Microsoft changed the terms of the sale
on Microsoft Office 2019. They released
this as perpetually licensed software
after releasing it as a perpetual
license. They stopped supporting it,
which okay, whatever. You're not going
to support software forever. But then
they made it so that this is not even
going to work and function properly into
the future. And they edited their
website to make it seem like they never
promised that. Check this out. I was
reading the site Jimmy Tech from San
Francisco. It said, and I quote, "In
October 2023, when Microsoft ended
support for Office 2019 for Mac, they
explicitly told customers, rest assured
that all of your Office 2019 apps will
continue to function." This sounds like
they are now breaking that promise. So,
I clicked the link to see what he's
talking about. And when I clicked the
link, it doesn't say that at all. Let
you can do it, Spectrum. You can There
you go. Support for Office 2019 ended on
October 10, 2023. Rest assured that all
your Office 2019 apps won't lose any
data. Your data can be accessed on any
supported Microsoft 365 or Office
product. That's and I look for the word
assured and that's the only time that
the word assured showed up in this
article. So what what is going on here?
Is this Jimmy lying to me? Is he
rage baiting me? No. I decided to go to
archive.org and I found that they
actually edited their website on
the same URL. Notice over here that it
says this is published May 15, 2026.
They didn't say updated May 15, 2026.
They said published May 15, 2026. But if
you go to archive.org, or you can see
what they actually said when they ended
support. Support for Office 2019 for Mac
will end on October 10, 2023. Rest
assured that all of your Office 2019
apps will continue to function. They
won't disappear from your Mac, nor will
you lose any data. So, they updated this
page. They didn't publish a new page.
They updated the existing page without
telling you that they did that to remove
the part where it said that the apps
will continue to function. If you want
to use these older versions of Microsoft
Office now, you can only use it in a
readonly mode. you're not going to be
able to edit or save your documents. So,
if you paid full price for a word
processor software 7 years ago, you're
not going to be able to use that word
processing software again, even though
you paid for the perpetual license.
Someone from Apple insider, Amber Neil,
makes a very good point. Certificates
can get renewed. The fact that Microsoft
is using the expiration of a certificate
as a deadline that retires older
versions of Office rather than quietly
renewing the certificate is a choice.
I'm not saying it's right to people
over. I want to be clear, but there's a
difference in the way that a small
company will somebody over versus
how a big company will somebody
over. It's usually like a a buttoned up
way versus the uh like the more direct
way. For instance, if I'm dealing with a
small bodega in Bedstey and I walk into
the deli, I have a suit and a tie and a
polo shirt and dress shoes and
everything. I may pay more money than
one of the people from the block that's
lived there for 40 years. They don't
have price tags on the merchandise and
the guy at the counter may just think
I'm willing to pay a dollar more, so
he'll charge me a dollar more. It's not
right, but it's kind of underhanded, but
it's different from how I would expect
Amazon to you over. Amazon will
sell something at a hyper low price. So,
when people are doing fulfillment by
Prime, they'll figure out who the
supplier is of the product and then
they'll start selling a cheaper product
and then once everybody that sells that
product is out of business, then they
may raise the price, right? It's a
different way of you. I expect
larger companies to do things
differently than smaller companies. I
don't expect you to just outright revise
your website and pretend that it wasn't
there and gaslight you. This is the type
of thing I expect from a company like
DCS. DCS is a company that sold horrible
batteries and they sued people who
pointed out that their batteries were of
low quality. They had a warranty policy
on their website. It said that the
battery will be determined to be
defective if it fails to deliver less
than 80% of its rated capacity during
the warranty period. Policy last updated
June 14th, 2021. Then a few years later,
they changed it to be 70% of the rated
capacity. And it still says policy last
updated June of 2021. So what they're
doing is they're gaslighting you. If you
went back to that page on their website,
you may think, "Oh, I guess it was 70%
all along. They're not screwing me if
they're refusing to cover it under
warranty." When in reality, they are
screwing you because they changed it.
This is what Microsoft did over here. It
doesn't say updated, right? It doesn't
They just took the exact same page where
it said, "Rest assured that your Office
apps will continue to function." They
changed it and now it doesn't
say it'll function and it says that you
won't be able to make like
that's not how you expect a big company
to you over. The big company is
supposed to put on a suit, dress it up a
little bit, have an enduser license
agreement where on page 89 it says they
can change the terms of the sale after
the sale and then say we're not
supported. That's the way they're
supposed to do it, right? They do it in
a more dressed up way. They don't not
supposed to do it in the like the
shanking in an alleyway. I'm not saying
that small businesses are worse than
large companies. I'm just saying that I
expect something more from a company
worth three or four trillion dollars
than just changing your website,
pretending that the change never
happens, and doing the type of that
I expect out of DCS batteries. You'll
see in the news that entire countries
are trying to move away from using
Microsoft software in Europe. And I
don't blame them when they are pulling
stuff like this. This is not even
professional revocation of ownership.
This is bush leak Let me know what
you think in the comments down below.
Would you feel more morally justified
pirating a Microsoft product when you
see that they have revoked ownership and
then they've edited their website so
that they just erased the part where it
said rest assured that it will continue
to function. If I had purchased
Microsoft Office 2019, which I have not
I do not I use Libra Office or Open
Office for free. But if I had purchased
it, I would feel absolutely no qualms
pirating the most new version of it
because you literally lied to me and you
gaslit me into believing that you never
said it was going to function
continuously all along. And I think that
archive.org really deserves a shout out
here for all the times in the channel
that we've been able to use archive.org
to prove that a company, whether a
really small company or a multi-t
trillion dollar company, has changed the
terms of the sale after the sale and gas
lit or lied to their subscribers or
their customers. I think archive.org and
the web archive deserves a donation or
at the very least recognition for the
great work that they do and allowing us
to help hold companies accountable. When
you see things like this, please do not
just email me but contribute an article
to the consumer rights wiki so that we
can have a written record of it. I like
having a written record of it because it
makes it very easy to update this as
things change, if I got anything wrong,
if there's a technical thing that could
be made differently and just so that you
have something that you could share with
your friends rather than a YouTube video
because there's a lot of people out
there that just don't want to listen to
me happen to a camera. So, it's nice to
be able to have an article that goes
over it. I'm going to try to start
including snapshots in these articles to
make it easier for people to follow and
see. That's it for today and as always,
I hope you learned something. I'll see
you in the next video. Bye. Now,
>> we also have the duty not to infringe
the IP rights in the process. It is in
fact the manufacturers who have the
relevant rights, not consumers.