You</c><00:12:15.680><c> have</c><00:12:15.760><c> them</c><00:12:15.920><c> for</c>

00:12:16.150 --> 00:12:16.160 align:start position:0%
them for Sam Alman. You have them for
 

00:12:16.160 --> 00:12:17.670 align:start position:0%
them for Sam Alman. You have them for
[&nbsp;__&nbsp;]<00:12:16.399><c> Daario.</c><00:12:16.959><c> You</c><00:12:17.120><c> have</c><00:12:17.200><c> them</c><00:12:17.360><c> for</c><00:12:17.519><c> every</c>

00:12:17.670 --> 00:12:17.680 align:start position:0%
[&nbsp;__&nbsp;] Daario. You have them for every
 

00:12:17.680 --> 00:12:19.350 align:start position:0%
[&nbsp;__&nbsp;] Daario. You have them for every
other<00:12:17.920><c> AI</c><00:12:18.320><c> [&nbsp;__&nbsp;]</c><00:12:18.639><c> but</c><00:12:18.880><c> you</c><00:12:19.040><c> don't</c><00:12:19.120><c> have</c><00:12:19.200><c> them</c>

00:12:19.350 --> 00:12:19.360 align:start position:0%
other AI [&nbsp;__&nbsp;] but you don't have them
 

00:12:19.360 --> 00:12:20.949 align:start position:0%
other AI [&nbsp;__&nbsp;] but you don't have them
for<00:12:19.519><c> the</c><00:12:19.680><c> actual</c><00:12:19.920><c> consumers</c><00:12:20.320><c> that</c><00:12:20.560><c> built</c><00:12:20.800><c> your</c>

00:12:20.949 --> 00:12:20.959 align:start position:0%
for the actual consumers that built your
 

00:12:20.959 --> 00:12:23.030 align:start position:0%
for the actual consumers that built your
[&nbsp;__&nbsp;]<00:12:21.279><c> company.</c><00:12:21.680><c> You</c><00:12:21.839><c> have</c><00:12:22.000><c> them</c><00:12:22.160><c> in</c><00:12:22.320><c> stock.</c>

00:12:23.030 --> 00:12:23.040 align:start position:0%
[&nbsp;__&nbsp;] company. You have them in stock.
 

00:12:23.040 --> 00:12:24.389 align:start position:0%
[&nbsp;__&nbsp;] company. You have them in stock.
You<00:12:23.200><c> just</c><00:12:23.360><c> don't</c><00:12:23.519><c> have</c><00:12:23.600><c> them</c><00:12:23.760><c> in</c><00:12:23.920><c> stock</c><00:12:24.160><c> when</c>

00:12:24.389 --> 00:12:24.399 align:start position:0%
You just don't have them in stock when
 

00:12:24.399 --> 00:12:27.350 align:start position:0%
You just don't have them in stock when
you<00:12:24.480><c> actually</c><00:12:24.800><c> owe</c><00:12:24.959><c> a</c><00:12:25.120><c> warranty</c><00:12:25.519><c> obligation.</c>

00:12:27.350 --> 00:12:27.360 align:start position:0%
you actually owe a warranty obligation.
 

00:12:27.360 --> 00:12:28.550 align:start position:0%
you actually owe a warranty obligation.
There<00:12:27.519><c> are</c><00:12:27.680><c> people</c><00:12:27.760><c> that</c><00:12:28.000><c> come</c><00:12:28.160><c> back</c><00:12:28.240><c> to</c><00:12:28.399><c> my</c>

00:12:28.550 --> 00:12:28.560 align:start position:0%
There are people that come back to my
 

00:12:28.560 --> 00:12:30.230 align:start position:0%
There are people that come back to my
store.<00:12:28.880><c> We</c><00:12:29.040><c> have</c><00:12:29.120><c> a</c><00:12:29.279><c> 3</c><00:12:29.440><c> month</c><00:12:29.680><c> to</c><00:12:29.839><c> 12</c><00:12:30.000><c> month</c>

00:12:30.230 --> 00:12:30.240 align:start position:0%
store. We have a 3 month to 12 month
 

00:12:30.240 --> 00:12:31.430 align:start position:0%
store. We have a 3 month to 12 month
warranty<00:12:30.560><c> on</c><00:12:30.800><c> repairs.</c><00:12:31.120><c> There</c><00:12:31.279><c> are</c><00:12:31.360><c> people</c>

00:12:31.430 --> 00:12:31.440 align:start position:0%
warranty on repairs. There are people
 

00:12:31.440 --> 00:12:33.430 align:start position:0%
warranty on repairs. There are people
that<00:12:31.600><c> show</c><00:12:31.760><c> up</c><00:12:31.920><c> sometimes</c><00:12:32.480><c> two,</c><00:12:32.880><c> three</c><00:12:33.200><c> years</c>

00:12:33.430 --> 00:12:33.440 align:start position:0%
that show up sometimes two, three years
 

00:12:33.440 --> 00:12:34.949 align:start position:0%
that show up sometimes two, three years
in<00:12:33.600><c> with</c><00:12:33.760><c> a</c><00:12:33.920><c> blown</c><00:12:34.160><c> backlight</c><00:12:34.560><c> fuse.</c><00:12:34.880><c> It's</c>

00:12:34.949 --> 00:12:34.959 align:start position:0%
in with a blown backlight fuse. It's
 

00:12:34.959 --> 00:12:36.710 align:start position:0%
in with a blown backlight fuse. It's
like,<00:12:35.120><c> fine,</c><00:12:35.360><c> [&nbsp;__&nbsp;]</c><00:12:35.519><c> it.</c><00:12:35.760><c> Here</c><00:12:35.839><c> you</c><00:12:36.000><c> go.</c><00:12:36.560><c> Even</c>

00:12:36.710 --> 00:12:36.720 align:start position:0%
like, fine, [&nbsp;__&nbsp;] it. Here you go. Even
 

00:12:36.720 --> 00:12:38.389 align:start position:0%
like, fine, [&nbsp;__&nbsp;] it. Here you go. Even
when<00:12:36.880><c> it's</c><00:12:37.040><c> a</c><00:12:37.200><c> screen,</c><00:12:37.680><c> there</c><00:12:37.839><c> are</c><00:12:38.000><c> times</c><00:12:38.240><c> that</c>

00:12:38.389 --> 00:12:38.399 align:start position:0%
when it's a screen, there are times that
 

00:12:38.399 --> 00:12:39.990 align:start position:0%
when it's a screen, there are times that
we<00:12:38.560><c> have</c><00:12:38.720><c> replaced</c><00:12:39.040><c> the</c><00:12:39.200><c> screen</c><00:12:39.519><c> that</c><00:12:39.760><c> at</c><00:12:39.920><c> the</c>

00:12:39.990 --> 00:12:40.000 align:start position:0%
we have replaced the screen that at the
 

00:12:40.000 --> 00:12:42.550 align:start position:0%
we have replaced the screen that at the
time<00:12:40.160><c> cost</c><00:12:40.399><c> us</c><00:12:40.639><c> $130</c><00:12:41.519><c> that</c><00:12:41.680><c> will</c><00:12:41.839><c> then</c><00:12:42.079><c> cost</c><00:12:42.240><c> us</c>

00:12:42.550 --> 00:12:42.560 align:start position:0%
time cost us $130 that will then cost us
 

00:12:42.560 --> 00:12:45.670 align:start position:0%
time cost us $130 that will then cost us
$350<00:12:43.279><c> or</c><00:12:43.600><c> $400</c><00:12:44.480><c> a</c><00:12:44.720><c> year</c><00:12:44.800><c> and</c><00:12:44.959><c> a</c><00:12:45.040><c> half</c><00:12:45.200><c> later.</c>

00:12:45.670 --> 00:12:45.680 align:start position:0%
$350 or $400 a year and a half later.
 

00:12:45.680 --> 00:12:47.190 align:start position:0%
$350 or $400 a year and a half later.
The<00:12:45.920><c> customer</c><00:12:46.079><c> is</c><00:12:46.320><c> not</c><00:12:46.480><c> even</c><00:12:46.639><c> in</c><00:12:46.800><c> warranty</c>

00:12:47.190 --> 00:12:47.200 align:start position:0%
The customer is not even in warranty
 

00:12:47.200 --> 00:12:48.470 align:start position:0%
The customer is not even in warranty
anymore.<00:12:47.519><c> I'm</c><00:12:47.600><c> like,</c><00:12:47.680><c> "Yeah,</c><00:12:48.000><c> fine.</c><00:12:48.160><c> [&nbsp;__&nbsp;]</c><00:12:48.320><c> it.</c>

00:12:48.470 --> 00:12:48.480 align:start position:0%
anymore. I'm like, "Yeah, fine. [&nbsp;__&nbsp;] it.
 

00:12:48.480 --> 00:12:50.949 align:start position:0%
anymore. I'm like, "Yeah, fine. [&nbsp;__&nbsp;] it.
I'll<00:12:48.560><c> just</c><00:12:48.639><c> give</c><00:12:48.800><c> you</c><00:12:48.959><c> another</c><00:12:49.200><c> one."</c>

00:12:50.949 --> 00:12:50.959 align:start position:0%
I'll just give you another one."
 

00:12:50.959 --> 00:12:52.230 align:start position:0%
I'll just give you another one."
And<00:12:51.120><c> here's</c><00:12:51.360><c> the</c><00:12:51.440><c> thing</c><00:12:51.519><c> that</c><00:12:51.680><c> pisses</c><00:12:51.920><c> me</c><00:12:52.079><c> off</c>

00:12:52.230 --> 00:12:52.240 align:start position:0%
And here's the thing that pisses me off
 

00:12:52.240 --> 00:12:53.430 align:start position:0%
And here's the thing that pisses me off
about<00:12:52.399><c> this.</c><00:12:52.639><c> They're</c><00:12:52.880><c> the</c><00:12:53.040><c> source</c><00:12:53.200><c> of</c><00:12:53.279><c> this.</c>

00:12:53.430 --> 00:12:53.440 align:start position:0%
about this. They're the source of this.
 

00:12:53.440 --> 00:12:54.550 align:start position:0%
about this. They're the source of this.
When<00:12:53.600><c> they</c><00:12:53.680><c> say</c><00:12:53.839><c> there's</c><00:12:54.000><c> a</c><00:12:54.160><c> shortage</c><00:12:54.399><c> of</c>

00:12:54.550 --> 00:12:54.560 align:start position:0%
When they say there's a shortage of
 

00:12:54.560 --> 00:12:56.949 align:start position:0%
When they say there's a shortage of
this,<00:12:54.959><c> this</c><00:12:55.120><c> is</c><00:12:55.279><c> not</c><00:12:55.519><c> like</c><00:12:55.920><c> Corsair</c><00:12:56.639><c> is</c>

00:12:56.949 --> 00:12:56.959 align:start position:0%
this, this is not like Corsair is
 

00:12:56.959 --> 00:12:59.030 align:start position:0%
this, this is not like Corsair is
reselling<00:12:57.440><c> RAM</c><00:12:57.760><c> that's</c><00:12:58.000><c> made</c><00:12:58.160><c> by</c><00:12:58.399><c> Samsung</c><00:12:58.800><c> or</c>

00:12:59.030 --> 00:12:59.040 align:start position:0%
reselling RAM that's made by Samsung or
 

00:12:59.040 --> 00:13:01.269 align:start position:0%
reselling RAM that's made by Samsung or
He

00:13:01.269 --> 00:13:01.279 align:start position:0%
He
 

00:13:01.279 --> 00:13:03.190 align:start position:0%
He
is<00:13:01.519><c> the</c><00:13:01.680><c> source.</c><00:13:02.079><c> They</c><00:13:02.320><c> make</c><00:13:02.480><c> the</c><00:13:02.639><c> nans.</c><00:13:03.040><c> They</c>

00:13:03.190 --> 00:13:03.200 align:start position:0%
is the source. They make the nans. They
 

00:13:03.200 --> 00:13:05.030 align:start position:0%
is the source. They make the nans. They
make<00:13:03.279><c> the</c><00:13:03.440><c> chips</c><00:13:03.760><c> that</c><00:13:04.000><c> go</c><00:13:04.160><c> on</c><00:13:04.399><c> this.</c><00:13:04.880><c> The</c>

00:13:05.030 --> 00:13:05.040 align:start position:0%
make the chips that go on this. The
 

00:13:05.040 --> 00:13:06.790 align:start position:0%
make the chips that go on this. The
shortage<00:13:05.440><c> that</c><00:13:05.680><c> is</c><00:13:05.839><c> occurring</c><00:13:06.240><c> right</c><00:13:06.399><c> now</c><00:13:06.560><c> is</c>

00:13:06.790 --> 00:13:06.800 align:start position:0%
shortage that is occurring right now is
 

00:13:06.800 --> 00:13:08.550 align:start position:0%
shortage that is occurring right now is
because<00:13:07.040><c> Samsung</c><00:13:07.519><c> is</c><00:13:07.760><c> making</c><00:13:08.000><c> an</c><00:13:08.240><c> active</c>

00:13:08.550 --> 00:13:08.560 align:start position:0%
because Samsung is making an active
 

00:13:08.560 --> 00:13:10.389 align:start position:0%
because Samsung is making an active
choice<00:13:08.959><c> that</c><00:13:09.279><c> they</c><00:13:09.519><c> want</c><00:13:09.680><c> to</c><00:13:09.839><c> sell</c><00:13:10.079><c> more</c><00:13:10.240><c> of</c>

00:13:10.389 --> 00:13:10.399 align:start position:0%
choice that they want to sell more of
 

00:13:10.399 --> 00:13:12.150 align:start position:0%
choice that they want to sell more of
this<00:13:10.560><c> [&nbsp;__&nbsp;]</c><00:13:10.800><c> to</c><00:13:11.040><c> data</c><00:13:11.279><c> centers</c><00:13:11.680><c> than</c><00:13:11.920><c> they</c><00:13:12.079><c> do</c>

00:13:12.150 --> 00:13:12.160 align:start position:0%
this [&nbsp;__&nbsp;] to data centers than they do
 

00:13:12.160 --> 00:13:13.590 align:start position:0%
this [&nbsp;__&nbsp;] to data centers than they do
to<00:13:12.399><c> normal</c><00:13:12.639><c> customers.</c><00:13:13.040><c> Here's</c><00:13:13.279><c> the</c><00:13:13.360><c> one</c>

00:13:13.590 --> 00:13:13.600 align:start position:0%
to normal customers. Here's the one
 

00:13:13.600 --> 00:13:15.829 align:start position:0%
to normal customers. Here's the one
problem.<00:13:14.320><c> I</c><00:13:14.560><c> am</c><00:13:14.720><c> required,</c><00:13:15.279><c> at</c><00:13:15.279><c> least</c><00:13:15.600><c> to</c><00:13:15.680><c> my</c>

00:13:15.829 --> 00:13:15.839 align:start position:0%
problem. I am required, at least to my
 

00:13:15.839 --> 00:13:17.670 align:start position:0%
problem. I am required, at least to my
knowledge,<00:13:16.160><c> to</c><00:13:16.320><c> wait</c><00:13:16.560><c> 60</c><00:13:16.880><c> days</c><00:13:17.120><c> after</c><00:13:17.440><c> giving</c>

00:13:17.670 --> 00:13:17.680 align:start position:0%
knowledge, to wait 60 days after giving
 

00:13:17.680 --> 00:13:19.110 align:start position:0%
knowledge, to wait 60 days after giving
you<00:13:17.839><c> notice</c><00:13:18.079><c> to</c><00:13:18.240><c> file</c><00:13:18.399><c> a</c><00:13:18.560><c> suit.</c><00:13:18.720><c> I</c><00:13:18.880><c> will</c><00:13:19.040><c> be</c>

00:13:19.110 --> 00:13:19.120 align:start position:0%
you notice to file a suit. I will be
 

00:13:19.120 --> 00:13:20.870 align:start position:0%
you notice to file a suit. I will be
filing<00:13:19.360><c> a</c><00:13:19.519><c> suit</c><00:13:19.839><c> 60</c><00:13:20.079><c> days</c><00:13:20.240><c> from</c><00:13:20.399><c> today.</c><00:13:20.720><c> This</c>

00:13:20.870 --> 00:13:20.880 align:start position:0%
filing a suit 60 days from today. This
 

00:13:20.880 --> 00:13:22.790 align:start position:0%
filing a suit 60 days from today. This
is<00:13:20.959><c> not</c><00:13:21.120><c> about</c><00:13:21.279><c> whether</c><00:13:21.600><c> I</c><00:13:21.760><c> win</c><00:13:22.000><c> or</c><00:13:22.240><c> lose.</c><00:13:22.639><c> This</c>

00:13:22.790 --> 00:13:22.800 align:start position:0%
is not about whether I win or lose. This
 

00:13:22.800 --> 00:13:24.550 align:start position:0%
is not about whether I win or lose. This
is<00:13:22.880><c> not</c><00:13:23.040><c> about</c><00:13:23.120><c> whether</c><00:13:23.360><c> I</c><00:13:23.519><c> get</c><00:13:23.600><c> a</c><00:13:23.760><c> new</c><00:13:23.920><c> SSD.</c>

00:13:24.550 --> 00:13:24.560 align:start position:0%
is not about whether I get a new SSD.
 

00:13:24.560 --> 00:13:26.230 align:start position:0%
is not about whether I get a new SSD.
This<00:13:24.720><c> is</c><00:13:24.880><c> about</c><00:13:25.040><c> ensuring</c><00:13:25.519><c> that</c><00:13:25.839><c> doing</c><00:13:26.079><c> the</c>

00:13:26.230 --> 00:13:26.240 align:start position:0%
This is about ensuring that doing the
 

00:13:26.240 --> 00:13:27.750 align:start position:0%
This is about ensuring that doing the
wrong<00:13:26.480><c> thing</c><00:13:26.720><c> costs</c><00:13:27.040><c> more</c><00:13:27.200><c> than</c><00:13:27.440><c> doing</c><00:13:27.600><c> the</c>

00:13:27.750 --> 00:13:27.760 align:start position:0%
wrong thing costs more than doing the
 

00:13:27.760 --> 00:13:29.430 align:start position:0%
wrong thing costs more than doing the
right<00:13:27.920><c> thing.</c><00:13:28.320><c> If</c><00:13:28.480><c> Samsung</c><00:13:28.880><c> has</c><00:13:29.040><c> to</c><00:13:29.120><c> pay</c><00:13:29.279><c> a</c>

00:13:29.430 --> 00:13:29.440 align:start position:0%
right thing. If Samsung has to pay a
 

00:13:29.440 --> 00:13:31.110 align:start position:0%
right thing. If Samsung has to pay a
lawyer<00:13:29.680><c> to</c><00:13:29.839><c> respond</c><00:13:30.000><c> to</c><00:13:30.160><c> the</c><00:13:30.320><c> suit,</c><00:13:30.720><c> lawyers</c>

00:13:31.110 --> 00:13:31.120 align:start position:0%
lawyer to respond to the suit, lawyers
 

00:13:31.120 --> 00:13:33.350 align:start position:0%
lawyer to respond to the suit, lawyers
can<00:13:31.279><c> cost</c><00:13:31.519><c> anywhere</c><00:13:31.839><c> from</c><00:13:32.079><c> $400</c><00:13:32.399><c> to</c><00:13:32.480><c> $1,200</c><00:13:33.120><c> an</c>

00:13:33.350 --> 00:13:33.360 align:start position:0%
can cost anywhere from $400 to $1,200 an
 

00:13:33.360 --> 00:13:34.949 align:start position:0%
can cost anywhere from $400 to $1,200 an
hour.<00:13:33.680><c> And</c><00:13:33.839><c> on</c><00:13:34.079><c> average,</c><00:13:34.320><c> the</c><00:13:34.560><c> type</c><00:13:34.639><c> of</c><00:13:34.720><c> lawyer</c>

00:13:34.949 --> 00:13:34.959 align:start position:0%
hour. And on average, the type of lawyer
 

00:13:34.959 --> 00:13:36.470 align:start position:0%
hour. And on average, the type of lawyer
that<00:13:35.200><c> Samsung</c><00:13:35.600><c> is</c><00:13:35.760><c> going</c><00:13:35.839><c> to</c><00:13:35.920><c> respond</c><00:13:36.160><c> to</c><00:13:36.320><c> meet</c>

00:13:36.470 --> 00:13:36.480 align:start position:0%
that Samsung is going to respond to meet
 

00:13:36.480 --> 00:13:37.829 align:start position:0%
that Samsung is going to respond to meet
me<00:13:36.639><c> in</c><00:13:36.800><c> court</c><00:13:37.040><c> is</c><00:13:37.279><c> probably</c><00:13:37.440><c> going</c><00:13:37.519><c> to</c><00:13:37.600><c> be</c><00:13:37.680><c> on</c>

00:13:37.829 --> 00:13:37.839 align:start position:0%
me in court is probably going to be on
 

00:13:37.839 --> 00:13:40.389 align:start position:0%
me in court is probably going to be on
the<00:13:38.000><c> higher</c><00:13:38.240><c> ends</c><00:13:38.480><c> of</c><00:13:38.560><c> that</c><00:13:38.720><c> range.</c><00:13:40.160><c> If</c>

00:13:40.389 --> 00:13:40.399 align:start position:0%
the higher ends of that range. If
 

00:13:40.399 --> 00:13:41.829 align:start position:0%
the higher ends of that range. If
Samsung<00:13:40.720><c> has</c><00:13:40.959><c> to</c><00:13:41.040><c> pay</c><00:13:41.120><c> an</c><00:13:41.360><c> attorney</c><00:13:41.600><c> to</c><00:13:41.760><c> show</c>

00:13:41.829 --> 00:13:41.839 align:start position:0%
Samsung has to pay an attorney to show
 

00:13:41.839 --> 00:13:43.829 align:start position:0%
Samsung has to pay an attorney to show
up<00:13:42.000><c> in</c><00:13:42.160><c> court,</c><00:13:42.560><c> Samsung</c><00:13:42.959><c> is</c><00:13:43.120><c> going</c><00:13:43.200><c> to</c><00:13:43.279><c> pay</c><00:13:43.519><c> way</c>

00:13:43.829 --> 00:13:43.839 align:start position:0%
up in court, Samsung is going to pay way
 

00:13:43.839 --> 00:13:45.030 align:start position:0%
up in court, Samsung is going to pay way
more<00:13:44.000><c> money</c><00:13:44.160><c> than</c><00:13:44.399><c> they</c><00:13:44.480><c> would</c><00:13:44.720><c> they</c><00:13:44.880><c> would</c>

00:13:45.030 --> 00:13:45.040 align:start position:0%
more money than they would they would
 

00:13:45.040 --> 00:13:46.310 align:start position:0%
more money than they would they would
have<00:13:45.120><c> lost</c><00:13:45.360><c> if</c><00:13:45.519><c> they</c><00:13:45.680><c> had</c><00:13:45.839><c> given</c><00:13:46.000><c> me</c><00:13:46.160><c> this</c>

00:13:46.310 --> 00:13:46.320 align:start position:0%
have lost if they had given me this
 

00:13:46.320 --> 00:13:47.990 align:start position:0%
have lost if they had given me this
drive.<00:13:46.639><c> And</c><00:13:46.800><c> that's</c><00:13:46.959><c> the</c><00:13:47.120><c> point</c><00:13:47.279><c> here.</c><00:13:47.680><c> If</c><00:13:47.839><c> I</c>

00:13:47.990 --> 00:13:48.000 align:start position:0%
drive. And that's the point here. If I
 

00:13:48.000 --> 00:13:49.590 align:start position:0%
drive. And that's the point here. If I
had<00:13:48.240><c> done</c><00:13:48.399><c> the</c><00:13:48.639><c> wrong</c><00:13:48.880><c> thing,</c><00:13:49.200><c> I</c><00:13:49.360><c> would</c><00:13:49.519><c> have</c>

00:13:49.590 --> 00:13:49.600 align:start position:0%
had done the wrong thing, I would have
 

00:13:49.600 --> 00:13:50.790 align:start position:0%
had done the wrong thing, I would have
been<00:13:49.760><c> rewarded.</c><00:13:50.160><c> And</c><00:13:50.320><c> that's</c><00:13:50.480><c> what's</c><00:13:50.720><c> wrong</c>

00:13:50.790 --> 00:13:50.800 align:start position:0%
been rewarded. And that's what's wrong
 

00:13:50.800 --> 00:13:52.389 align:start position:0%
been rewarded. And that's what's wrong
with<00:13:50.959><c> this</c><00:13:51.200><c> entire</c><00:13:51.440><c> system.</c><00:13:51.920><c> The</c><00:13:52.160><c> way</c><00:13:52.240><c> that</c>

00:13:52.389 --> 00:13:52.399 align:start position:0%
with this entire system. The way that
 

00:13:52.399 --> 00:13:54.310 align:start position:0%
with this entire system. The way that
you<00:13:52.560><c> create</c><00:13:52.800><c> villains</c><00:13:53.279><c> is</c><00:13:53.600><c> by</c><00:13:53.839><c> rewarding</c>

00:13:54.310 --> 00:13:54.320 align:start position:0%
you create villains is by rewarding
 

00:13:54.320 --> 00:13:56.230 align:start position:0%
you create villains is by rewarding
people<00:13:54.560><c> for</c><00:13:54.800><c> doing</c><00:13:55.040><c> the</c><00:13:55.279><c> wrong</c><00:13:55.519><c> thing</c><00:13:55.839><c> and</c><00:13:56.079><c> for</c>

00:13:56.230 --> 00:13:56.240 align:start position:0%
people for doing the wrong thing and for
 

00:13:56.240 --> 00:13:57.430 align:start position:0%
people for doing the wrong thing and for
punishing<00:13:56.639><c> them</c><00:13:56.800><c> for</c><00:13:56.959><c> doing</c><00:13:57.120><c> the</c><00:13:57.279><c> right</c>

00:13:57.430 --> 00:13:57.440 align:start position:0%
punishing them for doing the right
 

00:13:57.440 --> 00:13:59.590 align:start position:0%
punishing them for doing the right
thing.<00:13:57.920><c> The</c><00:13:58.160><c> right</c><00:13:58.399><c> thing</c><00:13:58.560><c> to</c><00:13:58.800><c> do</c><00:13:59.040><c> was</c><00:13:59.279><c> to</c><00:13:59.440><c> go</c>

00:13:59.590 --> 00:13:59.600 align:start position:0%
thing. The right thing to do was to go
 

00:13:59.600 --> 00:14:01.269 align:start position:0%
thing. The right thing to do was to go
through<00:13:59.760><c> your</c><00:13:59.920><c> RMA</c><00:14:00.480><c> process</c><00:14:00.720><c> and</c><00:14:00.959><c> fill</c>

00:14:01.269 --> 00:14:01.279 align:start position:0%
through your RMA process and fill
 

00:14:01.279 --> 00:14:02.710 align:start position:0%
through your RMA process and fill
everything<00:14:01.519><c> out</c><00:14:01.760><c> and</c><00:14:02.000><c> deal</c><00:14:02.160><c> with</c><00:14:02.240><c> the</c><00:14:02.399><c> [&nbsp;__&nbsp;]</c>

00:14:02.710 --> 00:14:02.720 align:start position:0%
everything out and deal with the [&nbsp;__&nbsp;]
 

00:14:02.720 --> 00:14:04.389 align:start position:0%
everything out and deal with the [&nbsp;__&nbsp;]
ticket<00:14:02.880><c> that</c><00:14:03.120><c> automatically</c><00:14:03.680><c> closes</c><00:14:04.000><c> in</c><00:14:04.240><c> less</c>

00:14:04.389 --> 00:14:04.399 align:start position:0%
ticket that automatically closes in less
 

00:14:04.399 --> 00:14:06.150 align:start position:0%
ticket that automatically closes in less
than<00:14:04.560><c> 24</c><00:14:04.959><c> hours</c><00:14:05.199><c> before</c><00:14:05.440><c> I</c><00:14:05.600><c> even</c><00:14:05.760><c> send</c><00:14:05.920><c> you</c><00:14:06.000><c> the</c>

00:14:06.150 --> 00:14:06.160 align:start position:0%
than 24 hours before I even send you the
 

00:14:06.160 --> 00:14:09.110 align:start position:0%
than 24 hours before I even send you the
[&nbsp;__&nbsp;]<00:14:06.480><c> picture</c><00:14:06.639><c> of</c><00:14:06.720><c> the</c><00:14:06.880><c> drive.</c><00:14:07.680><c> The</c><00:14:08.800><c> right</c>

00:14:09.110 --> 00:14:09.120 align:start position:0%
[&nbsp;__&nbsp;] picture of the drive. The right
 

00:14:09.120 --> 00:14:10.790 align:start position:0%
[&nbsp;__&nbsp;] picture of the drive. The right
thing<00:14:09.279><c> to</c><00:14:09.519><c> do</c><00:14:09.760><c> is</c><00:14:10.000><c> to</c><00:14:10.160><c> jump</c><00:14:10.399><c> through</c><00:14:10.560><c> all</c><00:14:10.639><c> your</c>

00:14:10.790 --> 00:14:10.800 align:start position:0%
thing to do is to jump through all your
 

00:14:10.800 --> 00:14:12.790 align:start position:0%
thing to do is to jump through all your
hoops<00:14:11.040><c> and</c><00:14:11.199><c> [&nbsp;__&nbsp;]</c><00:14:11.760><c> The</c><00:14:12.000><c> wrong</c><00:14:12.240><c> thing</c><00:14:12.399><c> to</c>

00:14:12.790 --> 00:14:12.800 align:start position:0%
hoops and [&nbsp;__&nbsp;] The wrong thing to
 

00:14:12.800 --> 00:14:14.550 align:start position:0%
hoops and [&nbsp;__&nbsp;] The wrong thing to
do<00:14:12.959><c> would</c><00:14:13.199><c> have</c><00:14:13.279><c> been</c><00:14:13.440><c> to</c><00:14:13.680><c> buy</c><00:14:13.920><c> another</c><00:14:14.320><c> drive</c>

00:14:14.550 --> 00:14:14.560 align:start position:0%
do would have been to buy another drive
 

00:14:14.560 --> 00:14:16.790 align:start position:0%
do would have been to buy another drive
from<00:14:14.720><c> a</c><00:14:14.880><c> vendor</c><00:14:15.120><c> of</c><00:14:15.279><c> yours,</c>

00:14:16.790 --> 00:14:16.800 align:start position:0%
from a vendor of yours,
 

00:14:16.800 --> 00:14:20.069 align:start position:0%
from a vendor of yours,
return<00:14:17.199><c> my</c><00:14:17.519><c> drive</c><00:14:17.839><c> in</c><00:14:18.000><c> the</c><00:14:18.240><c> box,</c><00:14:19.519><c> file</c><00:14:19.839><c> a</c>

00:14:20.069 --> 00:14:20.079 align:start position:0%
return my drive in the box, file a
 

00:14:20.079 --> 00:14:21.990 align:start position:0%
return my drive in the box, file a
chargeback,<00:14:20.800><c> and</c><00:14:20.959><c> then</c><00:14:21.120><c> within</c><00:14:21.440><c> one</c><00:14:21.680><c> business</c>

00:14:21.990 --> 00:14:22.000 align:start position:0%
chargeback, and then within one business
 

00:14:22.000 --> 00:14:23.509 align:start position:0%
chargeback, and then within one business
day<00:14:22.160><c> have</c><00:14:22.399><c> gotten</c><00:14:22.560><c> a</c><00:14:22.720><c> new</c><00:14:22.880><c> drive</c><00:14:23.040><c> and</c><00:14:23.199><c> not</c><00:14:23.360><c> had</c>

00:14:23.509 --> 00:14:23.519 align:start position:0%
day have gotten a new drive and not had
 

00:14:23.519 --> 00:14:24.629 align:start position:0%
day have gotten a new drive and not had
to<00:14:23.600><c> deal</c><00:14:23.680><c> with</c><00:14:23.839><c> any</c><00:14:24.000><c> of</c><00:14:24.079><c> this</c><00:14:24.240><c> [&nbsp;__&nbsp;]</c>

00:14:24.629 --> 00:14:24.639 align:start position:0%
to deal with any of this [&nbsp;__&nbsp;]
 

00:14:24.639 --> 00:14:26.870 align:start position:0%
to deal with any of this [&nbsp;__&nbsp;]
That's<00:14:24.800><c> the</c><00:14:24.959><c> wrong</c><00:14:25.199><c> thing</c><00:14:25.279><c> to</c><00:14:25.519><c> do,</c><00:14:25.760><c> right?</c><00:14:26.720><c> But</c>

00:14:26.870 --> 00:14:26.880 align:start position:0%
That's the wrong thing to do, right? But
 

00:14:26.880 --> 00:14:28.710 align:start position:0%
That's the wrong thing to do, right? But
the<00:14:27.120><c> wrong</c><00:14:27.360><c> thing</c><00:14:27.760><c> would</c><00:14:27.920><c> have</c><00:14:28.079><c> gotten</c><00:14:28.320><c> me</c><00:14:28.480><c> a</c>

00:14:28.710 --> 00:14:28.720 align:start position:0%
the wrong thing would have gotten me a
 

00:14:28.720 --> 00:14:30.550 align:start position:0%
the wrong thing would have gotten me a
working<00:14:29.040><c> drive</c><00:14:29.440><c> immediately.</c><00:14:29.920><c> My</c><00:14:30.079><c> RAID</c><00:14:30.320><c> one</c>

00:14:30.550 --> 00:14:30.560 align:start position:0%
working drive immediately. My RAID one
 

00:14:30.560 --> 00:14:31.670 align:start position:0%
working drive immediately. My RAID one
array<00:14:30.800><c> would</c><00:14:30.880><c> have</c><00:14:31.040><c> been</c><00:14:31.120><c> back</c><00:14:31.279><c> up</c>

00:14:31.670 --> 00:14:31.680 align:start position:0%
array would have been back up
 

00:14:31.680 --> 00:14:33.350 align:start position:0%
array would have been back up
immediately.<00:14:32.320><c> I</c><00:14:32.480><c> wouldn't</c><00:14:32.720><c> be</c><00:14:32.800><c> here</c><00:14:32.959><c> doing</c><00:14:33.199><c> a</c>

00:14:33.350 --> 00:14:33.360 align:start position:0%
immediately. I wouldn't be here doing a
 

00:14:33.360 --> 00:14:35.189 align:start position:0%
immediately. I wouldn't be here doing a
video.<00:14:33.839><c> I</c><00:14:34.000><c> wouldn't</c><00:14:34.240><c> be</c><00:14:34.399><c> here</c><00:14:34.720><c> looking</c><00:14:35.040><c> up</c>

00:14:35.189 --> 00:14:35.199 align:start position:0%
video. I wouldn't be here looking up
 

00:14:35.199 --> 00:14:36.710 align:start position:0%
video. I wouldn't be here looking up
laws.<00:14:35.600><c> I</c><00:14:35.760><c> wouldn't</c><00:14:35.920><c> be</c><00:14:36.000><c> here</c><00:14:36.160><c> going</c><00:14:36.399><c> to</c><00:14:36.560><c> small</c>

00:14:36.710 --> 00:14:36.720 align:start position:0%
laws. I wouldn't be here going to small
 

00:14:36.720 --> 00:14:38.069 align:start position:0%
laws. I wouldn't be here going to small
claims<00:14:36.959><c> court.</c><00:14:37.279><c> When</c><00:14:37.440><c> I</c><00:14:37.600><c> did</c><00:14:37.760><c> the</c><00:14:37.920><c> right</c>

00:14:38.069 --> 00:14:38.079 align:start position:0%
claims court. When I did the right
 

00:14:38.079 --> 00:14:40.230 align:start position:0%
claims court. When I did the right
thing,<00:14:38.560><c> you</c><00:14:38.800><c> decided</c><00:14:39.040><c> to</c><00:14:39.199><c> [&nbsp;__&nbsp;]</c><00:14:39.519><c> me.</c><00:14:39.839><c> And</c><00:14:40.000><c> that</c>

00:14:40.230 --> 00:14:40.240 align:start position:0%
thing, you decided to [&nbsp;__&nbsp;] me. And that
 

00:14:40.240 --> 00:14:43.110 align:start position:0%
thing, you decided to [&nbsp;__&nbsp;] me. And that
is<00:14:40.399><c> not</c><00:14:40.560><c> something</c><00:14:40.880><c> that</c><00:14:41.519><c> can</c><00:14:41.839><c> be</c><00:14:42.240><c> abided.</c><00:14:42.880><c> I</c>

00:14:43.110 --> 00:14:43.120 align:start position:0%
is not something that can be abided. I
 

00:14:43.120 --> 00:14:45.430 align:start position:0%
is not something that can be abided. I
will<00:14:43.279><c> not</c><00:14:43.360><c> abide</c><00:14:43.760><c> that.</c><00:14:44.399><c> You</c><00:14:44.720><c> need</c><00:14:44.880><c> to</c><00:14:45.040><c> pay</c>

00:14:45.430 --> 00:14:45.440 align:start position:0%
will not abide that. You need to pay
 

00:14:45.440 --> 00:14:47.110 align:start position:0%
will not abide that. You need to pay
more<00:14:45.760><c> money</c><00:14:46.079><c> for</c><00:14:46.320><c> doing</c><00:14:46.560><c> the</c><00:14:46.720><c> wrong</c><00:14:46.880><c> thing</c>

00:14:47.110 --> 00:14:47.120 align:start position:0%
more money for doing the wrong thing
 

00:14:47.120 --> 00:14:48.230 align:start position:0%
more money for doing the wrong thing
than<00:14:47.279><c> you</c><00:14:47.440><c> would</c><00:14:47.519><c> have</c><00:14:47.600><c> done</c><00:14:47.760><c> for</c><00:14:47.920><c> doing</c><00:14:48.079><c> the</c>

00:14:48.230 --> 00:14:48.240 align:start position:0%
than you would have done for doing the
 

00:14:48.240 --> 00:14:49.910 align:start position:0%
than you would have done for doing the
right<00:14:48.399><c> thing.</c><00:14:48.880><c> Doing</c><00:14:49.120><c> the</c><00:14:49.279><c> right</c><00:14:49.440><c> thing</c><00:14:49.760><c> would</c>

00:14:49.910 --> 00:14:49.920 align:start position:0%
right thing. Doing the right thing would
 

00:14:49.920 --> 00:14:51.350 align:start position:0%
right thing. Doing the right thing would
have<00:14:50.000><c> been</c><00:14:50.160><c> replacing</c><00:14:50.480><c> my</c><00:14:50.720><c> SSD</c><00:14:51.120><c> under</c>

00:14:51.350 --> 00:14:51.360 align:start position:0%
have been replacing my SSD under
 

00:14:51.360 --> 00:14:52.949 align:start position:0%
have been replacing my SSD under
warranty<00:14:51.839><c> the</c><00:14:52.079><c> same</c><00:14:52.160><c> way</c><00:14:52.320><c> that</c><00:14:52.480><c> I</c><00:14:52.639><c> would</c><00:14:52.800><c> for</c>

00:14:52.949 --> 00:14:52.959 align:start position:0%
warranty the same way that I would for
 

00:14:52.959 --> 00:14:54.710 align:start position:0%
warranty the same way that I would for
any<00:14:53.120><c> of</c><00:14:53.279><c> my</c><00:14:53.519><c> customers,</c><00:14:54.000><c> regardless</c><00:14:54.320><c> of</c><00:14:54.480><c> the</c>

00:14:54.710 --> 00:14:54.720 align:start position:0%
any of my customers, regardless of the
 

00:14:54.720 --> 00:14:56.710 align:start position:0%
any of my customers, regardless of the
market<00:14:54.959><c> conditions.</c><00:14:55.600><c> If</c><00:14:55.760><c> I'm</c><00:14:56.079><c> still</c><00:14:56.320><c> selling</c>

00:14:56.710 --> 00:14:56.720 align:start position:0%
market conditions. If I'm still selling
 

00:14:56.720 --> 00:14:58.790 align:start position:0%
market conditions. If I'm still selling
something<00:14:57.440><c> and</c><00:14:57.760><c> somebody</c><00:14:58.079><c> got</c><00:14:58.320><c> that</c><00:14:58.560><c> product</c>

00:14:58.790 --> 00:14:58.800 align:start position:0%
something and somebody got that product
 

00:14:58.800 --> 00:15:01.110 align:start position:0%
something and somebody got that product
and<00:14:59.120><c> it</c><00:14:59.279><c> didn't</c><00:14:59.519><c> work,</c><00:15:00.160><c> I</c><00:15:00.480><c> replace</c><00:15:00.880><c> the</c>

00:15:01.110 --> 00:15:01.120 align:start position:0%
and it didn't work, I replace the
 

00:15:01.120 --> 00:15:03.030 align:start position:0%
and it didn't work, I replace the
product.<00:15:01.760><c> I</c><00:15:02.000><c> don't</c><00:15:02.160><c> say,</c><00:15:02.320><c> "Well,</c><00:15:02.720><c> market</c>

00:15:03.030 --> 00:15:03.040 align:start position:0%
product. I don't say, "Well, market
 

00:15:03.040 --> 00:15:04.230 align:start position:0%
product. I don't say, "Well, market
conditions<00:15:03.440><c> mean</c><00:15:03.600><c> I</c><00:15:03.760><c> could</c><00:15:03.839><c> sell</c><00:15:03.920><c> this</c><00:15:04.160><c> for</c>

00:15:04.230 --> 00:15:04.240 align:start position:0%
conditions mean I could sell this for
 

00:15:04.240 --> 00:15:05.590 align:start position:0%
conditions mean I could sell this for
more<00:15:04.399><c> to</c><00:15:04.560><c> somebody</c><00:15:04.800><c> else."</c><00:15:05.360><c> That's</c>

00:15:05.590 --> 00:15:05.600 align:start position:0%
more to somebody else." That's
 

00:15:05.600 --> 00:15:07.829 align:start position:0%
more to somebody else." That's
bitchshit.<00:15:06.320><c> And</c><00:15:06.560><c> I</c><00:15:06.800><c> don't</c><00:15:06.959><c> do</c><00:15:07.120><c> that</c><00:15:07.360><c> as</c><00:15:07.600><c> a</c>

00:15:07.829 --> 00:15:07.839 align:start position:0%
bitchshit. And I don't do that as a
 

00:15:07.839 --> 00:15:10.150 align:start position:0%
bitchshit. And I don't do that as a
company<00:15:08.000><c> with</c><00:15:08.320><c> $45,000</c><00:15:09.279><c> in</c><00:15:09.519><c> the</c><00:15:09.600><c> bank.</c><00:15:09.920><c> You</c>

00:15:10.150 --> 00:15:10.160 align:start position:0%
company with $45,000 in the bank. You
 

00:15:10.160 --> 00:15:11.590 align:start position:0%
company with $45,000 in the bank. You
sure<00:15:10.320><c> as</c><00:15:10.480><c> [&nbsp;__&nbsp;]</c><00:15:10.720><c> don't</c><00:15:10.880><c> get</c><00:15:10.959><c> to</c><00:15:11.120><c> do</c><00:15:11.199><c> it</c><00:15:11.279><c> with</c><00:15:11.440><c> a</c>

00:15:11.590 --> 00:15:11.600 align:start position:0%
sure as [&nbsp;__&nbsp;] don't get to do it with a
 

00:15:11.600 --> 00:15:12.790 align:start position:0%
sure as [&nbsp;__&nbsp;] don't get to do it with a
company<00:15:11.760><c> with</c><00:15:11.920><c> hundreds</c><00:15:12.240><c> of</c><00:15:12.399><c> billions</c><00:15:12.639><c> of</c>

00:15:12.790 --> 00:15:12.800 align:start position:0%
company with hundreds of billions of
 

00:15:12.800 --> 00:15:14.069 align:start position:0%
company with hundreds of billions of
dollars<00:15:12.959><c> in</c><00:15:13.120><c> the</c><00:15:13.199><c> bank.</c><00:15:13.440><c> I</c><00:15:13.680><c> think</c><00:15:13.760><c> it's</c><00:15:13.920><c> fair</c>

00:15:14.069 --> 00:15:14.079 align:start position:0%
dollars in the bank. I think it's fair
 

00:15:14.079 --> 00:15:15.910 align:start position:0%
dollars in the bank. I think it's fair
to<00:15:14.240><c> have</c><00:15:14.320><c> higher</c><00:15:14.639><c> expectations</c><00:15:15.120><c> of</c><00:15:15.360><c> a</c><00:15:15.600><c> company</c>

00:15:15.910 --> 00:15:15.920 align:start position:0%
to have higher expectations of a company
 

00:15:15.920 --> 00:15:17.750 align:start position:0%
to have higher expectations of a company
whose<00:15:16.320><c> market</c><00:15:16.560><c> cap</c><00:15:16.800><c> is</c><00:15:16.959><c> higher</c><00:15:17.120><c> than</c><00:15:17.279><c> the</c><00:15:17.440><c> GDP</c>

00:15:17.750 --> 00:15:17.760 align:start position:0%
whose market cap is higher than the GDP
 

00:15:17.760 --> 00:15:19.590 align:start position:0%
whose market cap is higher than the GDP
of<00:15:17.920><c> many</c><00:15:18.240><c> countries</c><00:15:18.639><c> than</c><00:15:18.800><c> it</c><00:15:19.040><c> is</c><00:15:19.199><c> from</c><00:15:19.440><c> a</c>

00:15:19.590 --> 00:15:19.600 align:start position:0%
of many countries than it is from a
 

00:15:19.600 --> 00:15:21.030 align:start position:0%
of many countries than it is from a
[&nbsp;__&nbsp;]<00:15:19.839><c> hole-in-the-wall</c><00:15:20.480><c> repair</c><00:15:20.720><c> shop.</c>

00:15:21.030 --> 00:15:21.040 align:start position:0%
[&nbsp;__&nbsp;] hole-in-the-wall repair shop.
 

00:15:21.040 --> 00:15:23.110 align:start position:0%
[&nbsp;__&nbsp;] hole-in-the-wall repair shop.
I'm<00:15:21.360><c> going</c><00:15:21.440><c> to</c><00:15:21.680><c> make</c><00:15:21.839><c> sure</c><00:15:22.160><c> that</c><00:15:22.480><c> you</c><00:15:22.720><c> spend</c>

00:15:23.110 --> 00:15:23.120 align:start position:0%
I'm going to make sure that you spend
 

00:15:23.120 --> 00:15:25.269 align:start position:0%
I'm going to make sure that you spend
more<00:15:23.440><c> money</c><00:15:24.079><c> as</c><00:15:24.320><c> a</c><00:15:24.480><c> result</c><00:15:24.639><c> of</c><00:15:24.880><c> doing</c><00:15:25.040><c> the</c>

00:15:25.269 --> 00:15:25.279 align:start position:0%
more money as a result of doing the
 

00:15:25.279 --> 00:15:26.470 align:start position:0%
more money as a result of doing the
wrong<00:15:25.440><c> thing</c><00:15:25.760><c> than</c><00:15:26.000><c> what</c><00:15:26.160><c> you</c><00:15:26.240><c> would</c><00:15:26.399><c> have</c>

00:15:26.470 --> 00:15:26.480 align:start position:0%
wrong thing than what you would have
 

00:15:26.480 --> 00:15:28.150 align:start position:0%
wrong thing than what you would have
paid<00:15:26.720><c> if</c><00:15:26.880><c> you</c><00:15:26.959><c> did</c><00:15:27.120><c> the</c><00:15:27.279><c> right</c><00:15:27.440><c> thing.</c><00:15:27.839><c> We</c><00:15:28.079><c> need</c>

00:15:28.150 --> 00:15:28.160 align:start position:0%
paid if you did the right thing. We need
 

00:15:28.160 --> 00:15:29.829 align:start position:0%
paid if you did the right thing. We need
to<00:15:28.320><c> ensure</c><00:15:28.560><c> that</c><00:15:28.720><c> the</c><00:15:28.880><c> incentive</c><00:15:29.360><c> structures</c>

00:15:29.829 --> 00:15:29.839 align:start position:0%
to ensure that the incentive structures
 

00:15:29.839 --> 00:15:31.670 align:start position:0%
to ensure that the incentive structures
are<00:15:30.079><c> aligned</c><00:15:30.560><c> properly.</c><00:15:31.040><c> If</c><00:15:31.199><c> you</c><00:15:31.279><c> had</c><00:15:31.440><c> sent</c><00:15:31.600><c> me</c>

00:15:31.670 --> 00:15:31.680 align:start position:0%
are aligned properly. If you had sent me
 

00:15:31.680 --> 00:15:33.189 align:start position:0%
are aligned properly. If you had sent me
a<00:15:31.839><c> replacement</c><00:15:32.240><c> drive</c><00:15:32.560><c> instead</c><00:15:32.800><c> of</c><00:15:32.880><c> try</c><00:15:33.040><c> to</c>

00:15:33.189 --> 00:15:33.199 align:start position:0%
a replacement drive instead of try to
 

00:15:33.199 --> 00:15:34.790 align:start position:0%
a replacement drive instead of try to
[&nbsp;__&nbsp;]<00:15:33.519><c> gaslight</c><00:15:34.000><c> me</c><00:15:34.079><c> and</c><00:15:34.320><c> claim</c><00:15:34.480><c> that</c><00:15:34.639><c> you</c>

00:15:34.790 --> 00:15:34.800 align:start position:0%
[&nbsp;__&nbsp;] gaslight me and claim that you
 

00:15:34.800 --> 00:15:35.910 align:start position:0%
[&nbsp;__&nbsp;] gaslight me and claim that you
don't<00:15:34.959><c> have</c><00:15:35.040><c> them</c><00:15:35.199><c> in</c><00:15:35.360><c> stock</c><00:15:35.600><c> when</c><00:15:35.760><c> they're</c>

00:15:35.910 --> 00:15:35.920 align:start position:0%
don't have them in stock when they're
 

00:15:35.920 --> 00:15:37.189 align:start position:0%
don't have them in stock when they're
right<00:15:36.079><c> there</c><00:15:36.160><c> in</c><00:15:36.399><c> the</c><00:15:36.480><c> first</c><00:15:36.639><c> result</c><00:15:36.959><c> on</c>

00:15:37.189 --> 00:15:37.199 align:start position:0%
right there in the first result on
 

00:15:37.199 --> 00:15:40.230 align:start position:0%
right there in the first result on
Google,<00:15:38.480><c> I</c><00:15:38.720><c> would</c><00:15:38.880><c> not</c><00:15:39.040><c> be</c><00:15:39.120><c> suing</c><00:15:39.440><c> you.</c><00:15:40.000><c> I'm</c>

00:15:40.230 --> 00:15:40.240 align:start position:0%
Google, I would not be suing you. I'm
 

00:15:40.240 --> 00:15:41.670 align:start position:0%
Google, I would not be suing you. I'm
suing<00:15:40.480><c> you</c><00:15:40.639><c> because</c><00:15:40.880><c> you</c><00:15:41.040><c> bullshitted</c><00:15:41.440><c> me.</c>

00:15:41.670 --> 00:15:41.680 align:start position:0%
suing you because you bullshitted me.
 

00:15:41.680 --> 00:15:42.949 align:start position:0%
suing you because you bullshitted me.
It's<00:15:41.839><c> very</c><00:15:42.079><c> important</c><00:15:42.240><c> that</c><00:15:42.560><c> companies</c>

00:15:42.949 --> 00:15:42.959 align:start position:0%
It's very important that companies
 

00:15:42.959 --> 00:15:44.150 align:start position:0%
It's very important that companies
understand<00:15:43.279><c> that</c><00:15:43.440><c> when</c><00:15:43.680><c> you</c><00:15:43.839><c> do</c><00:15:43.920><c> the</c><00:15:44.079><c> right</c>

00:15:44.150 --> 00:15:44.160 align:start position:0%
understand that when you do the right
 

00:15:44.160 --> 00:15:45.590 align:start position:0%
understand that when you do the right
thing,<00:15:44.480><c> it</c><00:15:44.639><c> will</c><00:15:44.800><c> be</c><00:15:44.880><c> cheaper</c><00:15:45.120><c> for</c><00:15:45.279><c> them</c><00:15:45.440><c> than</c>

00:15:45.590 --> 00:15:45.600 align:start position:0%
thing, it will be cheaper for them than
 

00:15:45.600 --> 00:15:47.590 align:start position:0%
thing, it will be cheaper for them than
when<00:15:45.680><c> they</c><00:15:45.839><c> do</c><00:15:45.920><c> the</c><00:15:46.079><c> wrong</c><00:15:46.240><c> thing.</c><00:15:47.199><c> And</c><00:15:47.360><c> even</c>

00:15:47.590 --> 00:15:47.600 align:start position:0%
when they do the wrong thing. And even
 

00:15:47.600 --> 00:15:49.590 align:start position:0%
when they do the wrong thing. And even
if<00:15:47.760><c> I</c><00:15:47.920><c> lose,</c><00:15:48.320><c> it's</c><00:15:48.560><c> not</c><00:15:48.720><c> about</c><00:15:48.959><c> whether</c><00:15:49.199><c> I</c><00:15:49.440><c> win</c>

00:15:49.590 --> 00:15:49.600 align:start position:0%
if I lose, it's not about whether I win
 

00:15:49.600 --> 00:15:51.749 align:start position:0%
if I lose, it's not about whether I win
or<00:15:49.839><c> lose.</c><00:15:50.320><c> It's</c><00:15:50.560><c> about</c><00:15:50.720><c> whether</c><00:15:51.120><c> Samsung</c>

00:15:51.749 --> 00:15:51.759 align:start position:0%
or lose. It's about whether Samsung
 

00:15:51.759 --> 00:15:54.870 align:start position:0%
or lose. It's about whether Samsung
winds<00:15:52.079><c> up</c><00:15:52.240><c> paying</c><00:15:52.480><c> more</c><00:15:52.720><c> than</c><00:15:52.959><c> $900</c><00:15:54.399><c> to</c><00:15:54.639><c> deal</c>

00:15:54.870 --> 00:15:54.880 align:start position:0%
winds up paying more than $900 to deal
 

00:15:54.880 --> 00:15:56.310 align:start position:0%
winds up paying more than $900 to deal
with<00:15:54.959><c> this</c><00:15:55.120><c> in</c><00:15:55.360><c> court</c><00:15:55.600><c> than</c><00:15:55.839><c> they</c><00:15:56.000><c> would</c><00:15:56.079><c> have</c>

00:15:56.310 --> 00:15:56.320 align:start position:0%
with this in court than they would have
 

00:15:56.320 --> 00:15:59.590 align:start position:0%
with this in court than they would have
simply<00:15:56.720><c> replacing</c><00:15:57.040><c> my</c><00:15:57.199><c> SSD.</c>

00:15:59.590 --> 00:15:59.600 align:start position:0%
simply replacing my SSD.
 

00:15:59.600 --> 00:16:01.829 align:start position:0%
simply replacing my SSD.
I<00:15:59.839><c> look</c><00:16:00.000><c> forward</c><00:16:00.240><c> to</c><00:16:00.320><c> seeing</c><00:16:00.480><c> you</c><00:16:00.639><c> in</c><00:16:00.800><c> court.</c>

00:16:01.829 --> 00:16:01.839 align:start position:0%
I look forward to seeing you in court.
 

00:16:01.839 --> 00:16:03.829 align:start position:0%
I look forward to seeing you in court.
Unfortunately,<00:16:02.399><c> I</c><00:16:02.560><c> have</c><00:16:02.639><c> to</c><00:16:02.720><c> wait</c><00:16:02.959><c> 60</c><00:16:03.199><c> days.</c><00:16:03.600><c> I</c>

00:16:03.829 --> 00:16:03.839 align:start position:0%
Unfortunately, I have to wait 60 days. I
 

00:16:03.839 --> 00:16:07.110 align:start position:0%
Unfortunately, I have to wait 60 days. I
wish<00:16:03.920><c> it</c><00:16:04.079><c> could</c><00:16:04.240><c> be</c><00:16:04.399><c> tomorrow.</c>

00:16:07.110 --> 00:16:07.120 align:start position:0%
wish it could be tomorrow.
 

00:16:07.120 --> 00:16:08.629 align:start position:0%
wish it could be tomorrow.
I<00:16:07.360><c> look</c><00:16:07.519><c> forward</c><00:16:07.759><c> to</c><00:16:07.920><c> costing</c><00:16:08.240><c> you</c><00:16:08.399><c> more</c><00:16:08.560><c> money</c>

00:16:08.629 --> 00:16:08.639 align:start position:0%
I look forward to costing you more money
 

00:16:08.639 --> 00:16:09.990 align:start position:0%
I look forward to costing you more money
in<00:16:08.880><c> legal</c><00:16:09.120><c> fees</c><00:16:09.440><c> than</c><00:16:09.600><c> what</c><00:16:09.680><c> you</c><00:16:09.839><c> would</c><00:16:09.920><c> have</c>

00:16:09.990 --> 00:16:10.000 align:start position:0%
in legal fees than what you would have
 

00:16:10.000 --> 00:16:11.829 align:start position:0%
in legal fees than what you would have
paid<00:16:10.240><c> to</c><00:16:10.399><c> simply</c><00:16:10.639><c> replace</c><00:16:10.959><c> my</c><00:16:11.120><c> drive.</c><00:16:11.519><c> And</c><00:16:11.680><c> I</c>

00:16:11.829 --> 00:16:11.839 align:start position:0%
paid to simply replace my drive. And I
 

00:16:11.839 --> 00:16:13.030 align:start position:0%
paid to simply replace my drive. And I
hope<00:16:12.000><c> everybody</c><00:16:12.240><c> that</c><00:16:12.480><c> has</c><00:16:12.639><c> this</c><00:16:12.800><c> problem</c>

00:16:13.030 --> 00:16:13.040 align:start position:0%
hope everybody that has this problem
 

00:16:13.040 --> 00:16:15.189 align:start position:0%
hope everybody that has this problem
does<00:16:13.279><c> that.</c><00:16:13.920><c> Honestly,</c><00:16:14.399><c> I</c><00:16:14.560><c> truly</c><00:16:14.880><c> I</c><00:16:15.040><c> really</c>

00:16:15.189 --> 00:16:15.199 align:start position:0%
does that. Honestly, I truly I really
 

00:16:15.199 --> 00:16:17.189 align:start position:0%
does that. Honestly, I truly I really
hope<00:16:15.360><c> they</c><00:16:15.519><c> do.</c><00:16:15.839><c> I</c><00:16:16.000><c> I</c><00:16:16.320><c> hope</c><00:16:16.480><c> they</c><00:16:16.720><c> don't</c><00:16:16.880><c> accept</c>

00:16:17.189 --> 00:16:17.199 align:start position:0%
hope they do. I I hope they don't accept
 

00:16:17.199 --> 00:16:19.030 align:start position:0%
hope they do. I I hope they don't accept
this<00:16:17.440><c> [&nbsp;__&nbsp;]</c><00:16:17.920><c> line</c><00:16:18.320><c> that,</c><00:16:18.560><c> oh,</c><00:16:18.720><c> we</c><00:16:18.959><c> just</c>

00:16:19.030 --> 00:16:19.040 align:start position:0%
this [&nbsp;__&nbsp;] line that, oh, we just
 

00:16:19.040 --> 00:16:20.150 align:start position:0%
this [&nbsp;__&nbsp;] line that, oh, we just
don't<00:16:19.199><c> have</c><00:16:19.279><c> them</c><00:16:19.360><c> in</c><00:16:19.519><c> stock</c><00:16:19.759><c> anymore</c><00:16:20.000><c> for</c>

00:16:20.150 --> 00:16:20.160 align:start position:0%
don't have them in stock anymore for
 

00:16:20.160 --> 00:16:21.509 align:start position:0%
don't have them in stock anymore for
you.<00:16:20.480><c> I</c><00:16:20.639><c> think</c><00:16:20.800><c> normal</c><00:16:21.120><c> people</c><00:16:21.279><c> are</c><00:16:21.360><c> just</c>

00:16:21.509 --> 00:16:21.519 align:start position:0%
you. I think normal people are just
 

00:16:21.519 --> 00:16:22.710 align:start position:0%
you. I think normal people are just
starting<00:16:21.680><c> to</c><00:16:21.759><c> get</c><00:16:21.920><c> [&nbsp;__&nbsp;]</c><00:16:22.160><c> sick</c><00:16:22.320><c> of</c><00:16:22.399><c> that.</c>

00:16:22.710 --> 00:16:22.720 align:start position:0%
starting to get [&nbsp;__&nbsp;] sick of that.
 

00:16:22.720 --> 00:16:24.310 align:start position:0%
starting to get [&nbsp;__&nbsp;] sick of that.
seeing<00:16:22.959><c> these</c><00:16:23.199><c> companies</c><00:16:23.440><c> that</c><00:16:23.680><c> got</c><00:16:23.920><c> built</c><00:16:24.079><c> on</c>

00:16:24.310 --> 00:16:24.320 align:start position:0%
seeing these companies that got built on
 

00:16:24.320 --> 00:16:25.670 align:start position:0%
seeing these companies that got built on
normal<00:16:24.639><c> consumers</c><00:16:25.040><c> decide</c><00:16:25.279><c> that</c><00:16:25.440><c> we're</c><00:16:25.600><c> not</c>

00:16:25.670 --> 00:16:25.680 align:start position:0%
normal consumers decide that we're not
 

00:16:25.680 --> 00:16:27.189 align:start position:0%
normal consumers decide that we're not
going<00:16:25.759><c> to</c><00:16:25.839><c> sell</c><00:16:26.079><c> to</c><00:16:26.240><c> consumers</c><00:16:26.560><c> anymore</c><00:16:26.959><c> so</c>

00:16:27.189 --> 00:16:27.199 align:start position:0%
going to sell to consumers anymore so
 

00:16:27.199 --> 00:16:29.670 align:start position:0%
going to sell to consumers anymore so
that<00:16:27.279><c> we</c><00:16:27.519><c> can</c><00:16:28.079><c> so</c><00:16:28.240><c> that</c><00:16:28.399><c> we</c><00:16:28.560><c> can</c><00:16:29.040><c> sell</c><00:16:29.279><c> into</c><00:16:29.519><c> an</c>

00:16:29.670 --> 00:16:29.680 align:start position:0%
that we can so that we can sell into an
 

00:16:29.680 --> 00:16:32.389 align:start position:0%
that we can so that we can sell into an
AI<00:16:30.000><c> bubble.</c><00:16:30.560><c> [&nbsp;__&nbsp;]</c><00:16:30.880><c> that.</c><00:16:31.600><c> Sam</c><00:16:31.839><c> Alman</c><00:16:32.240><c> didn't</c>

00:16:32.389 --> 00:16:32.399 align:start position:0%
AI bubble. [&nbsp;__&nbsp;] that. Sam Alman didn't
 

00:16:32.399 --> 00:16:33.829 align:start position:0%
AI bubble. [&nbsp;__&nbsp;] that. Sam Alman didn't
build<00:16:32.560><c> your</c><00:16:32.720><c> company.</c><00:16:33.040><c> Dario</c><00:16:33.519><c> didn't</c><00:16:33.680><c> build</c>

00:16:33.829 --> 00:16:33.839 align:start position:0%
build your company. Dario didn't build
 

00:16:33.839 --> 00:16:35.189 align:start position:0%
build your company. Dario didn't build
your<00:16:34.000><c> company.</c><00:16:34.399><c> Consumers</c><00:16:34.800><c> built</c><00:16:35.040><c> your</c>

00:16:35.189 --> 00:16:35.199 align:start position:0%
your company. Consumers built your
 

00:16:35.199 --> 00:16:36.710 align:start position:0%
your company. Consumers built your
company<00:16:35.600><c> and</c><00:16:35.759><c> now</c><00:16:35.920><c> you're</c><00:16:36.079><c> [&nbsp;__&nbsp;]</c><00:16:36.399><c> them.</c><00:16:36.560><c> In</c>

00:16:36.710 --> 00:16:36.720 align:start position:0%
company and now you're [&nbsp;__&nbsp;] them. In
 

00:16:36.720 --> 00:16:38.629 align:start position:0%
company and now you're [&nbsp;__&nbsp;] them. In
response<00:16:36.959><c> to</c><00:16:37.120><c> that,</c><00:16:37.519><c> I'll</c><00:16:37.759><c> see</c><00:16:37.839><c> you</c><00:16:38.000><c> in</c><00:16:38.160><c> court.</c>

00:16:38.629 --> 00:16:38.639 align:start position:0%
response to that, I'll see you in court.
 

00:16:38.639 --> 00:16:40.629 align:start position:0%
response to that, I'll see you in court.
That's<00:16:38.880><c> it</c><00:16:39.040><c> for</c><00:16:39.120><c> today</c><00:16:39.440><c> and</c><00:16:39.680><c> as</c><00:16:39.920><c> always</c><00:16:40.320><c> I</c><00:16:40.560><c> hope</c>

00:16:40.629 --> 00:16:40.639 align:start position:0%
That's it for today and as always I hope
 

00:16:40.639 --> 00:16:43.040 align:start position:0%
That's it for today and as always I hope
you<00:16:40.800><c> learned</c>