WEBVTT Kind: captions Language: en 00:00:00.000 --> 00:00:01.030 align:start position:0% Hey<00:00:00.160> everybody,<00:00:00.480> how's<00:00:00.640> it<00:00:00.719> going?<00:00:00.960> Hope 00:00:01.030 --> 00:00:01.040 align:start position:0% Hey everybody, how's it going? Hope 00:00:01.040 --> 00:00:02.310 align:start position:0% Hey everybody, how's it going? Hope you're<00:00:01.199> having<00:00:01.280> a<00:00:01.360> lovely<00:00:01.600> day.<00:00:02.000> Welcome<00:00:02.159> to 00:00:02.310 --> 00:00:02.320 align:start position:0% you're having a lovely day. Welcome to 00:00:02.320 --> 00:00:03.429 align:start position:0% you're having a lovely day. Welcome to today's<00:00:02.639> episode<00:00:02.800> of<00:00:02.960> How<00:00:03.120> You're<00:00:03.280> Getting 00:00:03.429 --> 00:00:03.439 align:start position:0% today's episode of How You're Getting 00:00:03.439 --> 00:00:05.190 align:start position:0% today's episode of How You're Getting [ __ ]<00:00:03.760> I'm<00:00:03.840> your<00:00:04.000> host,<00:00:04.240> Lewis<00:00:04.560> Rossman. 00:00:05.190 --> 00:00:05.200 align:start position:0% [ __ ] I'm your host, Lewis Rossman. 00:00:05.200 --> 00:00:06.230 align:start position:0% [ __ ] I'm your host, Lewis Rossman. One<00:00:05.359> of<00:00:05.359> the<00:00:05.520> things<00:00:05.600> I<00:00:05.759> want<00:00:05.839> to<00:00:05.920> go<00:00:06.000> over 00:00:06.230 --> 00:00:06.240 align:start position:0% One of the things I want to go over 00:00:06.240 --> 00:00:08.390 align:start position:0% One of the things I want to go over today<00:00:06.400> is<00:00:06.640> a<00:00:06.879> strategy<00:00:07.279> for<00:00:07.520> anybody<00:00:07.919> who<00:00:08.160> has 00:00:08.390 --> 00:00:08.400 align:start position:0% today is a strategy for anybody who has 00:00:08.400 --> 00:00:10.390 align:start position:0% today is a strategy for anybody who has been<00:00:08.720> screwed<00:00:09.040> with<00:00:09.519> by<00:00:09.840> this<00:00:10.080> particular 00:00:10.390 --> 00:00:10.400 align:start position:0% been screwed with by this particular 00:00:10.400 --> 00:00:12.230 align:start position:0% been screwed with by this particular move<00:00:10.639> by<00:00:10.880> Anthropic.<00:00:11.440> Anthropic<00:00:12.000> makes 00:00:12.230 --> 00:00:12.240 align:start position:0% move by Anthropic. Anthropic makes 00:00:12.240 --> 00:00:13.990 align:start position:0% move by Anthropic. Anthropic makes Claude<00:00:12.639> AI<00:00:13.040> that<00:00:13.280> a<00:00:13.440> lot<00:00:13.519> of<00:00:13.599> people<00:00:13.759> use 00:00:13.990 --> 00:00:14.000 align:start position:0% Claude AI that a lot of people use 00:00:14.000 --> 00:00:15.509 align:start position:0% Claude AI that a lot of people use because<00:00:14.160> they<00:00:14.400> have<00:00:14.480> a<00:00:14.639> really<00:00:14.799> nice<00:00:15.040> harness 00:00:15.509 --> 00:00:15.519 align:start position:0% because they have a really nice harness 00:00:15.519 --> 00:00:17.269 align:start position:0% because they have a really nice harness for<00:00:15.759> claude<00:00:16.160> code.<00:00:16.400> It<00:00:16.560> just<00:00:16.800> for<00:00:16.960> a<00:00:17.119> lot<00:00:17.199> of 00:00:17.269 --> 00:00:17.279 align:start position:0% for claude code. It just for a lot of 00:00:17.279 --> 00:00:19.269 align:start position:0% for claude code. It just for a lot of people,<00:00:17.520> the<00:00:17.760> reason<00:00:17.840> they<00:00:18.080> enjoy<00:00:18.320> it<00:00:18.560> is<00:00:18.960> it 00:00:19.269 --> 00:00:19.279 align:start position:0% people, the reason they enjoy it is it 00:00:19.279 --> 00:00:22.070 align:start position:0% people, the reason they enjoy it is it just<00:00:19.520> works.<00:00:20.160> I've<00:00:20.480> noticed<00:00:20.800> that<00:00:21.119> Gemini<00:00:21.760> has 00:00:22.070 --> 00:00:22.080 align:start position:0% just works. I've noticed that Gemini has 00:00:22.080 --> 00:00:23.750 align:start position:0% just works. I've noticed that Gemini has the<00:00:22.240> most<00:00:22.480> information<00:00:22.880> on<00:00:23.119> certain<00:00:23.359> things, 00:00:23.750 --> 00:00:23.760 align:start position:0% the most information on certain things, 00:00:23.760 --> 00:00:25.590 align:start position:0% the most information on certain things, particularly<00:00:24.080> when<00:00:24.240> it<00:00:24.400> comes<00:00:24.560> to<00:00:24.880> how<00:00:25.199> Google 00:00:25.590 --> 00:00:25.600 align:start position:0% particularly when it comes to how Google 00:00:25.600 --> 00:00:27.670 align:start position:0% particularly when it comes to how Google search<00:00:25.760> engine<00:00:26.080> optimization<00:00:27.119> rankings<00:00:27.439> and 00:00:27.670 --> 00:00:27.680 align:start position:0% search engine optimization rankings and 00:00:27.680 --> 00:00:29.269 align:start position:0% search engine optimization rankings and algorithms<00:00:28.160> work.<00:00:28.480> But<00:00:28.640> when<00:00:28.800> it<00:00:28.880> comes<00:00:29.039> to 00:00:29.269 --> 00:00:29.279 align:start position:0% algorithms work. But when it comes to 00:00:29.279 --> 00:00:31.029 align:start position:0% algorithms work. But when it comes to actually<00:00:29.599> having<00:00:29.760> an<00:00:30.000> agentic<00:00:30.480> workflow<00:00:30.800> that 00:00:31.029 --> 00:00:31.039 align:start position:0% actually having an agentic workflow that 00:00:31.039 --> 00:00:32.709 align:start position:0% actually having an agentic workflow that just<00:00:31.199> produces<00:00:31.599> something<00:00:31.840> that<00:00:32.079> works, 00:00:32.709 --> 00:00:32.719 align:start position:0% just produces something that works, 00:00:32.719 --> 00:00:34.709 align:start position:0% just produces something that works, cloud<00:00:33.040> code<00:00:33.200> is<00:00:33.360> surprisingly<00:00:33.840> good.<00:00:34.239> And<00:00:34.480> I 00:00:34.709 --> 00:00:34.719 align:start position:0% cloud code is surprisingly good. And I 00:00:34.719 --> 00:00:37.030 align:start position:0% cloud code is surprisingly good. And I think<00:00:34.880> that<00:00:35.200> they<00:00:35.760> are<00:00:36.160> they<00:00:36.480> are<00:00:36.559> realizing 00:00:37.030 --> 00:00:37.040 align:start position:0% think that they are they are realizing 00:00:37.040 --> 00:00:38.790 align:start position:0% think that they are they are realizing this<00:00:37.440> and<00:00:37.680> that<00:00:37.840> they're<00:00:38.079> realizing<00:00:38.559> that 00:00:38.790 --> 00:00:38.800 align:start position:0% this and that they're realizing that 00:00:38.800 --> 00:00:41.270 align:start position:0% this and that they're realizing that they<00:00:39.040> have<00:00:39.200> a<00:00:39.520> certain<00:00:40.079> market<00:00:40.800> advantage 00:00:41.270 --> 00:00:41.280 align:start position:0% they have a certain market advantage 00:00:41.280 --> 00:00:43.670 align:start position:0% they have a certain market advantage there<00:00:41.760> and<00:00:42.000> they<00:00:42.399> and<00:00:42.640> as<00:00:43.040> people<00:00:43.440> were 00:00:43.670 --> 00:00:43.680 align:start position:0% there and they and as people were 00:00:43.680 --> 00:00:46.389 align:start position:0% there and they and as people were flocking<00:00:44.079> to<00:00:44.320> claude<00:00:44.719> code,<00:00:45.280> they<00:00:45.600> started<00:00:46.000> us 00:00:46.389 --> 00:00:46.399 align:start position:0% flocking to claude code, they started us 00:00:46.399 --> 00:00:47.750 align:start position:0% flocking to claude code, they started us they<00:00:46.559> they<00:00:46.719> started<00:00:46.960> doing<00:00:47.120> this<00:00:47.280> [ __ ]<00:00:47.440> that<00:00:47.600> I 00:00:47.750 --> 00:00:47.760 align:start position:0% they they started doing this [ __ ] that I 00:00:47.760 --> 00:00:48.950 align:start position:0% they they started doing this [ __ ] that I just<00:00:47.920> find<00:00:48.000> to<00:00:48.160> be<00:00:48.239> kind<00:00:48.399> of<00:00:48.480> sloppy<00:00:48.800> and 00:00:48.950 --> 00:00:48.960 align:start position:0% just find to be kind of sloppy and 00:00:48.960 --> 00:00:50.709 align:start position:0% just find to be kind of sloppy and underhanded.<00:00:49.680> So<00:00:49.920> in<00:00:50.079> order<00:00:50.239> to<00:00:50.399> explain 00:00:50.709 --> 00:00:50.719 align:start position:0% underhanded. So in order to explain 00:00:50.719 --> 00:00:52.630 align:start position:0% underhanded. So in order to explain this,<00:00:50.879> I<00:00:51.120> want<00:00:51.200> to<00:00:51.360> try<00:00:51.520> and<00:00:51.760> make<00:00:51.840> an<00:00:52.000> analogy 00:00:52.630 --> 00:00:52.640 align:start position:0% this, I want to try and make an analogy 00:00:52.640 --> 00:00:53.830 align:start position:0% this, I want to try and make an analogy to<00:00:52.960> something<00:00:53.120> that<00:00:53.280> more<00:00:53.440> of<00:00:53.520> you<00:00:53.680> will 00:00:53.830 --> 00:00:53.840 align:start position:0% to something that more of you will 00:00:53.840 --> 00:00:54.950 align:start position:0% to something that more of you will understand<00:00:54.160> if<00:00:54.320> you<00:00:54.399> don't<00:00:54.480> use<00:00:54.640> AI 00:00:54.950 --> 00:00:54.960 align:start position:0% understand if you don't use AI 00:00:54.960 --> 00:00:56.310 align:start position:0% understand if you don't use AI regularly.<00:00:55.360> Let's<00:00:55.600> say<00:00:55.680> that<00:00:55.840> your<00:00:56.000> internet 00:00:56.310 --> 00:00:56.320 align:start position:0% regularly. Let's say that your internet 00:00:56.320 --> 00:00:57.990 align:start position:0% regularly. Let's say that your internet service<00:00:56.559> provider<00:00:56.960> charges<00:00:57.199> you<00:00:57.520> $100<00:00:57.840> a 00:00:57.990 --> 00:00:58.000 align:start position:0% service provider charges you $100 a 00:00:58.000 --> 00:00:59.349 align:start position:0% service provider charges you $100 a month<00:00:58.160> and<00:00:58.320> you've<00:00:58.480> got<00:00:58.640> 100<00:00:58.879> gigabytes<00:00:59.280> a 00:00:59.349 --> 00:00:59.359 align:start position:0% month and you've got 100 gigabytes a 00:00:59.359 --> 00:01:01.270 align:start position:0% month and you've got 100 gigabytes a month<00:00:59.520> of<00:00:59.760> data,<00:01:00.079> but<00:01:00.320> after<00:01:00.559> you<00:01:00.719> go<00:01:00.800> over<00:01:01.039> 100 00:01:01.270 --> 00:01:01.280 align:start position:0% month of data, but after you go over 100 00:01:01.280 --> 00:01:03.029 align:start position:0% month of data, but after you go over 100 gigabytes<00:01:01.680> a<00:01:01.840> month,<00:01:02.160> they<00:01:02.480> start<00:01:02.719> charging 00:01:03.029 --> 00:01:03.039 align:start position:0% gigabytes a month, they start charging 00:01:03.039 --> 00:01:05.750 align:start position:0% gigabytes a month, they start charging you<00:01:03.440> $10<00:01:03.760> a<00:01:03.920> gigabyte.<00:01:04.479> Now,<00:01:04.720> let's<00:01:04.960> say<00:01:05.199> that 00:01:05.750 --> 00:01:05.760 align:start position:0% you $10 a gigabyte. Now, let's say that 00:01:05.760 --> 00:01:07.910 align:start position:0% you $10 a gigabyte. Now, let's say that you<00:01:06.000> have<00:01:06.159> used<00:01:06.479> 70<00:01:06.720> gigabytes<00:01:07.280> of<00:01:07.439> your<00:01:07.680> 100 00:01:07.910 --> 00:01:07.920 align:start position:0% you have used 70 gigabytes of your 100 00:01:07.920 --> 00:01:09.750 align:start position:0% you have used 70 gigabytes of your 100 gigabyte<00:01:08.320> quota<00:01:08.640> for<00:01:08.799> the<00:01:08.880> month.<00:01:09.360> But<00:01:09.520> once 00:01:09.750 --> 00:01:09.760 align:start position:0% gigabyte quota for the month. But once 00:01:09.760 --> 00:01:11.590 align:start position:0% gigabyte quota for the month. But once you<00:01:09.920> start<00:01:10.080> using<00:01:10.320> Bit<00:01:10.640> Torrent,<00:01:11.200> they<00:01:11.360> start 00:01:11.590 --> 00:01:11.600 align:start position:0% you start using Bit Torrent, they start 00:01:11.600 --> 00:01:13.350 align:start position:0% you start using Bit Torrent, they start billing<00:01:11.840> you<00:01:12.080> $10<00:01:12.400> a<00:01:12.560> gigabyte<00:01:13.040> even<00:01:13.200> though 00:01:13.350 --> 00:01:13.360 align:start position:0% billing you $10 a gigabyte even though 00:01:13.360 --> 00:01:14.950 align:start position:0% billing you $10 a gigabyte even though you've<00:01:13.520> only<00:01:13.680> used<00:01:13.840> up<00:01:14.080> 70<00:01:14.320> gigabytes<00:01:14.720> of<00:01:14.799> your 00:01:14.950 --> 00:01:14.960 align:start position:0% you've only used up 70 gigabytes of your 00:01:14.960 --> 00:01:16.390 align:start position:0% you've only used up 70 gigabytes of your 100<00:01:15.200> gigabyte<00:01:15.520> quota.<00:01:15.840> And<00:01:16.000> let's<00:01:16.080> say<00:01:16.240> that 00:01:16.390 --> 00:01:16.400 align:start position:0% 100 gigabyte quota. And let's say that 00:01:16.400 --> 00:01:17.670 align:start position:0% 100 gigabyte quota. And let's say that they<00:01:16.640> don't<00:01:16.799> even<00:01:16.960> [ __ ]<00:01:17.280> tell<00:01:17.360> you<00:01:17.520> that 00:01:17.670 --> 00:01:17.680 align:start position:0% they don't even [ __ ] tell you that 00:01:17.680 --> 00:01:19.030 align:start position:0% they don't even [ __ ] tell you that that's<00:01:17.840> why<00:01:18.000> they're<00:01:18.159> doing<00:01:18.320> it.<00:01:18.640> It's<00:01:18.880> only 00:01:19.030 --> 00:01:19.040 align:start position:0% that's why they're doing it. It's only 00:01:19.040 --> 00:01:20.469 align:start position:0% that's why they're doing it. It's only happening<00:01:19.360> when<00:01:19.520> you<00:01:19.680> use<00:01:19.840> Bit<00:01:20.080> Torrent 00:01:20.469 --> 00:01:20.479 align:start position:0% happening when you use Bit Torrent 00:01:20.479 --> 00:01:21.990 align:start position:0% happening when you use Bit Torrent because<00:01:20.640> they<00:01:20.799> associate<00:01:21.280> Bit<00:01:21.439> Torrent<00:01:21.840> with 00:01:21.990 --> 00:01:22.000 align:start position:0% because they associate Bit Torrent with 00:01:22.000 --> 00:01:23.830 align:start position:0% because they associate Bit Torrent with piracy.<00:01:22.720> And<00:01:23.040> let's<00:01:23.280> say<00:01:23.439> you're<00:01:23.600> not<00:01:23.680> even 00:01:23.830 --> 00:01:23.840 align:start position:0% piracy. And let's say you're not even 00:01:23.840 --> 00:01:24.870 align:start position:0% piracy. And let's say you're not even pirating<00:01:24.320> something.<00:01:24.479> Let's<00:01:24.640> say<00:01:24.720> you're 00:01:24.870 --> 00:01:24.880 align:start position:0% pirating something. Let's say you're 00:01:24.880 --> 00:01:26.310 align:start position:0% pirating something. Let's say you're using<00:01:25.040> Bit<00:01:25.200> Torrent<00:01:25.520> to<00:01:25.680> download<00:01:25.840> a<00:01:26.000> Linux 00:01:26.310 --> 00:01:26.320 align:start position:0% using Bit Torrent to download a Linux 00:01:26.320 --> 00:01:28.710 align:start position:0% using Bit Torrent to download a Linux ISO,<00:01:26.799> but<00:01:27.040> you're<00:01:27.280> still<00:01:27.520> getting<00:01:27.840> build<00:01:28.320> $10 00:01:28.710 --> 00:01:28.720 align:start position:0% ISO, but you're still getting build $10 00:01:28.720 --> 00:01:30.230 align:start position:0% ISO, but you're still getting build $10 a<00:01:28.960> gigabyte<00:01:29.439> even<00:01:29.600> though<00:01:29.759> you've<00:01:29.920> only<00:01:30.080> used 00:01:30.230 --> 00:01:30.240 align:start position:0% a gigabyte even though you've only used 00:01:30.240 --> 00:01:32.390 align:start position:0% a gigabyte even though you've only used up<00:01:30.400> 70<00:01:30.640> GB<00:01:31.040> of<00:01:31.200> your<00:01:31.280> 100<00:01:31.520> GB<00:01:31.840> quota.<00:01:32.240> This<00:01:32.320> is 00:01:32.390 --> 00:01:32.400 align:start position:0% up 70 GB of your 100 GB quota. This is 00:01:32.400 --> 00:01:33.749 align:start position:0% up 70 GB of your 100 GB quota. This is something<00:01:32.560> that<00:01:32.720> Claude<00:01:33.119> Code<00:01:33.439> has<00:01:33.600> been 00:01:33.749 --> 00:01:33.759 align:start position:0% something that Claude Code has been 00:01:33.759 --> 00:01:35.510 align:start position:0% something that Claude Code has been doing<00:01:34.079> if<00:01:34.240> you<00:01:34.400> have<00:01:34.560> certain<00:01:34.799> types<00:01:35.040> of<00:01:35.200> files 00:01:35.510 --> 00:01:35.520 align:start position:0% doing if you have certain types of files 00:01:35.520 --> 00:01:37.749 align:start position:0% doing if you have certain types of files in<00:01:35.759> your<00:01:36.000> directory<00:01:36.720> and<00:01:37.040> they're<00:01:37.520> just 00:01:37.749 --> 00:01:37.759 align:start position:0% in your directory and they're just 00:01:37.759 --> 00:01:39.270 align:start position:0% in your directory and they're just telling<00:01:38.000> you,<00:01:38.240> "Yeah,<00:01:38.560> it<00:01:38.720> may<00:01:38.799> have<00:01:38.960> been<00:01:39.040> an 00:01:39.270 --> 00:01:39.280 align:start position:0% telling you, "Yeah, it may have been an 00:01:39.280 --> 00:01:41.030 align:start position:0% telling you, "Yeah, it may have been an error.<00:01:39.520> We<00:01:39.680> don't<00:01:39.840> care."<00:01:40.320> So,<00:01:40.720> there<00:01:40.880> are 00:01:41.030 --> 00:01:41.040 align:start position:0% error. We don't care." So, there are 00:01:41.040 --> 00:01:42.789 align:start position:0% error. We don't care." So, there are people<00:01:41.200> that<00:01:41.439> like<00:01:41.759> Claude,<00:01:42.240> but<00:01:42.400> they<00:01:42.560> also 00:01:42.789 --> 00:01:42.799 align:start position:0% people that like Claude, but they also 00:01:42.799 --> 00:01:44.390 align:start position:0% people that like Claude, but they also like<00:01:42.960> using<00:01:43.200> their<00:01:43.360> Claude<00:01:43.759> account<00:01:44.159> with 00:01:44.390 --> 00:01:44.400 align:start position:0% like using their Claude account with 00:01:44.400 --> 00:01:47.030 align:start position:0% like using their Claude account with other<00:01:44.640> frameworks<00:01:45.280> where<00:01:45.680> it<00:01:45.920> just<00:01:46.159> may<00:01:46.640> work 00:01:47.030 --> 00:01:47.040 align:start position:0% other frameworks where it just may work 00:01:47.040 --> 00:01:49.429 align:start position:0% other frameworks where it just may work better<00:01:47.759> for<00:01:48.000> their<00:01:48.240> particular<00:01:48.640> use<00:01:48.880> case 00:01:49.429 --> 00:01:49.439 align:start position:0% better for their particular use case 00:01:49.439 --> 00:01:51.190 align:start position:0% better for their particular use case than<00:01:49.759> Claude's<00:01:50.240> own<00:01:50.399> harness.<00:01:50.799> Some<00:01:51.040> people 00:01:51.190 --> 00:01:51.200 align:start position:0% than Claude's own harness. Some people 00:01:51.200 --> 00:01:52.630 align:start position:0% than Claude's own harness. Some people may<00:01:51.439> want<00:01:51.520> to<00:01:51.600> use<00:01:51.759> it<00:01:51.840> with<00:01:52.000> openclaw<00:01:52.479> and 00:01:52.630 --> 00:01:52.640 align:start position:0% may want to use it with openclaw and 00:01:52.640 --> 00:01:55.270 align:start position:0% may want to use it with openclaw and other<00:01:52.799> things.<00:01:53.360> And<00:01:54.159> if<00:01:54.479> people<00:01:54.640> who<00:01:54.880> do<00:01:55.040> that 00:01:55.270 --> 00:01:55.280 align:start position:0% other things. And if people who do that 00:01:55.280 --> 00:01:56.789 align:start position:0% other things. And if people who do that tend<00:01:55.520> to<00:01:55.680> have<00:01:55.920> certain<00:01:56.240> files<00:01:56.479> in<00:01:56.640> their 00:01:56.789 --> 00:01:56.799 align:start position:0% tend to have certain files in their 00:01:56.799 --> 00:01:58.230 align:start position:0% tend to have certain files in their directory.<00:01:57.280> So<00:01:57.439> in<00:01:57.600> this<00:01:57.759> case,<00:01:58.000> this 00:01:58.230 --> 00:01:58.240 align:start position:0% directory. So in this case, this 00:01:58.240 --> 00:02:00.310 align:start position:0% directory. So in this case, this gentleman<00:01:58.560> is<00:01:58.719> talking<00:01:58.960> about<00:01:59.119> how<00:01:59.520> if<00:01:59.759> he<00:02:00.000> has 00:02:00.310 --> 00:02:00.320 align:start position:0% gentleman is talking about how if he has 00:02:00.320 --> 00:02:02.709 align:start position:0% gentleman is talking about how if he has a<00:02:00.560> file<00:02:00.880> called<00:02:01.200> Hermes.md 00:02:02.709 --> 00:02:02.719 align:start position:0% a file called Hermes.md 00:02:02.719 --> 00:02:05.109 align:start position:0% a file called Hermes.md in<00:02:02.960> the<00:02:03.200> directory,<00:02:03.920> instead<00:02:04.320> of<00:02:04.640> being<00:02:04.880> part 00:02:05.109 --> 00:02:05.119 align:start position:0% in the directory, instead of being part 00:02:05.119 --> 00:02:06.870 align:start position:0% in the directory, instead of being part of<00:02:05.200> his<00:02:05.439> plan,<00:02:05.920> it'll<00:02:06.159> start<00:02:06.320> going<00:02:06.640> what's 00:02:06.870 --> 00:02:06.880 align:start position:0% of his plan, it'll start going what's 00:02:06.880 --> 00:02:09.029 align:start position:0% of his plan, it'll start going what's called<00:02:07.040> extra<00:02:07.439> usage.<00:02:08.080> Now,<00:02:08.399> if<00:02:08.640> you<00:02:08.720> have<00:02:08.879> a 00:02:09.029 --> 00:02:09.039 align:start position:0% called extra usage. Now, if you have a 00:02:09.039 --> 00:02:11.350 align:start position:0% called extra usage. Now, if you have a Claude<00:02:09.440> Max<00:02:09.759> plan,<00:02:10.160> you<00:02:10.319> pay<00:02:10.560> $200<00:02:11.039> a<00:02:11.200> month 00:02:11.350 --> 00:02:11.360 align:start position:0% Claude Max plan, you pay $200 a month 00:02:11.360 --> 00:02:12.630 align:start position:0% Claude Max plan, you pay $200 a month and<00:02:11.520> you're<00:02:11.680> supposed<00:02:11.840> to<00:02:11.920> get<00:02:12.000> a<00:02:12.160> [ __ ]<00:02:12.400> ton<00:02:12.560> of 00:02:12.630 --> 00:02:12.640 align:start position:0% and you're supposed to get a [ __ ] ton of 00:02:12.640 --> 00:02:15.110 align:start position:0% and you're supposed to get a [ __ ] ton of usage.<00:02:13.200> But<00:02:13.360> once<00:02:13.680> you<00:02:13.840> run<00:02:14.080> out<00:02:14.239> of<00:02:14.480> usage<00:02:14.959> for 00:02:15.110 --> 00:02:15.120 align:start position:0% usage. But once you run out of usage for 00:02:15.120 --> 00:02:16.550 align:start position:0% usage. But once you run out of usage for a<00:02:15.280> particular<00:02:15.599> time<00:02:15.840> period,<00:02:16.160> the<00:02:16.319> way<00:02:16.400> it 00:02:16.550 --> 00:02:16.560 align:start position:0% a particular time period, the way it 00:02:16.560 --> 00:02:18.869 align:start position:0% a particular time period, the way it works<00:02:16.800> is<00:02:17.200> it'll<00:02:17.599> stop<00:02:17.840> working.<00:02:18.480> But<00:02:18.720> you 00:02:18.869 --> 00:02:18.879 align:start position:0% works is it'll stop working. But you 00:02:18.879 --> 00:02:20.229 align:start position:0% works is it'll stop working. But you have<00:02:18.959> the<00:02:19.120> option<00:02:19.280> to<00:02:19.440> use<00:02:19.680> something<00:02:19.920> called 00:02:20.229 --> 00:02:20.239 align:start position:0% have the option to use something called 00:02:20.239 --> 00:02:22.070 align:start position:0% have the option to use something called extra<00:02:20.640> usage.<00:02:21.200> And<00:02:21.360> when<00:02:21.520> you<00:02:21.599> start<00:02:21.760> using 00:02:22.070 --> 00:02:22.080 align:start position:0% extra usage. And when you start using 00:02:22.080 --> 00:02:24.550 align:start position:0% extra usage. And when you start using extra<00:02:22.480> usage,<00:02:22.879> you<00:02:23.040> get<00:02:23.280> build<00:02:23.840> an<00:02:24.080> additional 00:02:24.550 --> 00:02:24.560 align:start position:0% extra usage, you get build an additional 00:02:24.560 --> 00:02:26.949 align:start position:0% extra usage, you get build an additional rate,<00:02:25.200> but<00:02:25.599> you're<00:02:26.000> able<00:02:26.160> to<00:02:26.319> continue<00:02:26.640> your 00:02:26.949 --> 00:02:26.959 align:start position:0% rate, but you're able to continue your 00:02:26.959 --> 00:02:28.630 align:start position:0% rate, but you're able to continue your project<00:02:27.200> without<00:02:27.599> being<00:02:27.760> interrupted.<00:02:28.480> And 00:02:28.630 --> 00:02:28.640 align:start position:0% project without being interrupted. And 00:02:28.640 --> 00:02:29.990 align:start position:0% project without being interrupted. And what<00:02:28.879> he<00:02:29.040> noticed<00:02:29.280> is<00:02:29.360> that<00:02:29.520> if<00:02:29.680> he<00:02:29.760> had 00:02:29.990 --> 00:02:30.000 align:start position:0% what he noticed is that if he had 00:02:30.000 --> 00:02:33.030 align:start position:0% what he noticed is that if he had hermes.md<00:02:31.360> as<00:02:31.599> a<00:02:31.840> file<00:02:32.160> in<00:02:32.400> a<00:02:32.560> directory 00:02:33.030 --> 00:02:33.040 align:start position:0% hermes.md as a file in a directory 00:02:33.040 --> 00:02:35.910 align:start position:0% hermes.md as a file in a directory written<00:02:33.360> with<00:02:33.680> capital<00:02:34.080> Hmees<00:02:35.040> and<00:02:35.280> then<00:02:35.680> MD 00:02:35.910 --> 00:02:35.920 align:start position:0% written with capital Hmees and then MD 00:02:35.920 --> 00:02:37.910 align:start position:0% written with capital Hmees and then MD for<00:02:36.080> markdown<00:02:36.480> as<00:02:36.640> an<00:02:36.800> extension,<00:02:37.440> that<00:02:37.680> even 00:02:37.910 --> 00:02:37.920 align:start position:0% for markdown as an extension, that even 00:02:37.920 --> 00:02:39.589 align:start position:0% for markdown as an extension, that even if<00:02:38.080> he<00:02:38.319> still<00:02:38.480> had<00:02:38.640> usage<00:02:39.040> left<00:02:39.280> in<00:02:39.440> his 00:02:39.589 --> 00:02:39.599 align:start position:0% if he still had usage left in his 00:02:39.599 --> 00:02:41.509 align:start position:0% if he still had usage left in his account,<00:02:39.920> even<00:02:40.080> if<00:02:40.239> he<00:02:40.400> was<00:02:40.480> only<00:02:40.640> 70<00:02:40.959> or<00:02:41.120> 80% 00:02:41.509 --> 00:02:41.519 align:start position:0% account, even if he was only 70 or 80% 00:02:41.519 --> 00:02:43.110 align:start position:0% account, even if he was only 70 or 80% the<00:02:41.680> way<00:02:41.840> there,<00:02:42.239> it<00:02:42.400> would<00:02:42.560> start<00:02:42.720> billing 00:02:43.110 --> 00:02:43.120 align:start position:0% the way there, it would start billing 00:02:43.120 --> 00:02:44.790 align:start position:0% the way there, it would start billing him<00:02:43.280> for<00:02:43.440> extra<00:02:43.760> usage<00:02:44.319> even<00:02:44.560> though<00:02:44.640> the 00:02:44.790 --> 00:02:44.800 align:start position:0% him for extra usage even though the 00:02:44.800 --> 00:02:46.869 align:start position:0% him for extra usage even though the usage<00:02:45.120> was<00:02:45.280> already<00:02:45.519> there.<00:02:46.000> Now,<00:02:46.400> I<00:02:46.640> may 00:02:46.869 --> 00:02:46.879 align:start position:0% usage was already there. Now, I may 00:02:46.879 --> 00:02:49.110 align:start position:0% usage was already there. Now, I may consent<00:02:47.519> to<00:02:47.760> having<00:02:48.080> extra<00:02:48.400> usage<00:02:48.720> in<00:02:48.959> my 00:02:49.110 --> 00:02:49.120 align:start position:0% consent to having extra usage in my 00:02:49.120 --> 00:02:50.390 align:start position:0% consent to having extra usage in my account.<00:02:49.440> It'll<00:02:49.680> ask<00:02:49.840> you<00:02:49.920> if<00:02:50.080> you<00:02:50.239> want<00:02:50.319> to 00:02:50.390 --> 00:02:50.400 align:start position:0% account. It'll ask you if you want to 00:02:50.400 --> 00:02:51.990 align:start position:0% account. It'll ask you if you want to consent,<00:02:50.879> but<00:02:51.040> that's<00:02:51.280> also<00:02:51.519> under<00:02:51.760> the 00:02:51.990 --> 00:02:52.000 align:start position:0% consent, but that's also under the 00:02:52.000 --> 00:02:53.110 align:start position:0% consent, but that's also under the understanding<00:02:52.400> that<00:02:52.560> you're<00:02:52.800> not<00:02:52.959> going<00:02:52.959> to 00:02:53.110 --> 00:02:53.120 align:start position:0% understanding that you're not going to 00:02:53.120 --> 00:02:54.949 align:start position:0% understanding that you're not going to start<00:02:53.280> billing<00:02:53.599> me<00:02:53.760> at<00:02:53.920> this<00:02:54.160> penalty<00:02:54.560> rate 00:02:54.949 --> 00:02:54.959 align:start position:0% start billing me at this penalty rate 00:02:54.959 --> 00:02:57.110 align:start position:0% start billing me at this penalty rate unless<00:02:55.280> I<00:02:55.519> used<00:02:55.760> up<00:02:55.920> all<00:02:56.080> my<00:02:56.239> usage.<00:02:56.800> And<00:02:56.959> he 00:02:57.110 --> 00:02:57.120 align:start position:0% unless I used up all my usage. And he 00:02:57.120 --> 00:02:59.190 align:start position:0% unless I used up all my usage. And he noticed<00:02:57.440> in<00:02:57.680> this<00:02:57.840> case,<00:02:58.239> the<00:02:58.480> only<00:02:58.720> time<00:02:58.879> this 00:02:59.190 --> 00:02:59.200 align:start position:0% noticed in this case, the only time this 00:02:59.200 --> 00:03:00.949 align:start position:0% noticed in this case, the only time this was<00:02:59.360> happening<00:02:59.760> is<00:03:00.000> if<00:03:00.160> I<00:03:00.319> had<00:03:00.480> this<00:03:00.720> written 00:03:00.949 --> 00:03:00.959 align:start position:0% was happening is if I had this written 00:03:00.959 --> 00:03:02.309 align:start position:0% was happening is if I had this written in<00:03:01.120> there.<00:03:01.440> And<00:03:01.599> that's<00:03:01.840> only<00:03:02.000> going<00:03:02.080> to<00:03:02.159> be 00:03:02.309 --> 00:03:02.319 align:start position:0% in there. And that's only going to be 00:03:02.319 --> 00:03:05.830 align:start position:0% in there. And that's only going to be written<00:03:02.560> in<00:03:02.720> there<00:03:03.040> usually<00:03:03.680> if<00:03:04.239> again,<00:03:05.440> but 00:03:05.830 --> 00:03:05.840 align:start position:0% written in there usually if again, but 00:03:05.840 --> 00:03:08.869 align:start position:0% written in there usually if again, but this<00:03:06.080> is<00:03:06.239> slippery,<00:03:06.560> but<00:03:07.760> they're<00:03:08.400> assuming 00:03:08.869 --> 00:03:08.879 align:start position:0% this is slippery, but they're assuming 00:03:08.879 --> 00:03:11.110 align:start position:0% this is slippery, but they're assuming that<00:03:09.200> the<00:03:09.440> people<00:03:09.680> that<00:03:09.920> have<00:03:10.080> this<00:03:10.319> there<00:03:10.800> are 00:03:11.110 --> 00:03:11.120 align:start position:0% that the people that have this there are 00:03:11.120 --> 00:03:12.790 align:start position:0% that the people that have this there are people<00:03:11.360> that<00:03:11.599> are<00:03:11.760> using<00:03:12.080> clawed<00:03:12.480> outside<00:03:12.720> of 00:03:12.790 --> 00:03:12.800 align:start position:0% people that are using clawed outside of 00:03:12.800 --> 00:03:14.229 align:start position:0% people that are using clawed outside of their<00:03:12.959> harness.<00:03:13.440> And<00:03:13.599> the<00:03:13.840> people<00:03:13.920> that<00:03:14.080> are 00:03:14.229 --> 00:03:14.239 align:start position:0% their harness. And the people that are 00:03:14.239 --> 00:03:15.509 align:start position:0% their harness. And the people that are using<00:03:14.319> it<00:03:14.480> outside<00:03:14.800> of<00:03:14.879> their<00:03:15.040> harness,<00:03:15.360> they 00:03:15.509 --> 00:03:15.519 align:start position:0% using it outside of their harness, they 00:03:15.519 --> 00:03:17.670 align:start position:0% using it outside of their harness, they really<00:03:15.680> want<00:03:15.760> to<00:03:15.920> push<00:03:16.080> to<00:03:16.239> API<00:03:16.720> billing.<00:03:17.280> API 00:03:17.670 --> 00:03:17.680 align:start position:0% really want to push to API billing. API 00:03:17.680 --> 00:03:19.509 align:start position:0% really want to push to API billing. API billing<00:03:18.000> is<00:03:18.159> where<00:03:18.319> instead<00:03:18.560> of<00:03:18.640> paying<00:03:19.040> $200 00:03:19.509 --> 00:03:19.519 align:start position:0% billing is where instead of paying $200 00:03:19.519 --> 00:03:20.949 align:start position:0% billing is where instead of paying $200 a<00:03:19.680> month<00:03:19.840> as<00:03:20.000> a<00:03:20.159> flat<00:03:20.319> rate<00:03:20.480> to<00:03:20.640> get<00:03:20.800> this 00:03:20.949 --> 00:03:20.959 align:start position:0% a month as a flat rate to get this 00:03:20.959 --> 00:03:22.470 align:start position:0% a month as a flat rate to get this amount<00:03:21.120> of<00:03:21.200> usage,<00:03:21.760> you're<00:03:22.000> paying<00:03:22.239> every 00:03:22.470 --> 00:03:22.480 align:start position:0% amount of usage, you're paying every 00:03:22.480 --> 00:03:24.309 align:start position:0% amount of usage, you're paying every single<00:03:22.800> time<00:03:23.040> you<00:03:23.280> make<00:03:23.440> a<00:03:23.680> query<00:03:24.000> based<00:03:24.239> on 00:03:24.309 --> 00:03:24.319 align:start position:0% single time you make a query based on 00:03:24.319 --> 00:03:26.949 align:start position:0% single time you make a query based on how<00:03:24.480> many<00:03:24.640> tokens<00:03:24.959> you're<00:03:25.120> using.<00:03:25.760> And<00:03:26.239> TLDDR, 00:03:26.949 --> 00:03:26.959 align:start position:0% how many tokens you're using. And TLDDR, 00:03:26.959 --> 00:03:28.390 align:start position:0% how many tokens you're using. And TLDDR, that's<00:03:27.200> way<00:03:27.440> more<00:03:27.599> expensive.<00:03:28.080> The<00:03:28.319> reason 00:03:28.390 --> 00:03:28.400 align:start position:0% that's way more expensive. The reason 00:03:28.400 --> 00:03:29.670 align:start position:0% that's way more expensive. The reason that<00:03:28.560> I<00:03:28.720> have<00:03:28.800> a<00:03:28.959> problem<00:03:29.040> with<00:03:29.200> this<00:03:29.360> is<00:03:29.519> if 00:03:29.670 --> 00:03:29.680 align:start position:0% that I have a problem with this is if 00:03:29.680 --> 00:03:31.750 align:start position:0% that I have a problem with this is if they<00:03:29.840> said<00:03:30.000> upfront,<00:03:30.720> by<00:03:30.879> the<00:03:31.040> way,<00:03:31.360> just<00:03:31.519> so 00:03:31.750 --> 00:03:31.760 align:start position:0% they said upfront, by the way, just so 00:03:31.760 --> 00:03:33.589 align:start position:0% they said upfront, by the way, just so you<00:03:31.920> know,<00:03:32.400> because<00:03:32.640> we<00:03:32.879> see<00:03:33.040> this<00:03:33.200> file<00:03:33.440> in 00:03:33.589 --> 00:03:33.599 align:start position:0% you know, because we see this file in 00:03:33.599 --> 00:03:35.270 align:start position:0% you know, because we see this file in your<00:03:33.760> directory,<00:03:34.560> we<00:03:34.720> are<00:03:34.879> going<00:03:34.959> to<00:03:35.120> start 00:03:35.270 --> 00:03:35.280 align:start position:0% your directory, we are going to start 00:03:35.280 --> 00:03:36.550 align:start position:0% your directory, we are going to start billing<00:03:35.599> you<00:03:35.760> at<00:03:35.920> the<00:03:36.080> higher<00:03:36.319> rate 00:03:36.550 --> 00:03:36.560 align:start position:0% billing you at the higher rate 00:03:36.560 --> 00:03:38.229 align:start position:0% billing you at the higher rate immediately<00:03:37.519> rather<00:03:37.760> than<00:03:38.000> actually 00:03:38.229 --> 00:03:38.239 align:start position:0% immediately rather than actually 00:03:38.239 --> 00:03:39.670 align:start position:0% immediately rather than actually allowing<00:03:38.560> you<00:03:38.720> to<00:03:38.799> use<00:03:38.959> the<00:03:39.120> usage<00:03:39.360> that<00:03:39.519> you 00:03:39.670 --> 00:03:39.680 align:start position:0% allowing you to use the usage that you 00:03:39.680 --> 00:03:41.910 align:start position:0% allowing you to use the usage that you have<00:03:39.760> for<00:03:40.000> $200<00:03:40.480> a<00:03:40.720> month.<00:03:41.280> That<00:03:41.440> would<00:03:41.599> be<00:03:41.680> one 00:03:41.910 --> 00:03:41.920 align:start position:0% have for $200 a month. That would be one 00:03:41.920 --> 00:03:44.070 align:start position:0% have for $200 a month. That would be one thing,<00:03:42.159> but<00:03:42.400> they<00:03:42.640> just<00:03:43.120> silently<00:03:43.599> took<00:03:43.840> his 00:03:44.070 --> 00:03:44.080 align:start position:0% thing, but they just silently took his 00:03:44.080 --> 00:03:45.990 align:start position:0% thing, but they just silently took his money<00:03:44.319> and<00:03:44.560> the<00:03:44.799> response<00:03:45.040> that<00:03:45.280> Claude<00:03:45.680> gave 00:03:45.990 --> 00:03:46.000 align:start position:0% money and the response that Claude gave 00:03:46.000 --> 00:03:47.990 align:start position:0% money and the response that Claude gave was<00:03:46.239> disgusting.<00:03:46.879> They<00:03:47.120> said<00:03:47.280> the<00:03:47.440> following. 00:03:47.990 --> 00:03:48.000 align:start position:0% was disgusting. They said the following. 00:03:48.000 --> 00:03:49.750 align:start position:0% was disgusting. They said the following. I<00:03:48.159> sincerely<00:03:48.640> apologize<00:03:49.040> for<00:03:49.200> the<00:03:49.360> disruption 00:03:49.750 --> 00:03:49.760 align:start position:0% I sincerely apologize for the disruption 00:03:49.760 --> 00:03:51.190 align:start position:0% I sincerely apologize for the disruption you<00:03:49.920> experienced<00:03:50.239> with<00:03:50.400> the<00:03:50.560> billing<00:03:50.879> routing 00:03:51.190 --> 00:03:51.200 align:start position:0% you experienced with the billing routing 00:03:51.200 --> 00:03:53.509 align:start position:0% you experienced with the billing routing issue.<00:03:51.920> We<00:03:52.159> take<00:03:52.319> service<00:03:52.640> reliability<00:03:53.280> very 00:03:53.509 --> 00:03:53.519 align:start position:0% issue. We take service reliability very 00:03:53.519 --> 00:03:55.190 align:start position:0% issue. We take service reliability very seriously.<00:03:54.239> However,<00:03:54.560> I<00:03:54.720> need<00:03:54.879> to<00:03:54.959> let<00:03:55.120> you 00:03:55.190 --> 00:03:55.200 align:start position:0% seriously. However, I need to let you 00:03:55.200 --> 00:03:56.470 align:start position:0% seriously. However, I need to let you know<00:03:55.280> that<00:03:55.440> we<00:03:55.599> are<00:03:55.760> unable<00:03:56.000> to<00:03:56.159> issue 00:03:56.470 --> 00:03:56.480 align:start position:0% know that we are unable to issue 00:03:56.480 --> 00:03:58.070 align:start position:0% know that we are unable to issue compensation<00:03:56.959> for<00:03:57.120> degraded<00:03:57.599> service<00:03:57.840> or 00:03:58.070 --> 00:03:58.080 align:start position:0% compensation for degraded service or 00:03:58.080 --> 00:03:59.350 align:start position:0% compensation for degraded service or technical<00:03:58.560> errors<00:03:58.720> that<00:03:58.959> result<00:03:59.120> in 00:03:59.350 --> 00:03:59.360 align:start position:0% technical errors that result in 00:03:59.360 --> 00:04:01.350 align:start position:0% technical errors that result in incorrect<00:03:59.840> billing<00:04:00.239> routing.<00:04:00.879> That<00:04:01.120> last 00:04:01.350 --> 00:04:01.360 align:start position:0% incorrect billing routing. That last 00:04:01.360 --> 00:04:03.030 align:start position:0% incorrect billing routing. That last sentence<00:04:01.680> over<00:04:01.920> there,<00:04:02.400> I<00:04:02.560> need<00:04:02.720> to<00:04:02.799> let<00:04:02.959> you 00:04:03.030 --> 00:04:03.040 align:start position:0% sentence over there, I need to let you 00:04:03.040 --> 00:04:05.110 align:start position:0% sentence over there, I need to let you know<00:04:03.200> that<00:04:03.360> we're<00:04:03.599> unable<00:04:04.000> to<00:04:04.159> compensate<00:04:04.720> you 00:04:05.110 --> 00:04:05.120 align:start position:0% know that we're unable to compensate you 00:04:05.120 --> 00:04:07.030 align:start position:0% know that we're unable to compensate you for<00:04:05.439> technical<00:04:06.000> errors<00:04:06.239> that<00:04:06.480> resulted<00:04:06.879> in 00:04:07.030 --> 00:04:07.040 align:start position:0% for technical errors that resulted in 00:04:07.040 --> 00:04:09.990 align:start position:0% for technical errors that resulted in you<00:04:07.280> being<00:04:07.519> build<00:04:07.920> improperly. 00:04:09.990 --> 00:04:10.000 align:start position:0% you being build improperly. 00:04:10.000 --> 00:04:12.390 align:start position:0% you being build improperly. That's<00:04:10.319> fraud<00:04:10.720> in<00:04:10.959> my<00:04:11.120> opinion.<00:04:11.680> And<00:04:12.080> uh<00:04:12.159> the 00:04:12.390 --> 00:04:12.400 align:start position:0% That's fraud in my opinion. And uh the 00:04:12.400 --> 00:04:13.990 align:start position:0% That's fraud in my opinion. And uh the way<00:04:12.560> that<00:04:12.720> I<00:04:13.040> would<00:04:13.120> respond<00:04:13.439> to<00:04:13.519> this<00:04:13.680> and<00:04:13.840> the 00:04:13.990 --> 00:04:14.000 align:start position:0% way that I would respond to this and the 00:04:14.000 --> 00:04:15.350 align:start position:0% way that I would respond to this and the way<00:04:14.080> that<00:04:14.159> I<00:04:14.319> would<00:04:14.480> suggest<00:04:14.640> that<00:04:14.879> all<00:04:15.040> of<00:04:15.200> you 00:04:15.350 --> 00:04:15.360 align:start position:0% way that I would suggest that all of you 00:04:15.360 --> 00:04:17.990 align:start position:0% way that I would suggest that all of you do<00:04:15.680> instead<00:04:16.000> of<00:04:16.160> simply<00:04:16.639> filing<00:04:17.040> a<00:04:17.359> technical 00:04:17.990 --> 00:04:18.000 align:start position:0% do instead of simply filing a technical 00:04:18.000 --> 00:04:20.150 align:start position:0% do instead of simply filing a technical query<00:04:18.639> or<00:04:18.880> a<00:04:19.120> technical<00:04:19.440> support<00:04:19.680> ticket<00:04:20.000> with 00:04:20.150 --> 00:04:20.160 align:start position:0% query or a technical support ticket with 00:04:20.160 --> 00:04:22.870 align:start position:0% query or a technical support ticket with Anthropic,<00:04:21.199> file<00:04:21.440> a<00:04:21.680> chargeback<00:04:22.400> and<00:04:22.639> then<00:04:22.800> do 00:04:22.870 --> 00:04:22.880 align:start position:0% Anthropic, file a chargeback and then do 00:04:22.880 --> 00:04:24.230 align:start position:0% Anthropic, file a chargeback and then do the<00:04:23.120> ticket.<00:04:23.360> And<00:04:23.520> I'm<00:04:23.840> I'm<00:04:24.000> trying<00:04:24.080> to<00:04:24.160> come 00:04:24.230 --> 00:04:24.240 align:start position:0% the ticket. And I'm I'm trying to come 00:04:24.240 --> 00:04:25.270 align:start position:0% the ticket. And I'm I'm trying to come at<00:04:24.400> this<00:04:24.560> from<00:04:24.639> the<00:04:24.800> business<00:04:24.960> owner 00:04:25.270 --> 00:04:25.280 align:start position:0% at this from the business owner 00:04:25.280 --> 00:04:27.749 align:start position:0% at this from the business owner perspective<00:04:25.600> is<00:04:25.840> what<00:04:26.000> would<00:04:26.639> get<00:04:26.880> me<00:04:27.440> most 00:04:27.749 --> 00:04:27.759 align:start position:0% perspective is what would get me most 00:04:27.759 --> 00:04:30.310 align:start position:0% perspective is what would get me most likely<00:04:28.240> to<00:04:28.800> change<00:04:29.040> the<00:04:29.280> way<00:04:29.440> my<00:04:29.680> behavior<00:04:30.000> is. 00:04:30.310 --> 00:04:30.320 align:start position:0% likely to change the way my behavior is. 00:04:30.320 --> 00:04:31.830 align:start position:0% likely to change the way my behavior is. And<00:04:30.479> that's<00:04:30.639> a<00:04:30.800> chargeback.<00:04:31.360> There's<00:04:31.520> a<00:04:31.680> few 00:04:31.830 --> 00:04:31.840 align:start position:0% And that's a chargeback. There's a few 00:04:31.840 --> 00:04:33.030 align:start position:0% And that's a chargeback. There's a few reasons<00:04:32.000> for<00:04:32.160> it.<00:04:32.400> So<00:04:32.479> when<00:04:32.639> there's<00:04:32.880> a 00:04:33.030 --> 00:04:33.040 align:start position:0% reasons for it. So when there's a 00:04:33.040 --> 00:04:34.550 align:start position:0% reasons for it. So when there's a chargeback,<00:04:33.520> I<00:04:33.680> have<00:04:33.759> to<00:04:33.919> respond<00:04:34.080> to<00:04:34.240> it<00:04:34.400> with 00:04:34.550 --> 00:04:34.560 align:start position:0% chargeback, I have to respond to it with 00:04:34.560 --> 00:04:35.909 align:start position:0% chargeback, I have to respond to it with my<00:04:34.720> argument.<00:04:35.199> Regardless<00:04:35.600> of<00:04:35.680> what<00:04:35.840> the 00:04:35.909 --> 00:04:35.919 align:start position:0% my argument. Regardless of what the 00:04:35.919 --> 00:04:37.909 align:start position:0% my argument. Regardless of what the end-user<00:04:36.400> license<00:04:36.800> agreement<00:04:37.199> says,<00:04:37.680> the 00:04:37.909 --> 00:04:37.919 align:start position:0% end-user license agreement says, the 00:04:37.919 --> 00:04:39.430 align:start position:0% end-user license agreement says, the person<00:04:38.080> that's<00:04:38.320> dealing<00:04:38.560> with<00:04:38.639> a<00:04:38.800> chargeback 00:04:39.430 --> 00:04:39.440 align:start position:0% person that's dealing with a chargeback 00:04:39.440 --> 00:04:41.749 align:start position:0% person that's dealing with a chargeback is<00:04:39.680> usually<00:04:40.080> an<00:04:40.320> underpaid<00:04:40.960> customer<00:04:41.360> support 00:04:41.749 --> 00:04:41.759 align:start position:0% is usually an underpaid customer support 00:04:41.759 --> 00:04:44.310 align:start position:0% is usually an underpaid customer support employee.<00:04:42.560> And<00:04:42.720> that<00:04:43.040> person,<00:04:44.000> it<00:04:44.160> may 00:04:44.310 --> 00:04:44.320 align:start position:0% employee. And that person, it may 00:04:44.320 --> 00:04:45.510 align:start position:0% employee. And that person, it may surprise<00:04:44.639> a<00:04:44.720> lot<00:04:44.800> of<00:04:44.880> you,<00:04:45.040> but<00:04:45.199> the<00:04:45.360> person 00:04:45.510 --> 00:04:45.520 align:start position:0% surprise a lot of you, but the person 00:04:45.520 --> 00:04:47.030 align:start position:0% surprise a lot of you, but the person that's<00:04:45.759> doing<00:04:45.919> that<00:04:46.080> is<00:04:46.320> usually<00:04:46.800> the 00:04:47.030 --> 00:04:47.040 align:start position:0% that's doing that is usually the 00:04:47.040 --> 00:04:48.629 align:start position:0% that's doing that is usually the underdog<00:04:47.520> themselves<00:04:47.919> in<00:04:48.160> their<00:04:48.320> personal 00:04:48.629 --> 00:04:48.639 align:start position:0% underdog themselves in their personal 00:04:48.639 --> 00:04:49.990 align:start position:0% underdog themselves in their personal life.<00:04:49.040> The<00:04:49.280> person<00:04:49.440> that<00:04:49.600> deals<00:04:49.840> with 00:04:49.990 --> 00:04:50.000 align:start position:0% life. The person that deals with 00:04:50.000 --> 00:04:52.230 align:start position:0% life. The person that deals with chargebacks<00:04:50.560> at<00:04:50.720> Visa<00:04:51.120> and<00:04:51.360> Mastercard<00:04:52.000> and 00:04:52.230 --> 00:04:52.240 align:start position:0% chargebacks at Visa and Mastercard and 00:04:52.240 --> 00:04:54.390 align:start position:0% chargebacks at Visa and Mastercard and Discover<00:04:52.880> and<00:04:53.040> Amex<00:04:53.600> is<00:04:53.840> not<00:04:54.000> somebody<00:04:54.240> that 00:04:54.390 --> 00:04:54.400 align:start position:0% Discover and Amex is not somebody that 00:04:54.400 --> 00:04:56.950 align:start position:0% Discover and Amex is not somebody that makes<00:04:54.720> $250,000<00:04:55.680> a<00:04:55.919> year.<00:04:56.400> They<00:04:56.560> are<00:04:56.639> not<00:04:56.800> the 00:04:56.950 --> 00:04:56.960 align:start position:0% makes $250,000 a year. They are not the 00:04:56.960 --> 00:04:59.270 align:start position:0% makes $250,000 a year. They are not the Epstein<00:04:57.440> class.<00:04:57.759> They<00:04:57.919> are<00:04:58.080> not<00:04:58.479> somebody<00:04:59.040> who 00:04:59.270 --> 00:04:59.280 align:start position:0% Epstein class. They are not somebody who 00:04:59.280 --> 00:05:00.710 align:start position:0% Epstein class. They are not somebody who is<00:04:59.440> looking<00:04:59.680> to<00:04:59.840> punch<00:05:00.080> down<00:05:00.320> on<00:05:00.400> the<00:05:00.560> little 00:05:00.710 --> 00:05:00.720 align:start position:0% is looking to punch down on the little 00:05:00.720 --> 00:05:02.390 align:start position:0% is looking to punch down on the little guy.<00:05:01.199> Very<00:05:01.520> often,<00:05:01.759> it's<00:05:01.919> the<00:05:02.080> exact 00:05:02.390 --> 00:05:02.400 align:start position:0% guy. Very often, it's the exact 00:05:02.400 --> 00:05:04.710 align:start position:0% guy. Very often, it's the exact opposite.<00:05:02.960> In<00:05:03.199> my<00:05:03.440> experience,<00:05:04.160> they<00:05:04.479> very 00:05:04.710 --> 00:05:04.720 align:start position:0% opposite. In my experience, they very 00:05:04.720 --> 00:05:06.150 align:start position:0% opposite. In my experience, they very often,<00:05:05.040> even<00:05:05.199> as<00:05:05.360> a<00:05:05.520> small<00:05:05.680> business,<00:05:06.000> even 00:05:06.150 --> 00:05:06.160 align:start position:0% often, even as a small business, even 00:05:06.160 --> 00:05:07.510 align:start position:0% often, even as a small business, even when<00:05:06.240> I<00:05:06.400> have<00:05:06.479> all<00:05:06.639> my<00:05:06.880> information<00:05:07.280> correct 00:05:07.510 --> 00:05:07.520 align:start position:0% when I have all my information correct 00:05:07.520 --> 00:05:08.870 align:start position:0% when I have all my information correct and<00:05:07.680> I<00:05:07.840> can<00:05:07.919> very<00:05:08.160> clearly<00:05:08.320> show<00:05:08.639> this 00:05:08.870 --> 00:05:08.880 align:start position:0% and I can very clearly show this 00:05:08.880 --> 00:05:10.629 align:start position:0% and I can very clearly show this customer<00:05:09.039> is<00:05:09.120> just<00:05:09.280> trying<00:05:09.360> to<00:05:09.520> milk<00:05:09.759> us,<00:05:10.240> they 00:05:10.629 --> 00:05:10.639 align:start position:0% customer is just trying to milk us, they 00:05:10.639 --> 00:05:12.950 align:start position:0% customer is just trying to milk us, they will<00:05:10.960> find<00:05:11.199> in<00:05:11.520> favor<00:05:11.680> of<00:05:11.840> the<00:05:12.080> customer. 00:05:12.950 --> 00:05:12.960 align:start position:0% will find in favor of the customer. 00:05:12.960 --> 00:05:14.230 align:start position:0% will find in favor of the customer. Sometimes<00:05:13.360> that<00:05:13.520> maybe<00:05:13.759> because<00:05:13.919> they<00:05:14.080> just 00:05:14.230 --> 00:05:14.240 align:start position:0% Sometimes that maybe because they just 00:05:14.240 --> 00:05:15.510 align:start position:0% Sometimes that maybe because they just fundamentally<00:05:14.800> don't<00:05:15.039> understand<00:05:15.280> the 00:05:15.510 --> 00:05:15.520 align:start position:0% fundamentally don't understand the 00:05:15.520 --> 00:05:17.510 align:start position:0% fundamentally don't understand the industry.<00:05:16.160> At<00:05:16.400> other<00:05:16.639> times,<00:05:17.039> it's<00:05:17.280> just 00:05:17.510 --> 00:05:17.520 align:start position:0% industry. At other times, it's just 00:05:17.520 --> 00:05:21.029 align:start position:0% industry. At other times, it's just because<00:05:18.960> again,<00:05:19.360> like<00:05:19.759> if<00:05:20.000> I'm<00:05:20.240> getting<00:05:20.400> paid, 00:05:21.029 --> 00:05:21.039 align:start position:0% because again, like if I'm getting paid, 00:05:21.039 --> 00:05:22.790 align:start position:0% because again, like if I'm getting paid, you<00:05:21.120> know,<00:05:21.280> [ __ ]<00:05:21.680> $7<00:05:22.000> an<00:05:22.240> hour,<00:05:22.479> like<00:05:22.639> I 00:05:22.790 --> 00:05:22.800 align:start position:0% you know, [ __ ] $7 an hour, like I 00:05:22.800 --> 00:05:23.990 align:start position:0% you know, [ __ ] $7 an hour, like I give<00:05:22.880> a<00:05:23.039> [ __ ]<00:05:23.199> to<00:05:23.360> defend<00:05:23.520> the<00:05:23.680> trillion 00:05:23.990 --> 00:05:24.000 align:start position:0% give a [ __ ] to defend the trillion 00:05:24.000 --> 00:05:25.029 align:start position:0% give a [ __ ] to defend the trillion dollar<00:05:24.160> company.<00:05:24.479> So,<00:05:24.639> here's<00:05:24.800> what<00:05:24.880> I'm 00:05:25.029 --> 00:05:25.039 align:start position:0% dollar company. So, here's what I'm 00:05:25.039 --> 00:05:26.150 align:start position:0% dollar company. So, here's what I'm suggesting<00:05:25.280> to<00:05:25.440> all<00:05:25.520> of<00:05:25.600> you.<00:05:25.840> Instead<00:05:26.080> of 00:05:26.150 --> 00:05:26.160 align:start position:0% suggesting to all of you. Instead of 00:05:26.160 --> 00:05:27.830 align:start position:0% suggesting to all of you. Instead of simply<00:05:26.400> filing<00:05:26.720> a<00:05:26.880> ticket<00:05:27.039> with<00:05:27.199> Anthropic, 00:05:27.830 --> 00:05:27.840 align:start position:0% simply filing a ticket with Anthropic, 00:05:27.840 --> 00:05:29.270 align:start position:0% simply filing a ticket with Anthropic, the<00:05:28.080> best<00:05:28.240> way<00:05:28.320> to<00:05:28.479> teach<00:05:28.639> them<00:05:28.720> a<00:05:28.880> lesson<00:05:29.120> is 00:05:29.270 --> 00:05:29.280 align:start position:0% the best way to teach them a lesson is 00:05:29.280 --> 00:05:30.950 align:start position:0% the best way to teach them a lesson is to<00:05:29.440> file<00:05:29.600> a<00:05:29.759> chargeback<00:05:30.240> prior<00:05:30.479> to<00:05:30.639> filing 00:05:30.950 --> 00:05:30.960 align:start position:0% to file a chargeback prior to filing 00:05:30.960 --> 00:05:32.390 align:start position:0% to file a chargeback prior to filing that<00:05:31.120> ticket<00:05:31.280> with<00:05:31.440> Anthropic<00:05:32.000> for<00:05:32.080> a<00:05:32.240> few 00:05:32.390 --> 00:05:32.400 align:start position:0% that ticket with Anthropic for a few 00:05:32.400 --> 00:05:33.990 align:start position:0% that ticket with Anthropic for a few reasons.<00:05:32.880> Number<00:05:33.120> one,<00:05:33.520> it<00:05:33.680> creates 00:05:33.990 --> 00:05:34.000 align:start position:0% reasons. Number one, it creates 00:05:34.000 --> 00:05:35.430 align:start position:0% reasons. Number one, it creates friction.<00:05:34.479> Instead<00:05:34.800> of<00:05:34.880> just<00:05:35.039> sending<00:05:35.280> this 00:05:35.430 --> 00:05:35.440 align:start position:0% friction. Instead of just sending this 00:05:35.440 --> 00:05:37.029 align:start position:0% friction. Instead of just sending this canned<00:05:35.680> response,<00:05:36.160> they<00:05:36.400> don't<00:05:36.560> have<00:05:36.639> to<00:05:36.800> log 00:05:37.029 --> 00:05:37.039 align:start position:0% canned response, they don't have to log 00:05:37.039 --> 00:05:38.710 align:start position:0% canned response, they don't have to log into<00:05:37.360> their<00:05:37.600> billing<00:05:37.919> system<00:05:38.160> and<00:05:38.400> log<00:05:38.560> in 00:05:38.710 --> 00:05:38.720 align:start position:0% into their billing system and log in 00:05:38.720 --> 00:05:40.310 align:start position:0% into their billing system and log in there<00:05:38.880> and<00:05:39.120> have<00:05:39.280> somebody<00:05:39.600> manually<00:05:40.080> create 00:05:40.310 --> 00:05:40.320 align:start position:0% there and have somebody manually create 00:05:40.320 --> 00:05:42.390 align:start position:0% there and have somebody manually create an<00:05:40.560> argument,<00:05:41.199> manually<00:05:41.759> respond<00:05:42.080> to<00:05:42.240> your 00:05:42.390 --> 00:05:42.400 align:start position:0% an argument, manually respond to your 00:05:42.400 --> 00:05:44.070 align:start position:0% an argument, manually respond to your complaints.<00:05:42.960> If<00:05:43.120> they<00:05:43.199> do<00:05:43.360> a<00:05:43.520> canned<00:05:43.759> response 00:05:44.070 --> 00:05:44.080 align:start position:0% complaints. If they do a canned response 00:05:44.080 --> 00:05:45.270 align:start position:0% complaints. If they do a canned response over<00:05:44.240> and<00:05:44.400> over<00:05:44.560> again,<00:05:44.800> the<00:05:44.960> person<00:05:45.039> on<00:05:45.199> the 00:05:45.270 --> 00:05:45.280 align:start position:0% over and over again, the person on the 00:05:45.280 --> 00:05:46.550 align:start position:0% over and over again, the person on the other<00:05:45.440> end<00:05:45.520> is<00:05:45.759> going<00:05:45.840> to<00:05:45.919> start<00:05:46.000> to<00:05:46.160> notice<00:05:46.400> a 00:05:46.550 --> 00:05:46.560 align:start position:0% other end is going to start to notice a 00:05:46.560 --> 00:05:47.749 align:start position:0% other end is going to start to notice a pattern<00:05:46.720> here<00:05:46.880> and<00:05:47.039> go,<00:05:47.199> "Yeah,<00:05:47.600> you<00:05:47.680> know 00:05:47.749 --> 00:05:47.759 align:start position:0% pattern here and go, "Yeah, you know 00:05:47.759 --> 00:05:49.430 align:start position:0% pattern here and go, "Yeah, you know what?<00:05:48.000> [ __ ]<00:05:48.160> that.<00:05:48.479> No."<00:05:49.039> And<00:05:49.280> more 00:05:49.430 --> 00:05:49.440 align:start position:0% what? [ __ ] that. No." And more 00:05:49.440 --> 00:05:51.430 align:start position:0% what? [ __ ] that. No." And more importantly,<00:05:50.080> if<00:05:50.320> a<00:05:50.560> company<00:05:50.880> gets<00:05:51.120> enough 00:05:51.430 --> 00:05:51.440 align:start position:0% importantly, if a company gets enough 00:05:51.440 --> 00:05:52.870 align:start position:0% importantly, if a company gets enough complaints,<00:05:52.080> a<00:05:52.240> lot<00:05:52.320> of<00:05:52.400> the<00:05:52.560> times<00:05:52.720> the 00:05:52.870 --> 00:05:52.880 align:start position:0% complaints, a lot of the times the 00:05:52.880 --> 00:05:55.430 align:start position:0% complaints, a lot of the times the merchant<00:05:53.280> services<00:05:53.680> provider<00:05:54.320> will<00:05:55.120> be<00:05:55.199> open 00:05:55.430 --> 00:05:55.440 align:start position:0% merchant services provider will be open 00:05:55.440 --> 00:05:57.350 align:start position:0% merchant services provider will be open to<00:05:55.600> just<00:05:55.840> dropping<00:05:56.240> them.<00:05:56.479> And<00:05:57.120> this<00:05:57.120> this 00:05:57.350 --> 00:05:57.360 align:start position:0% to just dropping them. And this this 00:05:57.360 --> 00:05:59.029 align:start position:0% to just dropping them. And this this comes<00:05:57.520> up<00:05:57.680> as<00:05:57.840> part<00:05:57.919> of<00:05:58.080> the<00:05:58.400> the<00:05:58.560> automated 00:05:59.029 --> 00:05:59.039 align:start position:0% comes up as part of the the automated 00:05:59.039 --> 00:06:00.469 align:start position:0% comes up as part of the the automated way<00:05:59.199> that<00:05:59.360> many<00:05:59.520> of<00:05:59.680> these<00:06:00.080> business 00:06:00.469 --> 00:06:00.479 align:start position:0% way that many of these business 00:06:00.479 --> 00:06:02.070 align:start position:0% way that many of these business companies<00:06:00.880> do<00:06:01.039> business<00:06:01.360> where<00:06:01.600> if<00:06:01.759> they<00:06:01.919> see 00:06:02.070 --> 00:06:02.080 align:start position:0% companies do business where if they see 00:06:02.080 --> 00:06:04.469 align:start position:0% companies do business where if they see that<00:06:02.320> there<00:06:02.560> is<00:06:02.800> a<00:06:03.039> certain<00:06:03.280> rate<00:06:03.680> of<00:06:04.160> credit 00:06:04.469 --> 00:06:04.479 align:start position:0% that there is a certain rate of credit 00:06:04.479 --> 00:06:08.150 align:start position:0% that there is a certain rate of credit card<00:06:04.720> transactions<00:06:05.759> to<00:06:07.120> chargebacks,<00:06:07.919> they 00:06:08.150 --> 00:06:08.160 align:start position:0% card transactions to chargebacks, they 00:06:08.160 --> 00:06:09.590 align:start position:0% card transactions to chargebacks, they just<00:06:08.319> say<00:06:08.479> this<00:06:08.639> is<00:06:08.800> not<00:06:08.960> worth<00:06:09.120> the<00:06:09.280> money<00:06:09.440> for 00:06:09.590 --> 00:06:09.600 align:start position:0% just say this is not worth the money for 00:06:09.600 --> 00:06:11.749 align:start position:0% just say this is not worth the money for us<00:06:10.000> because<00:06:10.240> it<00:06:10.479> actually<00:06:10.720> costs<00:06:11.039> them<00:06:11.280> money 00:06:11.749 --> 00:06:11.759 align:start position:0% us because it actually costs them money 00:06:11.759 --> 00:06:13.189 align:start position:0% us because it actually costs them money in<00:06:12.000> order<00:06:12.160> to<00:06:12.319> process<00:06:12.720> all<00:06:12.880> of<00:06:12.960> these 00:06:13.189 --> 00:06:13.199 align:start position:0% in order to process all of these 00:06:13.199 --> 00:06:15.029 align:start position:0% in order to process all of these chargebacks.<00:06:13.919> And<00:06:14.160> businesses<00:06:14.560> will<00:06:14.800> respond 00:06:15.029 --> 00:06:15.039 align:start position:0% chargebacks. And businesses will respond 00:06:15.039 --> 00:06:16.550 align:start position:0% chargebacks. And businesses will respond to<00:06:15.199> this<00:06:15.440> by<00:06:15.680> doing<00:06:15.840> whatever<00:06:16.160> they<00:06:16.319> need<00:06:16.400> to 00:06:16.550 --> 00:06:16.560 align:start position:0% to this by doing whatever they need to 00:06:16.560 --> 00:06:18.629 align:start position:0% to this by doing whatever they need to do<00:06:16.720> to<00:06:16.960> not<00:06:17.199> get<00:06:17.280> that<00:06:17.440> charge<00:06:17.759> back.<00:06:18.160> I<00:06:18.479> don't 00:06:18.629 --> 00:06:18.639 align:start position:0% do to not get that charge back. I don't 00:06:18.639 --> 00:06:19.990 align:start position:0% do to not get that charge back. I don't think<00:06:18.720> enough<00:06:19.039> people<00:06:19.280> understand<00:06:19.600> this.<00:06:19.840> And 00:06:19.990 --> 00:06:20.000 align:start position:0% think enough people understand this. And 00:06:20.000 --> 00:06:21.110 align:start position:0% think enough people understand this. And I<00:06:20.080> know<00:06:20.160> that<00:06:20.319> there<00:06:20.479> was<00:06:20.560> a<00:06:20.720> lot<00:06:20.800> of<00:06:20.880> friction 00:06:21.110 --> 00:06:21.120 align:start position:0% I know that there was a lot of friction 00:06:21.120 --> 00:06:22.950 align:start position:0% I know that there was a lot of friction in<00:06:21.280> the<00:06:21.440> chargeback<00:06:21.919> process<00:06:22.160> itself.<00:06:22.800> For 00:06:22.950 --> 00:06:22.960 align:start position:0% in the chargeback process itself. For 00:06:22.960 --> 00:06:24.309 align:start position:0% in the chargeback process itself. For instance,<00:06:23.280> if<00:06:23.520> you're<00:06:23.680> unfortunate<00:06:24.160> enough 00:06:24.309 --> 00:06:24.319 align:start position:0% instance, if you're unfortunate enough 00:06:24.319 --> 00:06:26.070 align:start position:0% instance, if you're unfortunate enough to<00:06:24.479> use<00:06:24.639> Chase<00:06:24.960> Bank,<00:06:25.280> when<00:06:25.520> you<00:06:25.600> click<00:06:25.840> report 00:06:26.070 --> 00:06:26.080 align:start position:0% to use Chase Bank, when you click report 00:06:26.080 --> 00:06:28.070 align:start position:0% to use Chase Bank, when you click report a<00:06:26.319> problem,<00:06:26.800> sometimes<00:06:27.199> it<00:06:27.440> works<00:06:27.759> and 00:06:28.070 --> 00:06:28.080 align:start position:0% a problem, sometimes it works and 00:06:28.080 --> 00:06:29.590 align:start position:0% a problem, sometimes it works and sometimes<00:06:28.479> it'll<00:06:28.880> tell<00:06:28.960> you<00:06:29.120> you<00:06:29.280> must<00:06:29.440> call 00:06:29.590 --> 00:06:29.600 align:start position:0% sometimes it'll tell you you must call 00:06:29.600 --> 00:06:30.710 align:start position:0% sometimes it'll tell you you must call this<00:06:29.759> number.<00:06:30.000> And<00:06:30.160> when<00:06:30.319> you<00:06:30.400> call<00:06:30.560> this 00:06:30.710 --> 00:06:30.720 align:start position:0% this number. And when you call this 00:06:30.720 --> 00:06:32.550 align:start position:0% this number. And when you call this number,<00:06:31.039> you<00:06:31.280> are<00:06:31.440> routed<00:06:31.759> to<00:06:31.919> somebody<00:06:32.240> who 00:06:32.550 --> 00:06:32.560 align:start position:0% number, you are routed to somebody who 00:06:32.560 --> 00:06:34.070 align:start position:0% number, you are routed to somebody who is<00:06:32.720> reading<00:06:32.960> off<00:06:33.120> of<00:06:33.199> a<00:06:33.360> script<00:06:33.520> and<00:06:33.759> life<00:06:33.919> is 00:06:34.070 --> 00:06:34.080 align:start position:0% is reading off of a script and life is 00:06:34.080 --> 00:06:37.510 align:start position:0% is reading off of a script and life is miserable.<00:06:35.280> I<00:06:35.520> know<00:06:35.680> it<00:06:35.840> sucks<00:06:36.160> for<00:06:37.199> you<00:06:37.360> may 00:06:37.510 --> 00:06:37.520 align:start position:0% miserable. I know it sucks for you may 00:06:37.520 --> 00:06:38.710 align:start position:0% miserable. I know it sucks for you may have<00:06:37.600> a<00:06:37.759> good<00:06:37.840> credit<00:06:38.080> card<00:06:38.240> provider,<00:06:38.639> you 00:06:38.710 --> 00:06:38.720 align:start position:0% have a good credit card provider, you 00:06:38.720 --> 00:06:39.749 align:start position:0% have a good credit card provider, you may<00:06:38.880> have<00:06:38.960> a<00:06:39.039> horrible<00:06:39.280> one,<00:06:39.440> you<00:06:39.520> may<00:06:39.680> not 00:06:39.749 --> 00:06:39.759 align:start position:0% may have a horrible one, you may not 00:06:39.759 --> 00:06:41.270 align:start position:0% may have a horrible one, you may not know<00:06:39.919> how<00:06:40.000> to<00:06:40.080> do<00:06:40.160> a<00:06:40.319> chargeback.<00:06:40.880> Just<00:06:41.120> trust 00:06:41.270 --> 00:06:41.280 align:start position:0% know how to do a chargeback. Just trust 00:06:41.280 --> 00:06:42.870 align:start position:0% know how to do a chargeback. Just trust me<00:06:41.440> on<00:06:41.600> this.<00:06:41.840> If<00:06:42.000> enough<00:06:42.240> of<00:06:42.400> you<00:06:42.639> stick 00:06:42.870 --> 00:06:42.880 align:start position:0% me on this. If enough of you stick 00:06:42.880 --> 00:06:44.309 align:start position:0% me on this. If enough of you stick together,<00:06:43.280> band<00:06:43.520> together,<00:06:43.759> and<00:06:44.000> file<00:06:44.160> a 00:06:44.309 --> 00:06:44.319 align:start position:0% together, band together, and file a 00:06:44.319 --> 00:06:46.390 align:start position:0% together, band together, and file a chargeback<00:06:44.720> on<00:06:45.039> anthropic,<00:06:45.840> they<00:06:46.080> will<00:06:46.240> be 00:06:46.390 --> 00:06:46.400 align:start position:0% chargeback on anthropic, they will be 00:06:46.400 --> 00:06:48.950 align:start position:0% chargeback on anthropic, they will be forced<00:06:46.800> to<00:06:47.280> to<00:06:47.919> stop<00:06:48.240> doing<00:06:48.400> this.<00:06:48.639> And<00:06:48.800> they 00:06:48.950 --> 00:06:48.960 align:start position:0% forced to to stop doing this. And they 00:06:48.960 --> 00:06:50.390 align:start position:0% forced to to stop doing this. And they will<00:06:49.120> learn<00:06:49.280> a<00:06:49.440> lesson<00:06:49.600> from<00:06:49.759> it.<00:06:49.919> I<00:06:50.160> guarantee 00:06:50.390 --> 00:06:50.400 align:start position:0% will learn a lesson from it. I guarantee 00:06:50.400 --> 00:06:53.510 align:start position:0% will learn a lesson from it. I guarantee you,<00:06:51.360> you<00:06:51.680> can't<00:06:51.840> do<00:06:52.000> this.<00:06:52.400> You<00:06:52.639> can't<00:06:53.199> admit 00:06:53.510 --> 00:06:53.520 align:start position:0% you, you can't do this. You can't admit 00:06:53.520 --> 00:06:55.590 align:start position:0% you, you can't do this. You can't admit in<00:06:53.840> writing<00:06:54.240> that<00:06:54.479> your<00:06:54.720> billing<00:06:55.199> system 00:06:55.590 --> 00:06:55.600 align:start position:0% in writing that your billing system 00:06:55.600 --> 00:06:58.390 align:start position:0% in writing that your billing system failed<00:06:56.080> and<00:06:56.400> charged<00:06:56.880> people<00:06:57.199> more<00:06:57.520> money. 00:06:58.390 --> 00:06:58.400 align:start position:0% failed and charged people more money. 00:06:58.400 --> 00:06:59.749 align:start position:0% failed and charged people more money. And<00:06:58.639> here's<00:06:58.880> the<00:06:59.039> thing<00:06:59.120> I've<00:06:59.360> noticed<00:06:59.599> about 00:06:59.749 --> 00:06:59.759 align:start position:0% And here's the thing I've noticed about 00:06:59.759 --> 00:07:01.430 align:start position:0% And here's the thing I've noticed about these<00:07:00.000> bugs.<00:07:00.400> Every<00:07:00.560> time<00:07:00.720> one<00:07:00.880> of<00:07:00.960> these<00:07:01.120> bugs 00:07:01.430 --> 00:07:01.440 align:start position:0% these bugs. Every time one of these bugs 00:07:01.440 --> 00:07:03.670 align:start position:0% these bugs. Every time one of these bugs like<00:07:01.599> this<00:07:01.759> comes<00:07:02.000> out,<00:07:02.639> it<00:07:02.880> tends<00:07:03.120> to<00:07:03.280> be<00:07:03.440> in 00:07:03.670 --> 00:07:03.680 align:start position:0% like this comes out, it tends to be in 00:07:03.680 --> 00:07:06.469 align:start position:0% like this comes out, it tends to be in the<00:07:03.840> direction<00:07:04.560> of<00:07:05.120> you<00:07:05.440> paying<00:07:05.759> more<00:07:06.080> money 00:07:06.469 --> 00:07:06.479 align:start position:0% the direction of you paying more money 00:07:06.479 --> 00:07:08.230 align:start position:0% the direction of you paying more money if<00:07:06.800> they<00:07:07.039> suspect<00:07:07.360> that<00:07:07.680> you're<00:07:07.919> using 00:07:08.230 --> 00:07:08.240 align:start position:0% if they suspect that you're using 00:07:08.240 --> 00:07:10.150 align:start position:0% if they suspect that you're using something<00:07:08.479> outside<00:07:08.880> of<00:07:09.039> their<00:07:09.199> ecosystem.<00:07:09.919> If 00:07:10.150 --> 00:07:10.160 align:start position:0% something outside of their ecosystem. If 00:07:10.160 --> 00:07:12.230 align:start position:0% something outside of their ecosystem. If you<00:07:10.240> want<00:07:10.400> people<00:07:10.639> to<00:07:10.800> use<00:07:11.039> API<00:07:11.520> billing,<00:07:12.080> just 00:07:12.230 --> 00:07:12.240 align:start position:0% you want people to use API billing, just 00:07:12.240 --> 00:07:14.629 align:start position:0% you want people to use API billing, just make<00:07:12.400> it<00:07:12.560> not<00:07:12.800> work.<00:07:13.120> Like,<00:07:13.520> just<00:07:13.759> say<00:07:14.400> this 00:07:14.629 --> 00:07:14.639 align:start position:0% make it not work. Like, just say this 00:07:14.639 --> 00:07:16.629 align:start position:0% make it not work. Like, just say this tool<00:07:14.960> doesn't<00:07:15.199> work.<00:07:15.520> Just<00:07:15.759> return<00:07:16.080> an<00:07:16.319> empty 00:07:16.629 --> 00:07:16.639 align:start position:0% tool doesn't work. Just return an empty 00:07:16.639 --> 00:07:18.070 align:start position:0% tool doesn't work. Just return an empty query.<00:07:17.039> Just<00:07:17.199> return<00:07:17.440> what<00:07:17.599> happens<00:07:17.840> when<00:07:18.000> you 00:07:18.070 --> 00:07:18.080 align:start position:0% query. Just return what happens when you 00:07:18.080 --> 00:07:20.870 align:start position:0% query. Just return what happens when you hit<00:07:18.160> a<00:07:18.319> limit.<00:07:19.280> This<00:07:19.520> is<00:07:19.680> sneaky<00:07:20.080> [ __ ]<00:07:20.639> What 00:07:20.870 --> 00:07:20.880 align:start position:0% hit a limit. This is sneaky [ __ ] What 00:07:20.880 --> 00:07:22.309 align:start position:0% hit a limit. This is sneaky [ __ ] What you're<00:07:21.039> trying<00:07:21.199> to<00:07:21.360> say,<00:07:21.599> oh,<00:07:21.840> you<00:07:22.000> have<00:07:22.080> this 00:07:22.309 --> 00:07:22.319 align:start position:0% you're trying to say, oh, you have this 00:07:22.319 --> 00:07:24.550 align:start position:0% you're trying to say, oh, you have this file<00:07:22.560> there.<00:07:23.039> That<00:07:23.280> file<00:07:23.599> there,<00:07:24.080> well,<00:07:24.400> maybe 00:07:24.550 --> 00:07:24.560 align:start position:0% file there. That file there, well, maybe 00:07:24.560 --> 00:07:25.830 align:start position:0% file there. That file there, well, maybe it<00:07:24.800> makes<00:07:24.960> me<00:07:25.120> think<00:07:25.280> you're<00:07:25.440> using<00:07:25.680> something 00:07:25.830 --> 00:07:25.840 align:start position:0% it makes me think you're using something 00:07:25.840 --> 00:07:27.589 align:start position:0% it makes me think you're using something you're<00:07:26.080> not<00:07:26.240> supposed<00:07:26.400> to<00:07:26.560> use,<00:07:27.039> so<00:07:27.280> I'm<00:07:27.440> just 00:07:27.589 --> 00:07:27.599 align:start position:0% you're not supposed to use, so I'm just 00:07:27.599 --> 00:07:29.510 align:start position:0% you're not supposed to use, so I'm just going,<00:07:27.919> no,<00:07:28.240> [ __ ]<00:07:28.479> that.<00:07:28.720> That<00:07:28.880> that,<00:07:29.199> in<00:07:29.360> my 00:07:29.510 --> 00:07:29.520 align:start position:0% going, no, [ __ ] that. That that, in my 00:07:29.520 --> 00:07:30.870 align:start position:0% going, no, [ __ ] that. That that, in my opinion,<00:07:29.840> that<00:07:30.000> is<00:07:30.080> [ __ ]<00:07:30.400> [ __ ]<00:07:30.560> And<00:07:30.720> the<00:07:30.800> way 00:07:30.870 --> 00:07:30.880 align:start position:0% opinion, that is [ __ ] [ __ ] And the way 00:07:30.880 --> 00:07:32.710 align:start position:0% opinion, that is [ __ ] [ __ ] And the way you<00:07:31.039> respond<00:07:31.199> to<00:07:31.360> [ __ ]<00:07:31.599> [ __ ]<00:07:31.919> is<00:07:32.160> by<00:07:32.400> filing 00:07:32.710 --> 00:07:32.720 align:start position:0% you respond to [ __ ] [ __ ] is by filing 00:07:32.720 --> 00:07:34.390 align:start position:0% you respond to [ __ ] [ __ ] is by filing chargebacks<00:07:33.199> in<00:07:33.440> mass.<00:07:33.759> If<00:07:33.840> you<00:07:34.000> do<00:07:34.080> that,<00:07:34.240> I 00:07:34.390 --> 00:07:34.400 align:start position:0% chargebacks in mass. If you do that, I 00:07:34.400 --> 00:07:35.510 align:start position:0% chargebacks in mass. If you do that, I think<00:07:34.479> you'll<00:07:34.720> get<00:07:34.800> the<00:07:34.960> result<00:07:35.120> that<00:07:35.280> you're 00:07:35.510 --> 00:07:35.520 align:start position:0% think you'll get the result that you're 00:07:35.520 --> 00:07:37.350 align:start position:0% think you'll get the result that you're looking<00:07:35.599> for.<00:07:36.160> That's<00:07:36.400> it<00:07:36.560> for<00:07:36.720> today.<00:07:37.039> And<00:07:37.199> as 00:07:37.350 --> 00:07:37.360 align:start position:0% looking for. That's it for today. And as 00:07:37.360 --> 00:07:38.469 align:start position:0% looking for. That's it for today. And as always,<00:07:37.599> I<00:07:37.759> hope<00:07:37.919> you<00:07:38.080> learned<00:07:38.240> something. 00:07:38.469 --> 00:07:38.479 align:start position:0% always, I hope you learned something. 00:07:38.479 --> 00:07:39.749 align:start position:0% always, I hope you learned something. And<00:07:38.639> I<00:07:38.800> really<00:07:38.960> hope<00:07:39.039> that<00:07:39.199> you'll<00:07:39.360> put<00:07:39.440> in<00:07:39.599> the 00:07:39.749 --> 00:07:39.759 align:start position:0% And I really hope that you'll put in the 00:07:39.759 --> 00:07:41.670 align:start position:0% And I really hope that you'll put in the time<00:07:40.000> to<00:07:40.319> go<00:07:40.479> to<00:07:40.639> your<00:07:40.800> credit<00:07:40.960> card<00:07:41.280> company's 00:07:41.670 --> 00:07:41.680 align:start position:0% time to go to your credit card company's 00:07:41.680 --> 00:07:43.990 align:start position:0% time to go to your credit card company's website,<00:07:42.160> file<00:07:42.479> that<00:07:42.639> charge<00:07:42.960> back<00:07:43.120> in<00:07:43.280> mass, 00:07:43.990 --> 00:07:44.000 align:start position:0% website, file that charge back in mass, 00:07:44.000 --> 00:07:45.830 align:start position:0% website, file that charge back in mass, and<00:07:44.560> get<00:07:44.720> them<00:07:44.960> to<00:07:45.120> change<00:07:45.280> their<00:07:45.520> policy 00:07:45.830 --> 00:07:45.840 align:start position:0% and get them to change their policy 00:07:45.840 --> 00:07:47.350 align:start position:0% and get them to change their policy because<00:07:46.319> this<00:07:46.479> this<00:07:46.720> is<00:07:46.800> [ __ ]<00:07:47.199> That's 00:07:47.350 --> 00:07:47.360 align:start position:0% because this this is [ __ ] That's 00:07:47.360 --> 00:07:48.710 align:start position:0% because this this is [ __ ] That's not<00:07:47.440> how<00:07:47.599> you<00:07:47.680> respond<00:07:47.919> to<00:07:48.080> people.<00:07:48.400> I<00:07:48.560> can't 00:07:48.710 --> 00:07:48.720 align:start position:0% not how you respond to people. I can't 00:07:48.720 --> 00:07:50.390 align:start position:0% not how you respond to people. I can't respond<00:07:49.039> to<00:07:49.199> somebody<00:07:49.440> and<00:07:49.599> literally<00:07:49.919> say 00:07:50.390 --> 00:07:50.400 align:start position:0% respond to somebody and literally say 00:07:50.400 --> 00:07:52.790 align:start position:0% respond to somebody and literally say that<00:07:50.720> we<00:07:51.039> [ __ ]<00:07:51.360> build<00:07:51.599> you<00:07:51.759> improperly, 00:07:52.790 --> 00:07:52.800 align:start position:0% that we [ __ ] build you improperly, 00:07:52.800 --> 00:07:55.510 align:start position:0% that we [ __ ] build you improperly, but<00:07:53.039> I<00:07:53.280> can't<00:07:53.759> refund<00:07:54.160> you<00:07:54.400> for<00:07:54.639> our<00:07:54.960> technical 00:07:55.510 --> 00:07:55.520 align:start position:0% but I can't refund you for our technical 00:07:55.520 --> 00:07:57.110 align:start position:0% but I can't refund you for our technical error<00:07:55.680> that<00:07:55.919> builds<00:07:56.160> you<00:07:56.240> improperly.<00:07:56.879> Suck 00:07:57.110 --> 00:07:57.120 align:start position:0% error that builds you improperly. Suck 00:07:57.120 --> 00:07:58.550 align:start position:0% error that builds you improperly. Suck it.<00:07:57.280> And<00:07:57.520> you<00:07:57.680> may<00:07:57.759> say<00:07:57.919> that's<00:07:58.160> in<00:07:58.240> the<00:07:58.400> end 00:07:58.550 --> 00:07:58.560 align:start position:0% it. And you may say that's in the end 00:07:58.560 --> 00:08:00.150 align:start position:0% it. And you may say that's in the end user<00:07:58.800> license<00:07:59.120> agreement<00:07:59.440> or<00:07:59.680> the<00:07:59.840> terms<00:08:00.000> of 00:08:00.150 --> 00:08:00.160 align:start position:0% user license agreement or the terms of 00:08:00.160 --> 00:08:02.390 align:start position:0% user license agreement or the terms of service.<00:08:01.039> Okay,<00:08:01.360> let's<00:08:01.599> turn<00:08:01.759> that<00:08:01.919> around<00:08:02.160> on 00:08:02.390 --> 00:08:02.400 align:start position:0% service. Okay, let's turn that around on 00:08:02.400 --> 00:08:03.909 align:start position:0% service. Okay, let's turn that around on you.<00:08:02.800> Now<00:08:02.960> you<00:08:03.120> got<00:08:03.199> to<00:08:03.360> trust<00:08:03.520> somebody<00:08:03.759> that 00:08:03.909 --> 00:08:03.919 align:start position:0% you. Now you got to trust somebody that 00:08:03.919 --> 00:08:05.430 align:start position:0% you. Now you got to trust somebody that makes<00:08:04.240> three<00:08:04.319> or<00:08:04.639> five<00:08:04.720> dollars<00:08:04.879> an<00:08:05.120> hour<00:08:05.280> that 00:08:05.430 --> 00:08:05.440 align:start position:0% makes three or five dollars an hour that 00:08:05.440 --> 00:08:07.510 align:start position:0% makes three or five dollars an hour that they<00:08:05.599> outsource<00:08:06.080> the<00:08:06.400> chargeback<00:08:06.960> process<00:08:07.280> to 00:08:07.510 --> 00:08:07.520 align:start position:0% they outsource the chargeback process to 00:08:07.520 --> 00:08:10.150 align:start position:0% they outsource the chargeback process to in<00:08:07.759> Indonesia<00:08:08.400> or<00:08:08.800> Vietnam<00:08:09.199> or<00:08:09.440> something<00:08:09.840> to 00:08:10.150 --> 00:08:10.160 align:start position:0% in Indonesia or Vietnam or something to 00:08:10.160 --> 00:08:11.909 align:start position:0% in Indonesia or Vietnam or something to read<00:08:10.400> that<00:08:10.560> [ __ ]<00:08:10.960> 200page<00:08:11.520> terms<00:08:11.759> of 00:08:11.909 --> 00:08:11.919 align:start position:0% read that [ __ ] 200page terms of 00:08:11.919 --> 00:08:14.150 align:start position:0% read that [ __ ] 200page terms of service.<00:08:12.720> Best<00:08:12.960> of<00:08:13.120> luck<00:08:13.280> with<00:08:13.440> that.<00:08:13.919> I'll 00:08:14.150 --> 00:08:14.160 align:start position:0% service. Best of luck with that. I'll 00:08:14.160 --> 00:08:17.599 align:start position:0% service. Best of luck with that. I'll see<00:08:14.240> you<00:08:14.319> in<00:08:14.479> the<00:08:14.639> next<00:08:14.800> video.<00:08:15.199> Bye<00:08:15.440> now.