The Airline Industry’s Problem with Absolutely Ancient IT

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Writing by Sam Denby and Tristan Purdy
Editing by Alexander Williard
Animation led by Josh Sherrington
Sound by Graham Haerther 
Thumbnail by Simon Buckmaster

References
[1] https://theaircurrent.com/airlines/southwest-airlines-anatomy-it-meltdown/ 
[2] https://www.reuters.com/world/us/travel-insanity-us-passengers-stranded-by-winter-storm-2022-12-26/
[3] https://www.nytimes.com/2022/12/28/travel/southwest-airlines-flight-cancellations.html
[4] https://www.latimes.com/business/story/2022-12-28/southwests-meltdown-was-born-in-americas-cheapskate-corporate-culture
[5] https://www.washingtonpost.com/opinions/2022/12/28/southwest-holiday-cancellations-investors-customers/
[6] https://www.ge.com/digital/sites/default/files/download_assets/network-operations-by-ge-digital-brochure.PDF
[7] https://www.ainonline.com/aviation-news/air-transport/2022-12-27/southwest-airlines-struggles-normalize-stricken-ops?amp
[8] https://thehill.com/opinion/finance/3792790-this-isnt-southwest-airlines-first-meltdown-and-it-might-not-be-the-last/
[9] https://theaircurrent.com/airlines/southwest-airlines-anatomy-it-meltdown/ 
[10] https://www.wtsp.com/article/travel/southwest-flight-status-customer-service-winter-storm/67-478de319-960f-47ad-9b1d-1822e6cdc7b9